Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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QueryPal
Transform Your Support Team with Effortless Automation
Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority.
Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets.
Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors.
Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation.
This shift not only improves service quality but also fosters a more engaged and motivated support team.
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Auron
Auron acts as a desktop AI companion, transforming your computer into a dynamic assistant that proficiently manages tasks, executes commands, and engages in natural conversations. It is designed to work seamlessly on both Windows and Mac platforms, integrating smoothly into your daily tasks and allowing you to avoid the inconvenience of toggling between various applications. You can interact with Auron using everyday language, and it responds with precise and relevant information. With its smart reminders and real-time updates, Auron helps you maintain organization by pulling data from your favorite applications into your daily schedule. This assistant is highly customizable; you have the option to give it a name, choose a voice, and modify its personality traits, enabling it to feel more like a genuine companion than just a generic tool. Furthermore, Auron enhances your productivity by providing on-screen assistance, monitoring your tasks, and offering timely help, such as resolving issues, interpreting data, or taking notes during meetings. This interactive support system guarantees that Auron is not just a passive assistant, but an active collaborator in overseeing your everyday tasks. Ultimately, Auron's ability to adapt to your preferences and needs makes it an invaluable addition to your work environment.
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Geode
Geode is an innovative AI application created for on-device functionality, allowing users to capture, understand, and organize meetings while guaranteeing the privacy and security of sensitive information during work tasks.
Designed specifically for professionals aiming to document conversations and extract structured insights, Geode ensures that no confidential data is transmitted for external processing, thereby preserving data integrity and confidentiality.
On macOS, the application adeptly manages transcription, speaker identification, and AI-enhanced summarization by leveraging the capabilities of Apple Silicon, while the iPhone app serves as a practical tool for recording and reviewing meetings, with intensive computational processes handled on the Mac.
Geode emphasizes user privacy by ensuring that no recordings, transcripts, or summaries are sent beyond the device, and it refrains from using user-generated content for training its AI systems.
With a strong focus on local data management, users are empowered to retain control over their meeting information, making Geode an excellent choice for privacy-sensitive and regulated sectors such as legal, consulting, healthcare, and executive functions, thereby ensuring adherence to professional standards.
Additionally, this dedication to protecting sensitive information enables users to engage in their work with confidence, reassured that their proprietary conversations and insights are safeguarded at all times, creating an environment of trust and security in their professional interactions.
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