What is EV Service Manager?

The field of information technology offers a remarkable opportunity to drive digital transformation within an organization, with a robust cloud-based IT Service Management (ITSM) software tool being essential to achieving this objective. In contrast to outdated or overly basic service desk solutions, EV Service Manager provides a vibrant, effective, and user-friendly method for managing service delivery in businesses.

This platform is adept at meeting even the most complex demands while improving ease of use, responsiveness, and mobility, ensuring that cloud-based ITSM software remains both efficient and readily accessible. By utilizing Service Manager, organizations can significantly enhance their IT maturity through its extensive automation capabilities that support the entire ITIL lifecycle, including processes certified as PinkVerified.

Additionally, its adaptable and user-centric interface facilitates the incorporation of portals, dashboards, and external applications, allowing for the creation of a seamless user experience that simplifies access to all necessary resources. Ultimately, adopting this cutting-edge tool can fundamentally change the way your organization manages IT services, leading to increased efficiency and satisfaction among users. The transition to such a system not only streamlines processes but also fosters a culture of continual improvement in service delivery.

Integrations

All EV Service Manager Integrations
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Screenshots and Video

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Company Facts

Company Name:
EasyVista
Date Founded:
1988
Company Location:
France
Company Website:
www.easyvista.com

Product Details

Deployment
SaaS
Windows
Training Options
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

EV Service Manager Categories and Features

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

AI Service Management (AISM) Software

More EV Service Manager Categories

EV Service Manager Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Global ITSM Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    EasyVista

    Date: Aug 12 2021
    Summary

    Very user friendly. A simple and non technical Interface and a modern look and feel. Self help works very well and is easy to set up and use. The IT Service Manager is not too technical to learn and use.

    Positive

    Usability and ease of Administration. Simple to use. Various portals for users, self help and IT staff Ticket Management.

    Negative

    Initially setting up new Request and Incident catalogues was a long process, but once completed it runs very well.

    Read More...
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