With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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Couchbase’s operational data platform for AI is a scalable foundation for enterprise operational, analytical, mobile and AI workloads that replaces legacy infrastructure and data services.
Bring your data to life in new ways with Couchbase’s enterprise data partnership: launch game-changing customer experiences, explore the infinite possibilities of AI, scale your global operations, and move your data from the cloud to the edge, and beyond.
Couchbase’s operational data platform for AI eliminates fragmented tech stacks, so teams can stay innovative and agile, with less risk and lower cost of ownership. With enterprise partnership and scalable, AI-ready technology, Couchbase turns your data into the foundation for your next breakthrough.
- Power your Performance. Expect peak performance from your digital experiences—even at peak demand.
- Accelerate Your Innovation. Get to market faster and stay one step ahead of competitors with a unified data platform.
- Simplify Your Operations. Cut complexity and drive visibility by consolidating your legacy infrastructure and services.
- Control Your Costs. Optimize your infrastructure spending with a unified database that significantly reduces your TCO.
- Sync Your Experience. Take your data wherever it needs to go—across regions and data centers, from cloud to edge.
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IBM Watson Discovery
Utilize AI-enhanced search functionalities to derive accurate answers and uncover patterns from a variety of documents and online resources. Watson Discovery employs cutting-edge natural language processing technology to grasp the specific jargon of your industry, allowing it to quickly find solutions within your materials and extract crucial business insights from extensive documents, websites, and data sets, significantly cutting down research time by more than 75%. This semantic search goes beyond conventional keyword searches; when a question is asked, Watson Discovery provides context for the answer. It adeptly navigates through interconnected data sources, pinpointing the most relevant passages and referencing the original documents or web pages. This advanced search experience, driven by natural language processing, guarantees that essential information is easily accessible. Additionally, it incorporates machine learning methods to visually organize text, tables, and images, while also emphasizing the most relevant results for users. Ultimately, this innovative tool revolutionizes how organizations engage with information, making it an indispensable asset in today's data-driven landscape.
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Azure AI Search
Deliver outstanding results through a sophisticated vector database tailored for advanced retrieval augmented generation (RAG) and modern search techniques. Focus on substantial expansion with an enterprise-class vector database that incorporates robust security protocols, adherence to compliance guidelines, and ethical AI practices. Elevate your applications by utilizing cutting-edge retrieval strategies backed by thorough research and demonstrated client success stories. Seamlessly initiate your generative AI application with easy integrations across multiple platforms and data sources, accommodating various AI models and frameworks. Enable the automatic import of data from a wide range of Azure services and third-party solutions. Refine the management of vector data with integrated workflows for extraction, chunking, enrichment, and vectorization, ensuring a fluid process. Provide support for multivector functionalities, hybrid methodologies, multilingual capabilities, and metadata filtering options. Move beyond simple vector searching by integrating keyword match scoring, reranking features, geospatial search capabilities, and autocomplete functions, thereby creating a more thorough search experience. This comprehensive system not only boosts retrieval effectiveness but also equips users with enhanced tools to extract deeper insights from their data, fostering a more informed decision-making process. Furthermore, the architecture encourages continual innovation, allowing organizations to stay ahead in an increasingly competitive landscape.
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