What is DialLink?

DialLink is a comprehensive cloud telephony solution specifically crafted for small to medium-sized enterprises and emerging startups. It merges advanced call management features, AI-enhanced voice assistants, and business messaging into one cohesive platform, which streamlines the management of both incoming and outgoing communications, thereby boosting responsiveness and maintaining a sleek professional image.

Beyond the basic functionalities, DialLink's AI capabilities extend to automating routine tasks such as answering calls, directing inquiries, generating summaries of conversations, and offering message response suggestions. This advanced automation helps teams save time, reduce manual workloads, and consistently provide a high level of customer interaction across multiple communication channels.

Engineered for the contemporary and flexible workforce, DialLink supports remote, hybrid, and in-office setups while fully accommodating Bring Your Own Device (BYOD) policies. Employees can stay connected and productive using a variety of devices, including smartphones, desktop computers, or standard desk phones, from virtually any location. In addition, its straightforward plug-and-play installation process requires no specialized IT expertise, making it accessible for organizations of all sizes, and ensuring a smooth setup experience. This user-friendly approach empowers businesses to focus on their core operations rather than getting bogged down by technical challenges.

Pricing

Price Starts At:
$15/month
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, DialLink provides an API

Screenshots and Video

DialLink offers a plug-and-play setup with no IT expertise required, so you can deploy it and start using it right away. Designed for today’s mobile and distributed teams, it works seamlessly across smartphones, desktops, and desk phones.

DialLink offers a plug-and-play setup with no IT expertise required, so you can deploy it and start using it right away. Designed for today’s mobile and distributed teams, it works seamlessly across smartphones, desktops, and desk phones.

Company Facts

Company Name:
DialLink
Date Founded:
2022
Company Location:
United States
Company Website:
www.diallink.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
Target Organization Types
Mid Size Business
Small Business
Freelance
Startup
Supported Languages
English
German
Spanish

DialLink Categories and Features

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing