Top Encapto Alternatives

NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.

TruGrid SecureRDP provides secure access to Windows desktops and applications from virtually any location by utilizing a Desktop as a Service (DaaS) model that incorporates a Zero Trust approach without the need for firewall exposure. The key advantages of TruGrid SecureRDP include: - Elimination of Firewall Exposure & VPN Requirements: Facilitates remote access by preventing the need to open inbound firewall ports. - Zero Trust Access Control: Limits connections to users who have been pre-authenticated, significantly lowering the risk of ransomware attacks. - Cloud-Based Authentication: Reduces dependency on RDS gateways, SSL certificates, or external multi-factor authentication (MFA) tools. - Improved Performance: Leverages a fiber-optic network to reduce latency in connections. - Rapid Deployment & Multi-Tenant Functionality: Becomes fully functional in less than an hour with a user-friendly multi-tenant management console. - Built-In MFA & Azure Compatibility: Offers integrated MFA options in conjunction with Azure MFA and Active Directory support. - Wide Device Compatibility: Functions effortlessly across various platforms, including Windows, Mac, iOS, Android, and ChromeOS. - Continuous Support & Complimentary Setup: Provides 24/7 assistance along with free onboarding services, ensuring a smooth transition for users. Moreover, organizations can trust that this solution will adapt to their growing security needs seamlessly.

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

N-able N-sight RMM, a cloud-based IT platform, empowers Managed Service Providers (MSPs) to deliver essential technology services in mere hours instead of taking weeks or even months. With intuitive graphical dashboards that emphasize alerts, you can focus on what truly matters for your operations. Built-in remote access and security functionalities ensure that you can effectively support and safeguard your business right from the start. Additionally, you have the option to incorporate extra security measures and add-on services whenever you're ready to enhance your offerings. Among its features, N-able RMM includes remote access, network path visualization, and automated monitoring and upkeep. Furthermore, N-able N-sight RMM is available for download as mobile applications on both Android and iOS, enabling users to address issues from virtually any location. This flexibility allows for seamless management of IT challenges, enhancing operational efficiency.

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

Software designed to enhance the experience for Managed Service Providers (MSPs) and IT teams is now available to significantly improve customer satisfaction, operational efficiency, security, and communication. By merging your professional services automation (PSA) or IT service management (ITSM) tools with features such as apps, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can tailor each application to meet the specific needs of individual clients, effectively enhancing customer satisfaction and net promoter scores (NPS). Clients value having their requirements addressed within a single, user-friendly platform. With ITSupportBot™, there is the potential to reduce support tickets by up to 10%, as our integrated 'Self-Service Bot' helps cut down on unnecessary inquiries while the 'Smart Engineer Bot' provides engineers with precise ticket information from the outset. This not only alleviates administrative tasks but also boosts job satisfaction among engineers. Additionally, by offering such customized solutions, you can establish a strong unique selling proposition that allows you to deliver outstanding experiences, surpass your competition, and secure more monthly recurring revenue (MRR) contracts. Ultimately, these tailored offerings not only enhance productivity but also contribute to building enduring client relationships that can lead to long-term success. The focus on customer-centric solutions is essential in today's fast-paced technological landscape.

Tanaza serves as a cloud-driven management solution, enabling IT experts to oversee WiFi networks from a distance. Its user-friendly and responsive interface enhances the overall experience, while TanazaOS, a robust Linux-based operating system, forms the core of its technological framework, compatible with various access points. This platform simplifies the deployment, configuration, and remote surveillance of WiFi access points, allowing users to handle the settings of numerous APs through a single cloud controller. With Tanaza, it’s possible to activate SSIDs, adjust radio power, modify channel settings, and set up IP addresses all from one centralized cloud management interface, streamlining network administration significantly. By uniting these functionalities, Tanaza offers an efficient and comprehensive solution for modern networking demands.

Growth can be unpredictable, which is exactly why we created Atria, a robust platform designed to streamline the management of Active Directory, Workspace, and Microsoft 365, allowing managed services providers to enhance their operational scalability. Atria provides essential tools that facilitate the automation and standardization of service delivery, leading to a noticeable reduction in helpdesk tickets and escalations while boosting overall efficiency. Whether your aim is to simplify service requests and daily tasks, improve helpdesk functionality, or offer self-service options to clients, Atria is the ideal solution, helping you achieve significant time and resource savings rapidly. With 20 years of experience in the managed services industry, Atria has been thoughtfully developed to foster your business's expansion. Unlike typical helpdesk software that merely acts as a ticketing system to collect information before task execution or as a workflow management tool that shifts tasks among teams, Atria emphasizes the optimization of specific operations—from user provisioning to license management—resulting in a more streamlined process for heightened effectiveness. By utilizing Atria, you can strategically position your business for long-term success in a challenging market, giving you the competitive edge needed to thrive. This approach not only enhances productivity but also empowers your team to focus on strategic initiatives rather than getting bogged down by routine tasks.

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

Cybersecurity as a Service specifically designed for Managed Service Providers (MSPs) addresses the intricate nature of cyber risks, which can often be difficult to express, challenging to identify, and expensive to manage. SKOUT simplifies the risk identification process, making cybersecurity solutions both attainable and budget-friendly, while enabling MSPs to deliver these services to their customers. Our platform is a cloud-based, real-time data analytics system focused on equipping small and medium-sized businesses (SMBs) with effective cybersecurity tools through their MSPs. Understanding that cyber threats are constant, the SKOUT Security Operations Center functions non-stop—24/7, every day of the year—to assist our MSP partners in protecting their clients. Clients can access a detailed overview of alerts and incidents through our Customer Security Dashboard, which enables the visualization of essential data. Additionally, SKOUT's flexible alerting system and support serve as an extension of your current team, working in harmony with your Network Operations Center (NOC), help desk, and technicians. With SKOUT, we unite various aspects of cybersecurity to form a unified strategy. By incorporating fully-managed security monitoring (SOC-as-a-Service), strong endpoint protection, and thorough email security, organizations can minimize unexpected expenses linked to setup and ongoing management. This method not only improves security but also simplifies operations for MSPs and their clients, providing a stronger defense against ever-changing cyber threats. Ultimately, SKOUT empowers MSPs to enhance their service offerings while ensuring comprehensive protection for their customer base.

audIT is a SaaS platform tailored for managed service providers (MSPs), enabling them to create engaging, visually striking, and simple sales presentations that increase the likelihood of securing high-value IT contracts with ease when it comes to pricing concerns. By utilizing audIT, users can command higher fees, thereby boosting their earnings through additional sales and cross-selling options. This efficient tool allows the creation of professional-quality sales presentations in under an hour, which has encouraged thousands of MSPs worldwide to adopt audIT to enhance their sales and grow their monthly recurring revenue (MRR) significantly. With audIT, you can increase your MRR by showcasing comprehensive solutions at premium prices, with the confidence that clients will accept these proposals without raising price objections. Moreover, audIT uncovers hidden MRR opportunities by facilitating smooth upgrades during client evaluations, ensuring that necessary improvements for their security are willingly accepted. This state-of-the-art platform not only simplifies the creation of straightforward and emotionally resonant sales presentations but also conserves your time and energy, allowing you to concentrate on nurturing robust relationships with your clients. Consequently, audIT empowers MSPs to achieve greater success and scalability in their business endeavors.

Kaseya's Quote Manager is set to transform your sales process into a more efficient and effective operation. By simplifying quoting and procurement, it aims to significantly enhance revenue generation. This innovative tool provides you with a strategic edge in the competitive sales landscape. With our user-friendly cloud platform, every team member can effortlessly create quotes and close sales, leading to greater success for Managed Service Providers (MSPs). The drag-and-drop editor allows for quick and easy quote creation, resulting in well-designed and branded documents. MSPs can save valuable time, bypassing the lengthy 20-minute process typically involved. Transitioning to modern electronic quotes will not only improve efficiency but also minimize the need for revisions and expedite the sales cycle. Say goodbye to the cumbersome and slow process of hardware acquisition; our automation streamlines the workflow, reducing rework and enhancing overall productivity. By adopting this forward-thinking solution, businesses can eliminate tedious manual tasks and significantly boost their operational efficiency. Embrace the future of quoting with Kaseya and watch your sales soar.

Azure Lighthouse facilitates effective management across various clients, empowering partners to elevate their service capabilities through enhanced automation and optimized workflows. These features can be consistently utilized across a range of marketplace solutions, Azure services, APIs, and licensing structures. Utilizing tools for cross-customer management helps to reduce manual tasks and allows for scalable customer supervision. Acquire in-depth insights into client environments directly from your dashboard, which improves operational understanding. Additionally, streamline processes like onboarding and engagement to enhance efficiency. Clients enjoy a consolidated control interface that enables them to monitor and collaborate with different partners while maintaining precise access controls. This strategy not only simplifies management but also builds trust through transparency and accountability in operations. By emphasizing these aspects, organizations can greatly enhance customer satisfaction and promote long-term loyalty, leading to a more robust partnership ecosystem. Ultimately, the integration of these practices can position businesses for sustained growth and success in a competitive landscape.

Boost your sales and optimize your expenses while setting your MSP apart from the competition. By leveraging ID Agent, your MSP can stand out through its provision of immediate dark-web search results that instill a sense of urgency among clients. Additionally, ID Agent offers a wealth of resources and coaching tailored for sales and marketing, promising profitability within just 30 days. Many of your clients primarily worry about their network passwords being compromised, often overlooking the risks associated with their usernames and passwords being exposed on external sites and applications. With a team that includes three former CEOs of MSPs, ID Agent is well-equipped to deliver impactful cybersecurity threat intelligence to Managed Service Providers globally. Our hands-on experience allows us to understand the unique challenges you encounter and equip you with effective strategies for overcoming them. Embracing ID Agent not only enhances your service offerings but also positions your MSP as a proactive guardian of client security.

The Kaseya Business Management Solution (BMS) is recognized as the most all-encompassing tool tailored for Managed Service Providers (MSPs). It effectively addresses the critical backend requirements of MSPs, allowing them to focus more on marketing and service delivery instead of getting entangled in non-revenue-generating tasks. This powerful platform includes an array of features such as project management, expense and time tracking, financial oversight, billing processes, inventory management, service desk operations, and customer relationship management (CRM). Through the platform, users can easily create, manage, and resolve service requests and support tickets. Utilizing Kaseya BMS, organizations can reduce the number of service tickets submitted and accelerate the resolution of IT problems. Costing approximately one-third of what competitors charge, it helps businesses cut down on time spent on billing and time management, creating additional growth opportunities—leading to a 40% improvement in ticket resolution speed when used in conjunction with VSA. Technicians are able to work efficiently and collaboratively across multiple tools, accessing crucial information where and when they need it, which ultimately boosts productivity and enhances service quality. This holistic strategy not only simplifies operations but also empowers MSPs to deliver outstanding service to their clients, thus improving client satisfaction and retention rates.

Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.

Customer support and device management for Managed Service Providers (MSPs) are crucial in overseeing the growing intricacies of IT systems. By automating these tasks whenever feasible, MSPs can significantly cut down on downtime and enhance user convenience. Merely offering a Help Desk portal is insufficient for staying competitive; a comprehensive suite of tools is essential to effectively manage every facet of a Service Provider's operations. Our IT Asset Management solution provides a thorough overview of all devices situated at customer locations, encompassing their infrastructure details like IP addresses, subnets, and network hardware. Additionally, it delivers insights into installed software and operating system specifics. The Service Desk feature empowers you to oversee deadlines and contractual obligations while ensuring adherence to Service Level Agreements (SLAs). Moreover, you can integrate sales personnel into the process, keeping them informed about client statuses and enhancing overall communication within the team. This level of coordination not only streamlines operations but also fosters stronger relationships with clients.

NovaBACKUP Managed Backup is a robust and adaptable SaaS backup solution that offers both cloud and local storage options, allowing managed service providers (MSPs) to present it as a service to their clients. It is compatible with Windows systems, Microsoft SQL, Exchange, and virtual machines, ensuring comprehensive support for various platforms. The system operates on an account-based model, which eliminates the hassle of managing license keys for MSPs, enabling rapid deployment and centralized management of all clients through a single interface. Moreover, providers benefit from comprehensive initial setup support and continuous assistance from knowledgeable experts who are familiar with the specific environments of each service provider, ensuring a smooth and effective backup process. This level of support not only enhances the user experience but also builds lasting partnerships between providers and their clients.

In the IT industry, maximizing revenue while providing outstanding services is crucial, yet many help desk solutions can impede profitability by burdening engineers with excessive, non-essential tasks. N-able MSP Manager™ breaks this cycle, enabling you to concentrate on what truly matters and avoiding distractions from trivial details. This innovative software not only helps you deliver value that fosters client loyalty but also consolidates all customer information into one comprehensive IT service management platform. With a customizable customer portal that aligns with your brand, you can enhance client convenience. Performance tracking becomes easier with user-friendly dashboards and reports, while the MSP Manager mobile app allows for efficient on-site issue resolution. Operations are streamlined through quick scheduling options, and essential information can be captured via a straightforward ticketing process, allowing you to return to core tasks without delay. It's important to note that every moment an engineer spends on non-billable activities increases operational costs, which can significantly impact your financial performance over time. By refining your workflow with MSP Manager, you stand to recover those valuable hours and boost your profitability. Ultimately, the right tools can profoundly enhance both your business efficiency and client satisfaction, leading to sustainable growth in the long run. As you implement these solutions, you'll likely see a marked improvement in your team's productivity and overall client relationships.

RangerMSP provides a cost-effective, on-premise Professional Services Automation (PSA) solution specifically designed for small to medium-sized IT service providers and managed service providers (MSPs). This innovative software streamlines the management processes of your IT services business, enabling you to operate both efficiently and securely. With its emphasis on improving customer service, increasing sales, and promoting business growth, RangerMSP is recognized for its intuitive and user-friendly interface. The installation process is quick and uncomplicated, allowing you to start working within minutes, and it requires minimal training, making it suitable for users of all skill levels. You will be pleasantly surprised by how swiftly it facilitates task tracking and operational management. Since its launch in 2004, RangerMSP has continuously improved based on valuable feedback from users, ensuring it aligns with your unique needs. Your data is safeguarded on a server that you control, whether it is housed on-premise or in the cloud, granting you the ability to manage security protocols and access the database for external reporting. Furthermore, the robust API enables seamless integration and customization options. The database remains open, ensuring your data is permanently yours, which is a significant advantage. This unwavering commitment to user empowerment and control distinctly positions RangerMSP in the competitive realm of IT management solutions, giving you peace of mind in your operations. Moreover, the software's adaptability to various business models enhances its appeal to a wider range of users.

Startly presents an all-encompassing platform tailored for IT service management and professional services automation, specifically aimed at enhancing service delivery organizations. Unlike other solutions on the market, Startly transcends simplistic offerings while still being more accessible and manageable than some traditional options. Its modules are designed to be both adaptable and scalable, allowing them to operate autonomously or in harmony with one another, ensuring they continuously meet your changing needs each month. You only pay for what your team actually uses each month, granting you effective control over your budget and ensuring that you're only financing the resources you need at any specific time. Our cutting-edge help desk software is distinguished by its contemporary and intuitive design, crafted with meticulous care that rivals even grandma’s beloved apple pie. By adopting Startly, organizations can eradicate expensive inefficiencies and bottlenecks, leading to a significant enhancement in operational management practices. This transformation not only paves the way for increased productivity but also empowers your team to focus on delivering exceptional service. Ultimately, Startly serves as a strategic partner in driving your organization's growth and success.

Eliminate the sharing of credentials, establish strong administrative permissions, enhance comprehensive login security for your clients, and meet insurance and compliance requirements with Evo Security. EPIC signifies a groundbreaking evolution for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), Network Operations Centers (NOCs), and Security Operations Centers (SOCs) looking to reduce the dangers associated with credential sharing while guaranteeing secure logins across endpoints, network devices, and web applications in a cohesive manner. A vital yet frequently neglected element of managed services is the requirement for MSP administrators to internally exchange customer passwords and multi-factor authentication (MFA) codes. Although Password Managers and various Password Rotation tools offer a degree of convenience and improvement, they ultimately sustain the same security issues. As cybercriminals increasingly target MSPs and regulatory pressures demand improved solutions, this undesirable practice has reached its breaking point. The Evo Privileged Access Manager facilitates effortless access management in situations where technicians and administrators must engage with the Evo platform, whether in a fully managed or co-managed customer setting. This adaptability guarantees that security protocols are upheld while still allowing for the necessary access to maintain operational efficiency. Ultimately, adopting such robust measures not only protects sensitive information but also enhances trust between service providers and their clients.

Our diverse array of solutions empowers you to create comprehensive security services that address prevention, detection, and response across multiple attack vectors, such as email, endpoints, networks, and beyond, thereby constructing layered defenses around your clients' data, users, and brand reputation. Partnering with us means you can depend on a single point of contact for security-related incidents, although we might proactively communicate with you beforehand. Our committed team employs a progressive approach that enables swift responses, thereby reducing the potential repercussions an incident may impose on your clients. Discover exceptional email security services crafted to protect customer mailboxes, internet activities, files, and data against all 13 categories of email threats, which include ransomware, account takeover, and spear phishing. To fortify your defenses in the contemporary IT environment, our sophisticated multi-tenant SASE firewall merges network security, web content filtering, SD-WAN, and additional features. Provide a thorough managed security service that guarantees your customers constant protection, regardless of their location, while simultaneously adapting to new threats in real-time. This all-encompassing strategy not only bolsters security but also cultivates trust among your clients, ultimately enhancing their loyalty, which is crucial in today's market. By prioritizing comprehensive protection, you ensure that your clients feel secure and valued in an ever-evolving threat landscape.

Wyebot is revolutionizing the way businesses enhance their essential WiFi networks. By leveraging an AI-driven Wireless Intelligence Platform, it merges smart sensors and agents with cloud technology to evaluate WiFi systems from the user's viewpoint, swiftly identifying both minor and major problems while proactively suggesting fixes. The cloud-centric solution offers comprehensive visibility throughout the network, encompassing everything from wireless to wired connections, as well as client devices and access points. It efficiently discerns whether issues arise from the core network infrastructure or alternative sources, thereby preventing disputes between teams and speeding up the troubleshooting process. Powered by artificial intelligence, our system not only spots problems but also provides tailored solutions, and with extensive historical data, including complete packet captures, it allows for quick resolution without the need for expensive on-site visits. This proactive approach shifts the focus from merely responding to user complaints to preventing potential issues before they arise through automated recommendations and real-time analytics. Ultimately, this leads to enhanced WiFi reliability and independent network validation, establishing trust with a vendor-neutral partner in the industry. Moreover, organizations can enjoy peace of mind knowing they are supported by cutting-edge technology that prioritizes seamless connectivity.

As a frontrunner in the telecommunications billing software and tax compliance sector, we cater to Telcos, MSPs, VoIP providers, WISPs, and CLECs. Since 1989, SBS has been instrumental in assisting competitive telecom companies in achieving growth and sustaining profitability. With IntegriBill, telecommunications businesses that operate with various carriers, products, and switch types can generate a single convergent invoice efficiently. We guarantee that your invoicing remains compliant with tax regulations, while also ensuring your clients do not overpay on telecom taxes. Our services include: * Regulatory and Tax Calculation * Tax Exemption Tracking * Tax Mapping Assistance * 499 Reporting Assistance * Traffic Studies * Commission module (Flat rate, % Gross, or % Net) * Hosted Agent Portal * Collections Module * Integrated ACH/Credit Card processing * Hosted End User Portal * Quickbooks Online Integration * RESTful API * Call Detail Jurisdictionalization & Rating A significant number of our clients have trusted us for over a decade, a testament to our exceptional team's ability to maintain a high retention rate. Our development team is required to spend at least a year within the operations department prior to transitioning to coding responsibilities, ensuring they possess up-to-date knowledge of tax and compliance regulations. This commitment to staff training not only enhances our service quality but also reinforces our reputation in the industry.

Monitor your Wi-Fi network's connectivity to obtain crucial information for addressing issues related to performance and connection stability. You have the ability to tailor the information you wish to see through a customizable display pattern, which allows you to dictate both the format and the order of the data shown. Stay informed with alerts about changes in your Wi-Fi status, such as when devices join or leave the network, or switch between access points, among other updates. WiFi Signal provides detailed insights into your Wi-Fi connection while evaluating the signal quality your network delivers. Furthermore, it can pinpoint and recommend alternative channels to reduce interference from nearby wireless networks, ultimately improving your Wi-Fi performance. Given the limited space available in your system menu bar, WiFi Signal empowers you to customize which information is visible, how it is presented, and its arrangement, ensuring quick access to the information you consider most vital. This level of customization guarantees that users can emphasize the details that are most relevant to their everyday activities while navigating their networks. Overall, the tool is designed to enhance user experience and streamline connectivity management.

Analyze the WiFi networks in your vicinity to determine the best channel for your own connection! This tool allows you to view the nearby WiFi signals, assisting you in setting up the most efficient configurations for your network. By evaluating the activity across various channels, you can avoid potential interference and choose the least crowded option. Moreover, this approach can significantly improve both the speed and stability of your network, leading to a better overall experience for users. Understanding the channel distribution in your area is crucial for optimizing your WiFi performance.

Acrylic Wi-Fi Professional is a distinguished Wi-Fi analyzer that excels in identifying access points and channels while solving problems in 802.11a/b/g/n/ac networks in real time. This vital tool is tailored for experienced users, network professionals, and administrators, empowering them to enhance their wireless networks' efficiency, assess home or office Wi-Fi performance, pinpoint connected devices, measure transmission speeds, and optimize Wi-Fi channels for peak performance. Users benefit from a wealth of Wi-Fi network information, including access to hidden networks, and can take advantage of specialized features like monitor mode for thorough traffic analysis. Additionally, it offers visual representations of connected devices, keeps a catalog of available Wi-Fi devices, and performs speed tests. By using Acrylic Wi-Fi Professional, users receive automated recommendations to improve and refine their Wi-Fi network performance, ensuring seamless connectivity. Furthermore, leveraging its sophisticated capabilities can lead to a marked enhancement in your overall wireless experience, making it an indispensable tool for anyone serious about Wi-Fi management.

SolarWinds' Network Performance Monitor (NPM) offers sophisticated network troubleshooting capabilities through a detailed hop-by-hop analysis of critical paths, catering to both hybrid environments and traditional on-premises as well as cloud services. This contemporary network monitoring solution stands out for its combination of strength and cost-effectiveness. IT teams can swiftly pinpoint, diagnose, and resolve network disruptions, thereby enhancing overall network efficiency. Among its notable features are a performance analysis dashboard, visualization of critical paths with NetPath, smart alert systems, support for multi-vendor network monitoring, and specialized insights for Cisco ASA devices. With these tools, organizations can ensure their networks operate at optimal levels while minimizing downtime.

Precise Wi-Fi diagnostics, along with mobile-friendly applications, enable significantly faster site surveys, improved spectrum analysis, and produce more accurate and reliable data overall. This high-quality equipment is designed to be intuitive and has been developed by passionate Wi-Fi experts committed to ongoing innovation and setting new benchmarks within the industry. Well-organized and optimized networks help reduce expensive downtimes for enterprises, guaranteeing that your Wi-Fi consistently functions at its best. Wave goodbye to cumbersome dongles and welcome the most sophisticated Wi-Fi diagnostic and measurement tool that allows for swift and accurate site surveys and spectrum analysis. Connect equips you with all the essentials needed to design, validate, optimize, troubleshoot, and effectively collaborate on your wireless network, making it an essential tool for any professional in the field. Incorporating this technology not only elevates your network's performance but also enhances overall operational efficiency over time. Ultimately, adopting such advanced tools positions businesses for greater success in an increasingly wireless world.

While you may excel in your field, dealing with Wi-Fi issues might not be your strong suit. The majority of Wi-Fi diagnostic tools require complex home configurations, detailed spreadsheets, USB connectors, and calculations for antenna gain, which can seem like a thrilling technical endeavor; nonetheless, what you truly require is a reliable connection to fulfill your duties. For remote workers, online students, and teachers conducting virtual lessons, a consistent home Wi-Fi connection is crucial for maintaining productivity. Encountering choppy video calls with important clients, interrupted classes due to erratic internet service, or missing essential webinars because of Wi-Fi failures is simply unacceptable. This is where Signifi Agent comes into play, offering a straightforward desktop application that collects data about your network and nearby networks for comprehensive evaluation. With the Wi-Fi Audit and Issues Dashboard from Signifi, you can gain clarity on your connectivity problems and receive practical solutions, enabling you to swiftly get back to your tasks. This robust tool guarantees that you can concentrate on your work without being impeded by technical challenges, thus enhancing your overall efficiency and effectiveness in your role.

ScanFi turns your Android smartphone into a passive wireless network analyzer, enabling you to examine your wireless surroundings without needing to connect to any access point. This application allows users to seamlessly collect detailed information about their wireless network, accompanied by visually appealing graphics. It is specifically designed for those who desire a simple Wi-Fi Scanner/Analyzer and does not require any extra hardware to function. In compliance with Google/Android standards, the app will request the necessary permissions to operate effectively. You can easily look for available access points while evaluating their signal strength, SSID, MAC address, and other important information. Moreover, you can perform a Wi-Fi strength survey of your home or apartment by utilizing either standard floor maps or personalized layouts that you can upload from your device's gallery. The app also offers channel ratings, which assist in pinpointing the least congested channels for improved transmission. Consequently, this tool proves to be essential for anyone aiming to optimize their wireless network performance and ensure a smoother online experience. With its user-friendly interface and comprehensive capabilities, ScanFi stands out as a reliable choice for network analysis.

Fing Device Intelligence and Knowledge offers extensive insight into your connected ecosystem. Central to its digital solutions is Device Recognition, which allows Fing to identify both wired and wireless gadgets in various settings—be it home, office, or enterprise—using only the MAC address to determine device type, manufacturer, model, and operating system details (including name and version). With over ten years of industry experience, Fing has built a reputable brand focused on device identification technologies tailored for the Internet of Things (IoT). To improve the precision of its device recognition capabilities, Fing leverages crowdsourcing to validate and enhance its database. Furthermore, it employs machine learning methods to scrutinize the crowdsourced data effectively. Fing has developed a unique patented algorithm capable of identifying devices through MAC address analysis alone, which sets it apart from basic Vendor lookup techniques. Opting for Fing ensures that you achieve outstanding device recognition at a cost significantly lower than what would be required to create a comparable in-house solution. This strategy not only speeds up your time-to-market but also reduces long-term maintenance costs. As a result, Fing equips organizations to manage their digital landscapes effectively while optimizing their available resources and improving operational efficiency.

Use your Mac's adapter to intercept Wi-Fi traffic, or leverage compatible USB dongles for Zigbee and BLE communications, while automatically launching Wireshark for comprehensive analysis and post-processing. This versatile tool offers a wealth of customizable options tailored to fit various packet analysis and troubleshooting requirements. Furthermore, it integrates smoothly with popular cloud services such as CloudShark and Packets, enabling automatic uploads, analyses, and the sharing of your captured data. Effectively capturing Wi-Fi traffic is vital for thorough protocol analysis, particularly when resolving issues related to Wi-Fi connectivity, roaming, or configuration challenges. Analyzing the performance of your Wi-Fi network makes packet captures invaluable for diagnostics. Airtool streamlines the task of collecting Wi-Fi packets, making it user-friendly for everyone. With its robust features, including automatic packet slicing and customizable capture file limits and rotation, Airtool is a crucial tool for every professional in wireless LAN settings. As the need for efficient packet analysis increases, utilizing a resource like Airtool can significantly boost a professional's capabilities. This user-friendly tool not only enhances productivity but also fosters a deeper understanding of wireless network dynamics.

iStumbler is recognized as the leading wireless discovery tool for macOS, offering users the ability to delve into various elements such as Wi-Fi networks, Bluetooth devices, Bonjour services, and geolocation data, along with the functionality to examine both the 2.4 and 5 GHz frequency bands on their Mac. The newest iteration, version 103, brings a range of innovative features, including a Live Map, enhanced Bluetooth LE support, a specialized Real-Wave Spectrum View designed for WiPry devices, and TouchBar compatibility, while also incorporating numerous bug fixes and enhancements for a smoother user experience. This update significantly boosts its overall performance and improves the visual interface, solidifying its status as an indispensable resource for anyone seeking comprehensive insights into wireless networks. Additionally, the new features further empower users to navigate and analyze their wireless environments more effectively.

Managed Service Providers (MSPs) often find themselves needing to acquire various solutions to achieve comprehensive access governance. To address this pressing issue, we have integrated all essential modules into a singular, cohesive solution that tackles the most significant hurdles encountered by managed IT service providers. This approach not only enables MSPs to create ongoing revenue streams but also allows for the implementation of strong access controls. Through Just-In-Time (JIT) remote access, both employees and third-party vendors can be granted necessary permissions, while all activities are meticulously tracked and recorded for enhanced oversight. Moreover, minimizing the attack surface is crucial in mitigating both external and internal threats. By automating the provisioning of privileged access, the burden on helpdesk teams is alleviated, leading to less downtime. In addition, the establishment of efficient privileged-access workflows can significantly boost overall operational productivity. Ultimately, this unified solution empowers MSPs to enhance security while streamlining their processes effectively.

Meteor is an advertisement-free tool designed to test internet speeds, allowing users to evaluate the performance of their mobile connections on various networks such as 3G, 4G LTE, and 5G, along with their WiFi speeds. This unique speed testing functionality offers valuable insights into how your internet speed and download performance impact the functionality of your most utilized mobile applications. Users have the ability to assess the performance of up to six applications at once, with a choice from a selection of 27 popular apps and games worldwide. A quick and easy speed test provides transparent results that detail download speeds, upload speeds, and ping times. Following the assessment, users can conveniently select their frequently used applications to see how their performance is influenced by the current network connection, reducing uncertainty about whether their service provider is meeting the required 5G speeds. Furthermore, Meteor enables users to visualize their internet speed tests on a map, facilitating a comprehensive analysis and ranking based on performance from the best to the least effective. This detailed method of speed testing empowers users to make educated decisions regarding their internet usage and helps them optimize their connectivity experience.

Datto's Autotask Professional Services Automation is a comprehensive cloud-based PSA solution designed to offer a unified perspective of the entire organization. This platform empowers Managed Service Providers (MSPs) to consolidate their operational processes and leverage data insights to enhance service quality, boost productivity, and maximize profitability. Autotask PSA enables MSPs to efficiently manage every facet of their business operations. It seamlessly integrates all the critical tools necessary for running a managed service enterprise. By centralizing operations, Autotask PSA delivers immediate insights through customizable dashboards and widgets that facilitate informed business decisions. Additionally, the platform requires no maintenance or testing, ensuring a hassle-free experience. With a proven history of providing exceptional security and an impressive 99.99% uptime, Autotask PSA becomes the essential hub for any MSP, streamlining workflows and significantly increasing overall efficiency. As such, it serves as an invaluable resource for businesses aiming to thrive in a competitive landscape.

dinCloud operates as a provider of cloud services, specializing in hosted private clouds that deliver accessible workspaces and cloud infrastructure to customers via direct and open access. Their subscription-based offerings are customizable to fit numerous business models, leading to reduced expenses, enhanced security, greater control, and improved productivity for users. This flexibility makes dinCloud an appealing choice for businesses looking to optimize their cloud solutions.

Hatz AI provides Managed Service Providers (MSPs) with the tools to create an AI-as-a-service framework through customized large language models (LLMs). At the core of this advanced platform is an LLM operations engine called Mido, complemented by a multi-tenant management system that can be accessed through an MSP admin dashboard. By collaborating with Hatz, MSPs can effortlessly integrate AI into their offerings, allowing them to craft specific AI applications and workflows tailored to meet the unique needs of their clients, along with delivering organizationally managed AI assistants. Additionally, Hatz AI supports the development of an extensive record-keeping system for small businesses through bespoke LLMs and vector storage, all effectively managed by the Hatz AI infrastructure. Implementing our secure, organizationally managed AI chat assistant enables businesses to significantly lower operational expenses while enhancing employee efficiency substantially. Furthermore, the intuitive interface empowers MSPs to create custom applications and leverage pre-existing prompts for their clients, which can then be shared across various tenants, improving the overall user experience. This functionality not only optimizes processes but also elevates MSPs to a prominent position in the realm of AI-powered solutions, making them indispensable partners in digital transformation. Ultimately, Hatz AI stands as a transformative force for MSPs, driving innovation and efficiency in their service delivery.

Palisade stands out as the sole DMARC automation tool tailored specifically for managed service providers (MSPs). Our solution streamlines the management of email security and compliance, empowering MSPs to effortlessly handle numerous domains, simplify the authentication process, and convert complex DMARC reports into effective strategies—all from a unified interface. Enhance your operational efficiency, reduce costs, and create new revenue streams, all while guaranteeing top-notch email security for your clientele. With Palisade, MSPs can focus on providing superior service while we take care of the intricacies of email security management.

The MailStore Service Provider Edition (SPE) offers an advanced solution for email archiving that allows you to enhance your service portfolio substantially. This software can be tailored to meet your operational requirements and can be hosted on your own servers, ensuring a personalized touch. You have the freedom to set your own pricing for clients, alongside various branding options that provide an attractive and customized presentation for each customer. Compatible with almost all email systems and multiple archiving methods, the MailStore SPE supports a wide array of application scenarios, catering to nearly any small to medium-sized business. For managed service providers with fewer clients, the system can be configured for single-server operation, while its multi-server mode enables scalability, accommodating an unlimited number of customers. This flexibility not only helps in adapting to your clients' changing needs but also positions your services for growth in a competitive landscape. As a result, you can confidently offer a robust email archiving solution that evolves alongside your business.

Halcyon delivers an all-encompassing range of multi-platform solutions designed to streamline the administration of critical IT systems, essential applications, and business processes that run on IBM Power Systems hardware. Tailored for IT support professionals, our mobile applications facilitate remote management of vital IT systems with ease. They come equipped with a unified dashboard that presents alerts prominently, enabling rapid issue resolution directly from smartphones or tablets. Furthermore, Halcyon offers an extensive collection of rule-based templates specifically designed to oversee important business applications, including ERP and HA solutions. These pre-configured templates allow users to implement monitoring functionalities in mere minutes, while also providing the option to tailor them according to your organization's specific requirements. This level of customization guarantees that your enterprise can remain nimble and quick to adapt within an ever-evolving technological landscape. Moreover, Halcyon’s solutions empower teams to enhance their operational efficiency, ultimately driving better business outcomes.

Highlight enables you to demonstrate your value while focusing on insights that nurture authentic relationships. By providing meaningful information, you can build robust connections, as customers wish to see you as a dependable partner. This platform guarantees that communication is filled with valuable details and encourages openness, addressing the requirements of both you and your clients. By improving how customers engage with you and their own contacts, you offer timely insights that create a distinctive experience, prioritizing outcomes rather than simple transactions. By adding value at every phase of the engagement journey, you amplify the importance of your service. Staying visible to customers allows you to create memorable experiences and measurable results that propel growth. Specifically designed for the success of service providers, Highlight promotes trust and transparency through efficient communication and insights. With tailored interfaces for sales teams, service managers, and clients, everyone can access vital information necessary for informed decision-making, ensuring a smooth collaborative experience for all involved. This interconnected strategy not only boosts customer satisfaction but also significantly improves overall business performance. Ultimately, Highlight positions you to thrive in a competitive landscape, fostering a culture of collaboration and mutual success.

Acronis Automation is an advanced Professional Services Automation (PSA) tool tailored for Managed Service Providers (MSPs), aimed at enhancing and refining their operational efficiencies. It boasts a range of powerful functionalities including automated billing and invoicing, management of service desks, customer relationship management (CRM) capabilities, project oversight, inventory management, and key performance indicator (KPI) tracking. By integrating seamlessly with Acronis' Remote Monitoring and Management (RMM), cybersecurity solutions, and data protection offerings, it creates a cohesive framework for handling support tickets, streamlining workflows, and evaluating business outcomes. This all-encompassing platform minimizes manual tasks, boosts operational efficiency, and elevates customer satisfaction, allowing MSPs to concentrate on offering outstanding services and fostering growth. As a result, Acronis Automation not only supports the day-to-day functions of MSPs but also empowers them to scale their businesses effectively.

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

With DD Tech, you can effortlessly oversee your ConnectWise and Autotask tickets from virtually anywhere and on any device that suits your needs. The platform boasts a fully customizable Service Catalog and sophisticated Custom Forms, allowing you to deliver timely and relevant assistance to your users from the very first interaction. Keep communication channels open with your users and consistently provide excellent service through DD Chat. Moreover, you can take advantage of pre-designed email templates that enable users to add notes to their tickets or reach out to your technicians for assistance. From working collaboratively on tickets with clients to crafting engaging service experiences, DeskDirector is tailored to meet the various demands of your Managed Service Provider (MSP) environment. This all-encompassing strategy guarantees that every facet of user interaction and service provision is flawlessly interconnected, promoting efficiency and satisfaction. By leveraging these tools, you can enhance your overall service quality and streamline your operations effectively.

Opsview excels in delivering thorough monitoring solutions across diverse systems such as operating systems, networks, cloud platforms, virtual machines, containers, databases, and applications. By utilizing Business Service Monitoring (BSM), users can achieve a more holistic view of their IT infrastructure, shifting away from the conventional Host by Host methodology. This sophisticated monitoring tool effectively assesses aspects like resiliency and service availability metrics (SLA/OLA). With support for over 200 Opspacks and access to more than 4,500 plugins via the Nagios Exchange, Opsview allows organizations to manage their IT resources, which encompass both public and private cloud services, virtual machines, and applications, with great efficiency. Additionally, for companies that have existing ticketing, notification, and analytics frameworks in place, the Opsview API enhances operational efficiency by enabling seamless two-way communication and workflow integration. Exceptional customer support is a vital component of effective monitoring solutions, and the Opsview Customer Success Team is unwaveringly committed to maximizing customer value through their deep expertise and assistance in monitoring. This dedication ensures that clients are empowered to fully utilize the potential of their monitoring solutions, resulting in a more resilient and responsive IT environment.

Cynomi's AI-based automated vCISO platform is utilized by managed security service providers, managed service providers, and consulting firms to regularly assess their clients' cybersecurity protocols, develop strategic remediation plans, and execute them effectively to reduce potential risks. With the increasing need for proactive cyber resilience and continuous vCISO services among small to medium-sized businesses and mid-market organizations seeking to evaluate their security postures and enhance compliance readiness, the demand for these services is on the rise. Nevertheless, many managed service providers and consulting firms encounter difficulties stemming from their limited resources and expertise in delivering comprehensive virtual CISO services. To bridge this gap, Cynomi empowers its partners to provide scalable vCISO services without necessitating an expansion of their existing resources. The platform, which draws from the insights of elite CISOs, allows users to conduct automated risk and compliance assessments, generate customized policies, and access actionable remediation plans that include prioritized tasks, task management features, progress tracking, and client-specific reports. This groundbreaking solution not only simplifies the delivery of security services but also enables firms to enhance their service offerings, thereby improving their ability to support their clients effectively. As a result, Cynomi is transforming the landscape of virtual CISO services, making them more accessible and efficient for a broader range of organizations.

We are excited to unveil our brand's exclusive Fiabee Value Added Service, designed to boost customer engagement and loyalty. This innovative service empowers users with precise management of content and permissions across both mobile and desktop platforms, enabling secure collaboration on the go. Additionally, we aim to expand our platform's features by integrating it with various cloud functionalities, encouraging our developer community to craft applications that operate effortlessly within the Fiabee ecosystem. Fiabee is available as Software-as-a-Service (SaaS) through Amazon Web Services (AWS), or it can be tailored to fit within the operator's own cloud framework. This cutting-edge value-added service opens up new avenues for Telecom Operators and Service Providers, providing effective mobile collaboration solutions that leverage the cloud, while significantly cutting down on the expenses linked to traditional hardware and software setups. Our flexible "revenue sharing" and "pay as you go" models enable a swift service rollout, minimizing financial risks for your organization. By integrating Fiabee into your offerings, you not only enhance your service portfolio but also position yourself to thrive in an ever-evolving market landscape, ensuring you remain ahead of the competition. With the Fiabee Value Added Service, your business can unlock new potential and stay relevant in the digital era.