What is ESO EHR?

The ESO Electronic Health Record (EHR) system revolutionizes the creation of high-quality EMS clinical documentation by simplifying the entire process. With its sophisticated features, you can obtain more information than you initially provide, making it easier than ever to transition from your old ePCR system to the cutting-edge ESO EHR. ESO covers every phase from the initial incident to the final signature, ensuring that the creation of exceptional clinical documentation is both efficient and straightforward. Our profound knowledge of the EMS industry distinguishes us; we function not merely as a vendor, but as a committed partner dedicated to the advancement of EMS practices. This commitment is reflected in our user-friendly EHR design, which facilitates smooth transitions from incident documentation to final signing, while guaranteeing the accuracy of information collected. Moreover, the EHR is not just a documentation tool; it serves as an essential resource that empowers you to make informed decisions regarding patient care on-site. With key features such as patient lookup, tailored patient forms, and seamless integration with platforms like Handtevvy and Quick Speak, you are equipped to deliver the highest quality of care possible. The ESO EHR is meticulously crafted to enhance your EMS experience, ensuring that every patient's requirements are addressed with both precision and efficiency. By choosing ESO, you are taking a significant step toward elevating the standard of care in your organization.

Integrations

All ESO EHR Integrations
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Screenshots and Video

Play Video ESO EHR Screenshot 1

Company Facts

Company Name:
ESO Solutions
Date Founded:
2004
Company Location:
United States
Company Website:
www.eso.com/ems/ehr/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ESO EHR Categories and Features

ePCR Software

Electronic Medical Records (EMR) Software

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

EMS Software

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Clinical Documentation Software

ESO EHR Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Lieutenant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good, but end users ignored

    Date: Feb 27 2023
    Summary

    ESO provides good functionality and streamlined operation over its predecessor, but lacks certain features that could really make it exceptional in meeting the needs of prehospital providers and the patients we serve.

    Positive

    Compared to ESO's precursor FireHouse, ESO EHR allows much faster entry of PCR info, as well as the program taking you directly to the error you need to correct, instead of simply flagging a page with a variety of entries that are not flagged.

    Negative

    FireHouse allowed end users to modify the list of medications encountered in the field. There is no such functionality in ESO. When asked, I was told "they follow the national pharmacopeia". Despite this, their program will not relate generic & trade names, so it is possible for a patient to be listed as taking benadryl & diphenhydramine as separate Rx. When I mentioned this in an email, I was asked "could you provide some examples?". I provided a half a dozen as well as a google link, but the program remains the same. A competitor lists both.
    Another thing a competitor does is identify anticoagulants, such as warfarin (coumadin), & applies a flag to the report to remind the provider that the patient is taking a medication that places them in a higher risk category. When I mentioned this in an email, I was asked "could you provide some examples?". I provided several, as well as a google link, but the program remains the same.
    When our FD updated from FireHouse, we had an ESO staff member who had been employed in a previous capacity as a Paramedic come to walk us through the transfer; one would think ESO tech could turn to their in-house resources for confirmation of this issue. Having a staff that apparently cannot perform a web search or use input from end users is a little dismaying.

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