DriveCentric Integrations

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Vehicle Acquisition Network (VAN) is a purpose-built vehicle sourcing platform that enables car dealerships to acquire high-margin, fast-turning used vehicles directly from private sellers—bypassing auctions, reducing acquisition costs, and accelerating inventory turn. Today’s automotive market is more competitive than ever. Wholesale prices are climbing, auction fees are rising, and reconditioning delays eat into profitability. VAN solves this by giving dealers the tools and talent they need to target, engage, and acquire for-sale-by-owner (FSBO) vehicles in their local market with speed and efficiency. With VAN, dealers can: Access thousands of local private-party listings in real time Use AI-powered filters to find the most profitable cars Automate personalized outreach and follow-up with sellers Track communications, tasks, and acquisition progress in one unified CRM Eliminate auction fees, transport delays, and wholesale surprises For stores that lack time or staff to do this work in-house, VAN also offers a Managed Buyer program—a turnkey service where VAN’s expert acquisition team works on your behalf to find, contact, and negotiate with private sellers. It’s like hiring a full-time buyer without the overhead. Whether you're a single rooftop looking for more control or a large group scaling a private-party acquisition strategy, VAN adapts to your dealership's workflow and goals. Dealers using VAN regularly see faster turn times, higher front-end grosses, and more predictable inventory pipelines. Trusted by over 250 rooftops across the U.S. and Canada, VAN is how modern dealers compete with Carvana, CarMax, and other direct-to-consumer disruptors—by sourcing smarter, not just spending more.

Transform a basic handshake into a significant relationship with Linq, which is tailored to facilitate the needs of global organizations. You can effectively manage your team with robust administration tools available on both mobile and desktop platforms. Are you prepared to forge meaningful connections? Linq enables you to effortlessly share personalized profiles featuring photos, contact details, and links, accessible to anyone via phone or email without requiring them to have Linq or any app. With the Linq business card scanner, you can seamlessly convert physical business cards into digital contact entries. You also have the option to create multiple profiles for various contexts within a single account. Choose from an array of products that cater to your individual lifestyle needs. Begin by customizing your profile, and once your product arrives, activate it to enhance your online presence. To share your profile, simply use the Linq app to scan and send it to others; they don’t even need to have the app installed! This versatile app is perfect for sales professionals, creatives, leaders, and anyone engaged in networking. Experience the quickest and most efficient method of sharing information and leave a lasting impression on your future connections. With Linq, building a network has never been easier or more impactful.

Leverage Messenger to transform your interactions into customer loyalty. By adopting this platform, you can simplify the process of acquiring customers through engaging conversations, allowing users to connect in a space they already frequent. Having a presence on Messenger enables potential clients to browse your products and even complete purchases within the chat interface. Creating a tailored experience on Messenger can significantly boost your visibility, reaching a broader audience for your brand, goods, or services. Whether launching a new product or increasing brand recognition, meaningful conversations foster deep connections with your target market. Integrating Messenger into your customer service strategy allows clients to engage with your business at their convenience, effectively removing the hassle of waiting on hold or juggling multiple tabs on a website. Additionally, the continuous conversation stays within Messenger, providing an easy-to-navigate hub for questions and follow-up interactions. This strategy not only improves customer satisfaction but also cultivates enduring loyalty by maintaining smooth and accessible communication, ensuring that customers feel valued and heard. Ultimately, embracing Messenger can transform the way you relate to your clientele, paving the way for lasting relationships.

Introducing Volie, the premier BDC Engine designed to transform how dealerships handle customer interactions for both sales and service. As the only BDC platform tailored exclusively for the automotive industry, Volie integrates three essential components necessary for a profitable BDC: Data Management, Campaign Management, and Communication Management. Our goal is to provide user-friendly software that enhances communication with customers effectively. Beyond offering exceptional software, our committed customer success team ensures ease of use and support. With a dedicated account manager available daily, we are here to empower your business and foster its growth in the competitive automotive market.

Your dealership is entitled to an online presence that truly reflects its excellence, and there's no need to compromise on quality. With cutting-edge designs that seamlessly adjust to various screen sizes, your customers will enjoy an exceptional browsing experience on any device. DealerSync’s inventory management tools are specifically crafted with efficiency in focus, ensuring that your operations run smoothly. Utilizing advanced 360-degree spin technology, you can elevate the visibility of your dealership. Our system automatically selects trim levels, colors, features, and additional packages for different makes and models across multiple years. We enhance Monroney Labels to serve your needs more effectively than just meeting customer expectations. Our dedicated Marketing Team creates personalized comments for each vehicle, ensuring they are rich in SEO and tailored to attract interest. Additionally, you can easily oversee and maintain your entire inventory's emission records in compliance with local Department of Motor Vehicles regulations, providing peace of mind and promoting transparency. This comprehensive approach not only streamlines your operations but also enhances the overall customer experience.

LightYear is a highly customizable, enterprise-level customer experience DMS (ceDMS) platform tailored to meet the specific operational and reporting requirements of your dealership. The seasoned professionals at DealerBuilt guarantee that your DMS implementation and hosting are handled efficiently, offering robust account management, technical support, and a suite of professional services that help maintain your system's performance and effectiveness. With an expansive partnership network and an open integration framework that imposes no additional integration costs, DealerBuilt allows you to effortlessly and securely connect LightYear DMS with your preferred top-tier solution providers, maximizing the utility of your data. Boasting over 200 partners that provide a variety of leading solutions for retail automotive, DealerBuilt is dedicated to expanding our collaborative network with cutting-edge technology providers, which empowers you to tailor your dealer technology stack to your specific needs, whether that includes sophisticated analytics or improved customer engagement tools. This level of customization not only enhances your dealership's operational efficiency but also ensures that you can maintain a competitive edge in a rapidly changing market landscape. Ultimately, the ability to adapt and integrate various technological solutions positions your dealership for sustained success and growth.

Market Scan’s Automotive Payments as a Service™ platform is a preferred choice among leading companies and major retailers, enhancing modern retail solutions both online and across over 10,000 dealerships, ensuring consumers consistently receive Scientifically Perfect Payment Solutions™. The flagship mScanAPI® stands as the pivotal component of APaaS™, offering several noteworthy advantages: 1. Elimination of Price Discrepancies mScanAPI® resolves issues related to payment quote inconsistencies by delivering client-defined, comprehensive, VIN-specific consumer payments via API calls, independent of the client’s application or channel. 2. Comprehensive Real-Time Data. Market Scan boasts the most current, precise, and extensive collection of payment-centric data globally, ensuring users have access to the most relevant information. 3. Effortless Technology Integration. We equip our clients with the necessary API and tailor the integration to fit their technology infrastructure while providing ongoing support around the clock. 4. Tailor-Made Solutions. With our API, there’s no such thing as a “one size fits all”! After an initial assessment, we deliver a customized API solution tailored to our clients' unique needs. 5. Versatility Our API integration is designed to be adaptable rather than prescriptive, allowing for customized solutions that cater specifically to each client's requirements. Additionally, we strive to stay ahead of industry trends to continually enhance our offerings.

RingCentral's RingCX is a sophisticated contact center solution that utilizes artificial intelligence to enhance customer service and streamline communication. By consolidating voice, video, and over 20 digital channels into a single platform, it enables agents to engage with customers through their preferred communication methods. The incorporation of RingSense AI further enriches the customer experience by delivering real-time insights, automating various processes, and assisting agents throughout the customer journey, which leads to increased efficiency for agents and higher levels of customer satisfaction. Businesses can easily implement RingCX due to its user-friendly interface and quick setup process, often achieving full integration within just a few days. With a competitive price starting at $65 per user per month, the service includes unlimited calling and access to vital contact center features. This solution is also designed to adapt and scale alongside business growth, making it a versatile option for organizations of any size. Overall, RingCX not only enhances operational efficiency but also fosters a more effective customer interaction experience.

Various factors contribute to margin compression, many of which are beyond your dealership's influence. To mitigate these obstacles, it's crucial to identify and rectify inefficiencies that worsen the circumstances. Compliance mistakes can severely impact both the financial success and the reputation of your dealership, making it essential to navigate the ever-changing regulatory landscape. Furthermore, prolonged wait times can lead to customer dissatisfaction and negatively influence your profits; the longer a deal takes to close, the fewer opportunities you have to connect with new clients. Running a modern dealership requires the implementation of efficient and contemporary solutions. While integrations can be advantageous, it's preferable to achieve them without incurring high integration costs. Tailor your dealership's operations to your vision by utilizing the most versatile and user-friendly DMS solution on the market. By electronically submitting contracts to your lender, you can provide customers with a smooth signing experience, whether they are at the dealership or online. Take advantage of our all-encompassing solutions to improve efficiency, enhance profitability, and build stronger relationships with dealers, ultimately leading to a more enjoyable experience for all parties involved. Embracing these strategies will position your dealership for long-term success in an increasingly competitive landscape.

700Credit is recognized as the leading provider of credit reports, compliance solutions, and soft pull products designed specifically for dealerships in the automotive, RV, marine, and powersports sectors. Our diverse selection of services includes credit reports, prescreening and pre-qualification tools, as well as notifications for adverse actions and risk-based pricing strategies. We also offer advanced tools for detecting red flags, conducting OFAC searches, ensuring MLA compliance, identifying synthetic fraud, verifying identities, and providing score disclosure notices, among other critical solutions. A highlight of our offerings is the Compliance Dashboard, a comprehensive monitoring tool that stands out in the industry, allowing users to efficiently manage all aspects of credit reporting and compliance from a single platform. This unique dashboard actively supervises your compliance initiatives, guaranteeing adherence to all required processes. Moreover, we offer both single and multi-rooftop views to provide complete oversight of every compliance component within your organization, thereby boosting operational efficiency. By utilizing our services, you can not only enhance your business's performance but also ensure it stays compliant in an ever-evolving regulatory landscape. In doing so, you empower your dealership to thrive while minimizing risks associated with compliance failures.

Reignite interest in dormant sales and service leads in under a minute effortlessly. The Bitesize deal scraper identifies and re-engages customers who have stopped communicating with your team, enabling you to start conversations with a multitude of potential buyers instantly. Forget the set-it-and-forget-it method; the Bitesize software customizes its identification of inactive clients based on your dealership's unique criteria. Our AI optimizes your interactions with the most promising leads, allowing you to focus on finalizing more sales. Each team member can utilize the capabilities of artificial intelligence to generate premium leads efficiently. We guarantee smooth note synchronization, so your representatives can deliver a unified customer experience. Every lead is swiftly assigned to the appropriate team member, improving response times significantly. With our actionable insights, you can enhance team performance and refine your communication strategies. The deal scraper ensures you connect with the right customer at the crucial moment. Additionally, Bitesize facilitates follow-ups as needed and allows you to sync and create notes and tasks in your CRM based on incoming messages, ensuring that no potential opportunity is overlooked. This all-encompassing system not only conserves time but also elevates the efficiency of your sales operations while fostering a more engaged customer base. By implementing these strategies, your dealership can significantly increase its conversion rates and overall success.

RouteOne provides advanced software designed to connect dealerships with financing institutions and aftermarket vendors, optimizing the vehicle sales process for greater effectiveness. With a secure and flexible platform, RouteOne enables dealers to craft a thorough and contemporary F&I experience that meets the desires of modern consumers. The intuitive nature of our software makes the credit application process more straightforward, allowing dealers to dedicate more time to vehicle sales. By leveraging our cutting-edge tools and solutions, which act as a vital link to financial partners, dealers can obtain essential credit approvals swiftly, thus enhancing their sales capacity. Additionally, the RouteOne Menu Powered by MaximTrak helps dealers increase aftermarket sales while improving customer engagements tailored to their needs. This interactive menu software is specifically designed to seamlessly integrate into each dealer's unique F&I process, whether they are operating in-store or online. Moreover, RouteOne eContracting guarantees accurate completion of contracts on the first attempt, leading to quicker funding for dealers. This increased operational efficiency not only benefits dealerships but also contributes to a more profitable environment overall. Ultimately, RouteOne stands as a pivotal resource in transforming the automotive retail landscape for both dealers and customers alike.

Revolutionize the way your dealership operates by shifting from a cumbersome system to an efficient, cloud-based automotive DMS powered by Microsoft Azure. Our intuitive modules for sales, service, parts, and accounting significantly improve productivity in all areas. With decades of expertise in the dealership industry, VUE DMS delivers the security, flexibility, and performance needed to help dealers like you enhance customer satisfaction, reduce costs, and protect your business. Our clients consistently value the features we offer, which they depend on daily to meet their objectives, leading to the critical question: how will you ensure a smooth transition? VUE has a proven track record of effectively integrating our DMS within dealerships, along with rapid training for your staff to guarantee that operations continue without a hitch. By choosing a DMS that streamlines your daily processes, you will not only attract a consistent stream of customers but also increase your profitability. This shift to VUE DMS will not only enhance your operational efficiency but also strategically position your dealership for long-term success and growth in a competitive market. Embrace this opportunity to innovate and elevate your dealership's capabilities.

Boost your revenue and strengthen customer relations by utilizing the unique insights and strategies provided by Dealer.com and Cox Automotive. It is crucial to ensure that your marketing initiatives effectively communicate the right messages to your target audience at the most opportune times, which is essential for outpacing competitors. The quality of the website that generates your leads is directly correlated to how effective those leads will be. By creating a customized experience that caters to your customers' needs, you can significantly enhance conversion rates. Engage with ready-to-buy shoppers through personalized sales and service interactions, thus increasing both customer satisfaction and engagement. Aim to reduce bounce rates while maximizing your profitability. By establishing connections with potential buyers at the beginning of their car purchasing journey, you can generate a higher volume of qualified leads that convert more effectively. With the Accelerate My Deal feature, you can kickstart transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, giving consumers the ability to craft their own purchasing journey, encourage self-education, and embark on their car buying experience smoothly. Embracing these strategies not only enhances your sales pipeline but also cultivates enduring relationships with your customers, ultimately fostering loyalty and repeat business. By focusing on these aspects, you can create a sustainable competitive advantage in the automotive market.

No matter if you lean towards the tried-and-true framework of ERA-IGNITE with its dependable results, or if you are drawn to the increased flexibility and control provided by POWER, we have the perfect solution tailored for your needs. You have the option to choose a dealership management system that is in complete harmony with your specific dealership aspirations and necessities. For those who value a well-established system, ERA-IGNITE stands out as the premier choice, featuring a Windows-based interface that has been revamped from the original ERA®, enabling your team to quickly gain expertise. We have integrated valuable training resources and usage analytics to help you optimize the performance of your system. If you find yourself in need of support, our award-winning assistance team, located in the United States, is merely a phone call away. Conversely, POWER gives you enhanced control over your management system while also bolstering security protocols, allowing you to manage who has access to sensitive information. With POWER's customizable nature, you can adapt the system to suit your distinct business processes effectively. Additionally, our dedicated support team based in the US is always prepared to help with any questions you may encounter, ensuring that you feel fully supported at all times. With both options at your disposal, you can confidently select the system that aligns seamlessly with your dealership's ambitions and objectives, setting you up for future success. Your choice will ultimately reflect your commitment to achieving excellence in your operations.