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What is Files.com?

Over 6,000 organizations rely on Files.com to facilitate the automation and security of vital data transfers. We are deeply committed to ensuring security, compliance, reliability, and performance, allowing your essential business operations to function seamlessly every time. With our platform, you can effortlessly manage transfer workflows without the need for coding or scripting, enabling smooth onboarding of workloads and partners. We accommodate standard file transfer protocols such as FTP, SFTP, and AS2 for collaborating with external partners, while also offering native applications designed for optimal performance during internal transfers. As a fully Cloud-Native SaaS solution, you won't need to purchase or maintain any servers, and there’s no installation process required, as high availability and redundancy are inherently integrated at no additional cost. Our comprehensive InfoSec Program undergoes annual audits by Kirkpatrick Price, a respected CPA firm specializing in information security, which evaluates the entire spectrum of Files.com’s operations rather than just focusing on data centers, ensuring transparency and reliability—contrast this with smaller competitors who may misrepresent their audit results. Among our technical features are encryption for data at rest and in transit, four variations of two-factor authentication, nine integrations for enterprise identity (SSO), customizable password and session policies, along with an impressive “A+” rating from Qualys SSL Labs for security. This commitment to security and performance distinguishes us in the competitive landscape.

Pricing

Price Overview:
We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Files.com provides an API

Screenshots and Video

Real-time access to your business critical files from any device.

Real-time access to your business critical files from any device.

Company Facts

Company Name:
Files.com
Date Founded:
2007
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Government
Startup
Supported Languages
English

Files.com Categories and Features

Managed File Transfer (MFT) Software

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Database Management
Encryption Support
Fail-Over / Load Balancing

File Sync Software

Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronization
Remote Synchronization
Synchronization Scheduling
Two-Way Synchronization

File Sharing Software

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Encryption Software

Central Policy Enforcement
Drag & Drop UI
Email Encryption
Encryption Key Management
Endpoint Encryption
File Compression
File Encryption
Full Disk Encryption
Public Key Cryptography
Tokenization / Data Masking

EDI Software

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Cloud Storage Service

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control
  • Reviewer Name: Aurora P.
    Position: Human Resources Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Files.com Automates the Process of Transferring Files

    Date: Sep 11 2024
    Summary

    My overall experience with Files.com is superb.
    Files.com makes file automation and transferring smooth.

    Positive

    Transferring files has been automated by Files.com, which has been an incredible solution.
    Files.com has incredible and secure features that keeps everything organized.

    Negative

    I do not have anything against Files.com.
    Files.com has great features.

    Read More...
  • Reviewer Name: John M.
    Position: Cyber Security Engineer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure and efficient storage

    Date: Oct 04 2024
    Summary

    Files.com is an effective tool for secure file management. It offers storage and access control capabilities that enhance security and operational efficiency.

    Positive

    I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features.

    Negative

    Customization of certain advanced features may be limited, which could restrict the ability to fully tailor the platform to specific needs.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales and Marketing Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure and Organized place for Files

    Date: Nov 15 2022
    Summary

    I liked how Files.com offers secure and easy-to-set-up FTP and SFTP file sharing. Share files with anyone using the temporary link. Overall, I suggest Files.com if you are searching for a secure way to share files internally or externally without any physical storage setup.

    Positive

    It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted.

    Negative

    The user interface needs to be more user-friendly.

    Read More...
  • Reviewer Name: Vikas B.
    Position: Vice President
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Files.com for critical and reliable file transfers

    Date: Oct 27 2022
    Summary

    Being used for critical files transfers and template storage. We have found Files.com easy to use and quick setup are added advantages.

    Positive

    1. Easy files transfer setup.
    2. Status update on multiple channels, easy integrations.
    3. Efficient pricing.

    Negative

    1. Admin UI can be more friendly.
    2. More integration connectivity.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: DBA
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great solution

    Date: Oct 27 2022
    Summary

    Assigning temporary folder access via web portal link is very helpful for quick, secure transfers. Prices recently went up. But, it is still an affordable solution.

    Positive

    Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers.

    Negative

    Some historical reports can only be attained by calling support. For example, list of connections from users using unsecure cyphers or old versions of TLS.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sr Support Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very good service, with an ease of use that's miles ahead of competitors

    Date: Oct 27 2022
    Summary

    The overall experience has been good. It's a robust service with good support, always receiving updates and new, interesting features.

    Positive

    The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users.
    Documentation is also good, which helps to understand all the features that Files.com offers.

    Negative

    History for the connections made from a user needs more details and a dedicated interface or download ability to be able to filter, etc.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Data Engineer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product to exchange files with partners

    Date: Oct 27 2022
    Summary

    Overall, I think this is the best sftp file server I have used. It is extremely useful for working with external partners and vendors to exchange data.

    Positive

    The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful.

    Negative

    The desktop app is a bit slow. Also, it is difficult to get alerts for failed logins.

    Read More...
  • Reviewer Name: Joe A.
    Position: Director of Systems and DevOps
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    SFTP without the self-managed headaches

    Date: Oct 27 2022
    Summary

    It provides all the features I need, and then some. It is very easy to setup, and if all you need is simple SFTP between you and your customers, it is almost a no-effort setup. However, with only a slight amount of effort, you have an incredibly powerful tool at your fingertips.

    Positive

    Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform.

    Negative

    On the rare occasion that there are issues, the logs available to the customer are not that deep.

    Read More...
  • Reviewer Name: Patrick M.
    Position: IT Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Files.com by Sourceforge is best of bread!!!

    Date: Oct 27 2022
    Summary

    Overall Files.com is hitting it out of the park on all counts ease of use, managing, etc... I don't say this about a lot of systems. They have it setup so that almost anyone can manage and use with little to no technical abilities... This is coming from a 30+ year veteran of IT.

    Positive

    The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users.

    Negative

    I can't really say there are any Cons with this system.

    Read More...
  • Reviewer Name: Chetan B.
    Position: Mechanical Engineer
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart but Expensive

    Date: Feb 03 2021
    Summary

    Overall, you can go for it if you want to be extra store about your file and data security. It is well maintained and has robust security.

    Positive

    It provides ultimate security and a top-notch quality interface.
    You can save your important and confidential data without any hesitation.

    Negative

    The app does not work well.
    Could provide more tools and features.
    It is expensive.

    Read More...
  • Reviewer Name: Ramsha K.
    Position: Photograher
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Secure platform for your files.

    Date: Mar 24 2021
    Summary

    Overall, Files.com is a platform that provides cloud storage for your files. The document or files uploaded get saved securely on the server.

    Positive

    - The software is very easy to learn and use.
    - It supports brick FTP and multiple ports.
    - The files get stored securely

    Negative

    - The software can be a little intimidating at first and can be look complex to use but over time it becomes easy.

    Read More...
  • Reviewer Name: Kuldip A.
    Position: Intern
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Robust Security

    Date: Feb 26 2021
    Summary

    The interface is very easy to understand which makes it a lot easy to use.
    Auto backups and secure servers make it an ideal choice.

    Positive

    You can upload multiple types of files on the Files cloud. Everything is secured by the latest encryption and backed up in multiple servers.

    Negative

    It is new to the market.
    Integration to many applications is yet to be supported.

    Read More...
  • Reviewer Name: Hassan J.
    Position: Product Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    For Backing up files

    Date: Feb 11 2021
    Summary

    Everything can be stored in the cloud.
    To ensure security, everything is stored in encrypted form.
    It is globally accessible.

    Positive

    You can securely upload any media on the files, which can be further shared with anyone. One can access their file from anywhere with an internet connection.

    Negative

    Need to be improved as it gets hang if the network is slow. And uploading multiple files takes a lot of time.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Technical Support
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Cloud Storage platform

    Date: Aug 24 2020
    Summary

    Files.com is a reliable cold storage platform that makes it easy to share and secure files. It allows our remote team to access and download files. It helps to collaborate and work seamlessly with a remote team.

    Positive

    1- Reliable business cloud storage solution.
    2- Easy to authorize and accept employee's files access requests.
    3- Microsoft 365 integration support males it very convenient.

    Negative

    1- No cons, we had an overall positive experience with it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT & Research Specialist
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super fast file sharing option

    Updated: Aug 28 2020
    Summary

    We were having difficulty sharing our files with the remote team. After using Files.com we are solving our limitations to share files and cloud storage to store files. We are enjoying this tool. Integrates with great tools.

    Positive

    You can easily transfer files using this tool. No restriction on file size. Superfast cloud storage. Affordable platform. You can easily access files from remote. UI is great. No effort on managing files.

    Negative

    No dislike. It's a perfect file storage and sharing platform.

    Read More...
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