FieldPie Reviews

All our client data is centralized, and it’s so easy to share it with teams in real-time. It’s made internal coordination much smoother.

All our client data is centralized, and it’s so easy to share it with teams in real-time. It’s made internal coordination much smoother.

We’d like more customization in the dashboard view

As the owner of a pest control business in Florida, I've been using FieldPie for several months now, and I couldn't be more satisfied. The software has significantly streamlined our operations and made it easier to manage everything from service appointments to customer records, all in one place.

One of the standout features for us has been the real-time GPS tracking, which allows us to optimize our technicians' routes, ensuring they arrive on time and work efficiently. The historical data access is another game-changer, as it enables our team to quickly review past service details, ensuring better service and customer satisfaction. We also love the accurate visit time tracking, which helps us analyze performance and optimize schedules further.

In addition to the fantastic features, the user-friendly interface has made it easy for our team to adopt and use FieldPie without requiring extensive training. The support team has also been incredibly responsive whenever we’ve had questions or needed assistance.

FieldPie has been an invaluable tool for managing our operations and improving productivity. It’s an essential part of our daily workflow now, and I highly recommend it to other pest control companies looking for a robust, efficient solution!

All our client data is centralized, and it’s so easy to share it with teams in real-time. It’s made internal coordination much smoother.

We’d like more customization in the dashboard view. Not every team needs to see the same metrics at a glance.

The ability to monitor performance in real time, optimize routes, and generate reports automatically has saved us countless hours. FieldPie boosts efficiency and improves the overall quality of our service.

FieldPie has made our projects much more organized and transparent. Communication between our field teams and the office has improved dramatically. Our team loves the mobile app.

Reporting could use more customization options. It covers the basics well, but we’d like deeper insights.

FieldPie has made our safety inspections far more organized and reliable. Once workflows are set up, audits run smoothly and nothing falls through the cracks. Tracking recurring issues over time adds real value, helping us focus on long-term improvement rather than one-off fixes. Overall, it’s a solid, dependable tool that genuinely supports day-to-day safety management.

The recurring issue tracking is one of the most helpful features. Being able to flag repeat problems and monitor them over time gives real insight into patterns, not just one-off incidents. The reporting makes it much easier to prioritize corrective actions based on data.

Some advanced features take a little time to fully explore and use effectively, especially at the beginning. A few more in-app tips or short guidance for first-time users would make the onboarding experience even smoother.

Overall experience has been smooth and efficient. The platform is stable, intuitive, and easy to navigate. Features are well-organized, and most tasks can be completed without extra guidance. It’s reliable for day-to-day operations, and updates generally improve usability rather than disrupt it. Overall, it feels like a solid, well-built system that supports our workflow effectively.

New hires get their tasks, training steps, and resources right away — no confusion, no delays. Everything they need is clearly organized and accessible from day one, helping them settle in faster and feel confident in their roles within the first week.

Would be great to add new users in bulk. Doing it one by one is a bit slow and time-consuming, especially when onboarding large teams or seasonal staff. A bulk upload option would save so much time and ensure everyone gets access to the right roles, permissions, and training materials instantly. It’d make team setup way more efficient and hassle-free.

We needed something user-friendly enough for non-tech-savvy staff, but still powerful under the hood.

We started using FieldPie to manage our room inspections and maintenance requests. What really stood out was how quick it was to train the staff. The interface is clean and straightforward so our housekeeping team was using it confidently within the first week. Also, the ability to attach images to each task is super helpful when reporting wear and tear.

Some of the report exports could look better when sending to upper management and they’re a bit plain. But that’s minor compared to the convenience.

Overall, it’s a big step up: jobs get to the right tech faster, routes are tighter, and we’re spending way less time juggling schedules. The mobile app keeps everyone aligned—photos, notes, signatures, and parts in one place—so work gets done right the first time. Invoices go out the same day, customers get clearer ETAs, and support calls have dropped. Net-net: fewer headaches, faster cash flow, happier clients, and a field team that actually has time to breathe.

Our scheduling’s way more efficient now — jobs get assigned automatically, routes are optimized, and there’s far less downtime between visits. The mobile app keeps every technician perfectly on track with real-time updates, offline access, and instant job details right in their pocket. It’s like having a smart assistant for the entire field team.

I’d love a way to tag high-priority clients, maybe even auto schedule them faster.

FieldPie has truly been a game-changer for our organization. It has transformed how we manage our mobile workforce, allowing for unparalleled efficiency, real-time visibility, and streamlined data collection. The ability to customize forms and track all field activities from a centralized dashboard has significantly reduced administrative burdens and enhanced our responsiveness. The excellent customer support further reinforces its value as a top-tier field service management solution. We've seen a tangible increase in productivity and customer satisfaction since implementation.

The interface is clean and simple, which helped new team members get started with no technical support. Really appreciate the low learning curve.

Customer support sometimes takes too long to respond, and we’ve had to solve some issues on our own.