
Propel is a modern, AI-powered product management platform built for today’s manufacturers. It brings Product Lifecycle Management (PLM), Quality Management System (QMS), Product Information Management (PIM), and robust supplier management together in one cloud-based solution, giving teams a single, always-accurate view of their products across the entire lifecycle.
With AI embedded directly into the platform through Propel One, teams can automate routine tasks, surface insights faster, and make more confident decisions using real product and quality data. AI helps reduce manual effort, identify risks earlier, and keep work moving across change management, quality events, and product operations.
Propel replaces spreadsheets and disconnected systems with a governed digital product record that spans engineering, quality, operations, supply chain, and product teams. Built-in workflows standardize change control, streamline quality processes, and support compliance without slowing teams down. Every update and approval is tracked with full traceability, helping manufacturers reduce errors, shorten cycle times, and improve cross-functional collaboration.
Trusted by medical device, high tech, and industrial manufacturers, Propel is designed for complex products and regulated environments. The platform scales easily as products, teams, and requirements grow, providing a strong foundation for long-term innovation.
Propel delivers enterprise-grade security and reliability through its architecture on the Salesforce platform, including robust data protection and access controls. Customers do not need to be Salesforce users to benefit from Propel’s security and capabilities.
Propel has been recognized by Deloitte as a fast-growing technology company and named to the Inc. 5000 list of fastest-growing private companies, reflecting strong customer adoption and momentum helping manufacturers modernize how they build, manage, and deliver products.
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Docket's AI Marketing Agent engages website visitors through real, human-like conversations, responding to nuanced evaluation questions with expert-grade answers from your approved knowledge, running live discovery to qualify intent, and converting high-intent buyers into qualified leads, booked meetings, and pipeline. 24/7, without a human in the loop at each step.
Beyond inbound engagement, Docket's governed knowledge foundation gives revenue and pre-sales teams instant access to product knowledge, collateral, and competitive intelligence — and drafts customized content grounded in your enterprise knowledge in seconds.
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Ada
Ada is the omnichannel AI platform for customer service, built to automate, scale, and elevate the customer experience across every channel. Since 2016, Ada has powered over 5.5 billion interactions for global brands like Square, Pinterest, Canva, and monday.com, helping them deliver faster, more efficient, and more personalized support experiences.
With Ada, organizations can transform customer service operations with generative AI agents that act as always-on, multilingual team members, resolving up to 83% of inquiries instantly across voice, messaging, and email. AI Voice eliminates wait times and replaces frustrating IVR menus with natural, conversational support. AI Messaging delivers consistent, personalized experiences across web, mobile, social, and SMS. AI Email turns inboxes into automated resolution engines, instantly handling up to 70% of customer emails.
Ada empowers enterprises with complete visibility, control, and governance over their AI strategy. Its platform is HIPAA, SOC 2, and GDPR compliant, ensuring industry-leading security and data protection. With Ada Playbooks, companies can automate complex SOP workflows such as refunds, billing adjustments, and trial extensions while maintaining accuracy and brand consistency.
Built for enterprise scale, Ada integrates seamlessly into existing systems through robust APIs and out-of-the-box connectors. Businesses can coach AI agents, measure ROI through CSAT, NPS, and resolution rates, and continuously optimize performance.
By consolidating support across channels, Ada breaks down silos, reduces operational costs, and empowers teams to focus on high-value interactions. From fast-growing startups to global enterprises, Ada enables organizations to deliver efficient, high-quality, human-like support at scale without compromising compliance, brand tone, or customer trust.
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Agentic Commerce Protocol (ACP)
Agentic Commerce is a specialized platform aimed at developers, enabling the creation of intelligent, AI-enhanced shopping experiences that operate akin to autonomous sales agents, guiding users through the journeys of discovery, searching, product selection, and conversion across an array of digital commerce channels. It provides an extensive collection of tools, APIs, and modular components that empower teams to seamlessly integrate natural language processing, personalized recommendations, adaptive search features, and conversational interfaces into their online stores or applications, allowing customers to interact with websites in a way that mirrors human dialogue and intention. The platform supports automated personalization, which dynamically modifies content and suggestions based on user actions, visitor signals, and established business rules, thus reducing friction and improving relevance without the necessity for manual merchandising interventions. Built with adaptability and scalability in mind, Agentic Commerce also facilitates integration with pre-existing e-commerce systems and data sources, enabling developers to upgrade functionality and effectively track performance metrics. This results in businesses being able to deliver a smooth and engaging shopping experience that caters to the changing preferences of their customers. Furthermore, the platform’s versatility solidifies Agentic Commerce as an essential tool in the increasingly competitive arena of digital retail, ensuring that businesses remain at the forefront of innovation in customer engagement.
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