What is FactFinder?

FactFinder is an award-winning product discovery platform that leverages artificial intelligence to revolutionize ecommerce search and personalization, helping online retailers dramatically increase conversions and revenue. Built on over two decades of proprietary technology, FactFinder combines keyword, content, and vector search to understand shopper intent and deliver highly relevant results throughout the entire customer journey. Its extensive feature set includes personalized recommendations, geo-targeting, customer-specific info, and the innovative Predictive Basket technology that anticipates what shoppers want next. The platform caters to a wide range of industries such as fashion, B2B ecommerce, food & beverage, online pharmacies, sporting goods, beauty, and consumer electronics. Trusted by over 2,000 online shops worldwide, FactFinder integrates seamlessly with existing ecommerce ecosystems and offers robust analytics for data-driven merchandising decisions. It prides itself on transparency and user control, avoiding black-box AI models and giving businesses the ability to customize search and recommendation logic. FactFinder’s flexibility extends to personalized pricing, tailored demos, and a dedicated support team to ensure success. The platform has earned numerous awards, including Best eCommerce Search Software and Best Online/Mobile Innovation. With FactFinder, businesses benefit from increased sales, improved conversion rates, and enhanced shopper satisfaction. This makes it a reliable, scalable solution for ecommerce leaders aiming to deliver smarter, faster, and more personalized shopping experiences.

Screenshots and Video

Company Facts

Company Name:
FactFinder
Date Founded:
2001
Company Location:
Germany
Company Website:
www.fact-finder.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

FactFinder Categories and Features

eCommerce Personalization Software

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights