Diagnomatic Reviews

Significantly improve the speed and quality of Radiology reporting by reducing unnecessary dictation, particularly for ultrasound and DEXA. Imorgon transfers modality measurements into Powerscribe/Fluency/RadAI merge fields/tokens, eliminating manual entry errors. Imorgon's specialized services offer the following advantages: - All measurements are always transferred (usually DICOM SR) - Electronic worksheets capture findings and insert them into Powerscribe/Fluency/RadAI (rather than dictating from a worksheet) - Worksheets with priors, calculators, and clinical decision support (TI-RADS, O-RADS, etc) - Integrate into Epic or other EHRs - Vendor neutral - Support to ensure everything continues working Significant improvement in the overhead of reporting with a quick ROI.

Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.

Evorad presents a comprehensive enterprise imaging solution that seamlessly merges the management, viewing, reporting, collaboration, and patient accessibility of medical images into a single, secure, and scalable environment, effectively integrating PACS (Picture Archiving and Communication System) with zero-footprint diagnostic viewing, characterized by rapid load times, structured reporting, collaborative functionalities, and customizable AI-driven workflows that empower radiology teams to deliver faster and more accurate diagnoses. The platform complies with industry standards including DICOM, DICOMweb, and HL7, ensuring excellent interoperability with existing EHR/RIS/HIS systems, while providing a vendor-neutral archive that assures data portability, regulatory compliance, and secure long-term storage options. Evorad's versatile implementation capabilities support cloud, hybrid, or on-premise configurations, featuring tiered storage solutions and strong uptime management for optimal performance. Furthermore, Evorad incorporates advanced functionalities such as browser-based 3D visualization, intelligent worklists, automated queue balancing, and effective tools for aligning study metadata, facilitating easy access to prior images when necessary. Ultimately, Evorad is designed to significantly improve the workflow of medical imaging professionals by delivering an all-encompassing and intuitive platform that meets their diverse needs. This dedication to innovation ultimately aims to transform the landscape of medical imaging in a meaningful way.