What is FastPass IVM?
FastPass IVM serves as an essential IT security solution, particularly for Chief Information Security Officers (CISOs), by bolstering help desk security through sophisticated user identification verification techniques. Utilizing dynamic information and various authentication strategies, it effectively integrates with ServiceNow to provide strong defenses against identity theft. Additionally, IVM is designed for customization and straightforward implementation, helping organizations minimize the risk of data breaches while also lowering associated costs. As a result, this tool not only enhances security but also streamlines operational efficiency within IT departments.
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FastPass IVM Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Saving time and getting a more secure Service Desk
Updated: Feb 02 2026SummaryReally happy that we are not much more secure and faster at the same time. We changed the default integration to ServiceNow as we are now doing IDV on every call to the service desk.
PositiveReally happy about the ability to handle users different per user group or action. This enables us to have one clear operational path through different Service desk Agents, some internal and some external. It is actually faster the the agents, and they are really happy about using it also!
NegativeIt is hard to configure the advanced options but then again very configurable so.
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