What is FUGU?

FUGU specializes in self-learning systems for fraud prevention, with its advanced software meticulously monitoring online payments after transactions because we truly believe that EVERY PAYMENT COUNTS!

With a month-to-month operational model that poses no risk or long-term commitments, FUGU significantly minimizes false declines by 50%, successfully contests chargeback disputes 60% of the time, and detects various forms of fraudulent activity, including friendly fraud. Additionally, FUGU provides a chargeback liability shift service, addressing both fraud and authorization reason codes.

Living up to our motto, "EVERY PAYMENT COUNTS," we implement a distinctive KYC system that streamlines verification processes, enhancing the success rates to be among the highest in the industry.

FUGU is an essential tool for online payment systems, catering to:

1. eCommerce platforms - compatible with all environments, including a dedicated Shopify app
2. Payment gateways
3. Software as a Service (SaaS) - offering continuous risk assessments
4. Investment firms and exchanges for managing investor deposits
5. Gaming and casino industries
6. Banks and credit card companies
7. Chargeback guarantees

FUGU is compatible with all major eCommerce platforms and provides tailored solutions, including fraud detection and prevention applications for Shopify, WooCommerce, Magento, BigCommerce, and Wix, ensuring comprehensive protection across the board. Furthermore, our commitment to excellence means we continually adapt and improve our offerings to meet the evolving needs of the market.

Pricing

Price Starts At:
$99
Price Overview:
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.

Chargeback liability - starting at 0.0025\transaction

KYC - Individual pricing per client's needs
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, FUGU provides an API
All FUGU Integrations
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Screenshots and Video

Play Video Ongoing risk assessment KYC - Credit card scan, blurred digits Risk scenarios management Risk scenarios overview Country distance (IP vs shipping address) Transactions overview

Company Facts

Company Name:
FUGU Risk
Date Founded:
2018
Company Location:
Israel
Company Website:
bit.ly/39DMjF0
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Arabic
English
Hebrew
Russian
Spanish

FUGU Categories and Features

eCommerce Fraud Protection Software

KYC Software

Fraud Detection Software

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Financial Risk Management Software

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Chargeback Management Software

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

FUGU Customer Reviews

Write a Review
  • Reviewer Name: Krista R.
    Position: Administrator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    FUGU

    Date: Jul 19 2022
    Summary

    So far, a good experience. I like the reports given and the analysis of high risks orders that are brought to my attention right away. Will keep.

    Positive

    So far, FUGU has given my business accurate analysis and on time reporting. The high-risk orders are brought to my attention immediately, and has caught one scammer so far.

    Negative

    I do not see any cons to the application so far.

    Read More...
    Official FUGU Response
    Date: Jul 20 2022
    Thank you, Krista, We appreciate your feedback and are happy to know that you find FUGU a useful tool for your business. We will be very glad to hear from you and see if there is anything we can do for you. My email is emma@fugu-it.com , feel free to reach out anytime!
  • Reviewer Name: Nancy T.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fraud Protection- Best App

    Updated: Jul 19 2022
    Summary

    This helps me make more informed decisions on my internet orders. I am able to look at key components before accepting the order.

    Positive

    With every sale, they offer a comprehensive break down for fraud analysis. It is great to utilize a tool that helps protect my small business. One sale at a time.

    Negative

    I have not had any issues. However, before installing this app- I had a chargeback. Worst experience ever.

    Read More...
    Official FUGU Response
    Date: Jul 19 2022
    Dear Nancy, We appreciate your feedback and are happy to see that FUGU brings significant value to your business:) We will keep working very hard to deliver the best product together with the best customer support. Thank you very much and feel free to reach out for anything you need!
  • Reviewer Name: Divya R.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    FUGU helps us feel safe about our payments

    Date: Jul 19 2022
    Summary

    This app was easy to install and very straightforward in the setup and couldn't be happier with mu choice to use it.

    Positive

    Since we expect big transactions for equipment that we would have a hard time replacing, it's great to know that extra layer of security in preventing fraud and validating transactions happens on our store.

    Negative

    Having selected and set this app up, have not come across any con in using this.

    Read More...
    Official FUGU Response
    Date: Jul 20 2022
    Thank you, Divya! We are so happy to have your review and want to let you know that we are here for anything you might need. My email is emma@fugu-it.com and I'm available for all our users - feel free to reach out anytime!
  • Reviewer Name: Owen C.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome fraud prevention app!

    Date: Jul 20 2022
    Summary

    It monitors every payment that is made by customers and does so much more! I would probably rate it 4.8 stars just because of the price.

    Positive

    I like that it monitors every payment that is made on your Shopify store! There is also a free plan.

    Negative

    The pricing was a bit much but I guess in the long run it can save you money.

    Read More...
    Official FUGU Response
    Date: Jul 21 2022
    Thank you for your feedback, Owen. It is great that you find FUGU useful, we are working very hard to make our users satisfied! Regarding the pricing, please contact us in person, and let's see what we can do to assist. Thanks again!
  • Reviewer Name: Liran M.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Thank you !

    Date: Jun 29 2022
    Summary

    Moreover, the concept of full chargeback liability, which also manages legit chargeback, is just amazing - freeing our hands to do more important things while making sure we don't lose any income.

    Positive

    FUGU has reduced our false declines by 70%! They just pick up a lot of money that we used to leave on the table.

    Negative

    I don't have any cons for the service and product. again, thank you!

    Read More...
    Official FUGU Response
    Date: Jul 03 2022
    Thank you Liran! We appreciate your feedback and are glad to see that you're satisfied:) We will keep working very hard to maintain this level of satisfaction!
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