What is Experian Identity Verification?

The landscape of identity and fraud is changing swiftly, influenced by shifting consumer expectations, technological innovations, and an increase in identity-related crimes and account breaches. Businesses must navigate the delicate balance between mitigating fraud risks and providing quick, seamless experiences for their customers. According to our 2020 Global Identity and Fraud Report, a significant 88% of consumers express positive sentiments towards companies that focus on improving customer experience, especially in terms of security; however, a noticeable gap exists as 95% of businesses believe they can effectively identify their customers, while only 55% of consumers feel recognized. To improve the customer experience, organizations should implement lower-friction identity verification methods and aim for higher approval rates for trustworthy, verified clients. Furthermore, companies can achieve substantial cost efficiencies by utilizing step-up authentication selectively, applying it only when further verification is genuinely warranted. Addressing these concerns is crucial not only for enhancing customer satisfaction but also for building lasting trust in the marketplace. Ultimately, a proactive approach to identity management can significantly benefit both consumers and businesses alike.

Screenshots and Video

Experian Identity Verification Screenshot 1

Company Facts

Company Name:
Experian
Date Founded:
1990
Company Location:
United States
Company Website:
www.experian.com/decision-analytics/identity-management

Product Details

Deployment
SaaS
Training Options
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Experian Identity Verification Categories and Features