What is FasCard?

The FasCard system is engineered to seamlessly integrate with existing coin-operated laundry machines, accommodating various payment options such as coins, credit and debit cards, loyalty cards, and mobile payment solutions. This adaptability not only provides your customers with a range of payment choices but also enhances their convenience, encouraging repeat visits to your establishment. With FasCard, users can easily choose their desired payment method, including the option to combine coins and card transactions for any remaining balance. Furthermore, the online management feature of your laundromats offers reassurance even when you're away, allowing you to modify pricing, launch promotions, generate insightful reports, set notifications, and monitor equipment performance instantaneously. Such comprehensive control and adaptability can greatly elevate the customer experience while simultaneously boosting operational efficiency, leading to a more successful business overall. Customers will appreciate the ease of use, which contributes to a more satisfying laundry experience.

Screenshots and Video

Company Facts

Company Name:
Card Concepts
Date Founded:
2000
Company Location:
United States
Company Website:
www.laundrycard.com/products/fascard

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

FasCard Categories and Features

Point of Sale Software

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

FasCard Customer Reviews

Write a Review
  • Reviewer Name: Robert B.
    Position: Business Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Laundry Concepts, FASCARD review

    Date: Oct 18 2024
    Summary

    The true value of a product and company should not be assessed by when things work perfectly. It is when products, components, and systems fail that a business competency and commitment to you, the customer, is revealed. My business spent 11 years with a prior system. I was lured by pretty lights and promised enhancements into the CCI FASCARD product. It was great until the satellite up-link failed, and then the nightmare began. FASCARD is simply NOT WORTH IT.

    Positive

    this product presents well and offers enhanced features such as automatic machine price matching and various payment/value add options.

    Negative

    Technical support is deplorable and incompetent. A satellite up-link failure will bring your business to it's knees. It is extremely difficult to get approval for a warranty replacement. When authorization is finally given, the component will ship UPS ground and take a week to arrive. Next Day Air or priority shipping is charged to the customer... even in emergency warranty circumstances.

    Read More...
  • Reviewer Name: Yan S.
    Position: Managing partner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Completely unreliable

    Date: Jan 05 2024
    Summary

    We invested allot of money buying into this solution. Now we are researching to move away. Don’t make a mistake of buying this proprietary and unreliable hardware.

    Positive

    There is not much to say positive about the system. Maybe that the CC readers look nice?

    The cloud software is pretty good, lots of reports.

    Negative

    - Satellite hardware for CC processing keeps going down, need to send a person to reset it every time
    - this happens at least to 2-3 sites once per month
    - the company pretends that it’s doing something about it and they don’t

    Read More...
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