What is FirstComm?

Cloud IP PBX provides companies with the advantages of a traditional PBX system without the hefty initial investments typically associated with it. Moreover, it encompasses features like unified messaging and options for both sequential and simultaneous calling. Users can easily oversee their accounts through web portals available wherever there is Internet access, which ensures that vital calls are not missed, regardless of whether employees are at their desks or working remotely. This solution is not only cost-effective but also adaptable, catering to organizations of various sizes. By partnering with First Communications, businesses can gain access to a state-of-the-art platform while sidestepping any additional expenses. Since maintaining efficient phone service is vital for nurturing relationships with customers, remote teams, partners, and suppliers, adopting this modern technology becomes essential. Historically, phone technology advancements have been slower than those of other communication platforms, but now provides an exceptional opportunity to investigate SIP Trunking, which delivers superior capabilities at a significantly lower cost than traditional phone services. By making the switch to this progressive solution, your business could experience a remarkable boost in communication efficiency and overall productivity. Embracing these technological advancements will ensure that your organization remains competitive in an ever-evolving market.

Integrations

No integrations listed.

Screenshots and Video

Company Facts

Company Name:
First Communications
Date Founded:
1998
Company Location:
United States
Company Website:
www.firstcomm.com

Product Details

Deployment
SaaS
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

FirstComm Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

More FirstComm Categories

FirstComm Customer Reviews

Write a Review
  • Reviewer Name: Joseph B.
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Early termination fees

    Date: Nov 29 2023
    Summary

    If all you need is dial tone, FirstComm will deliver, if you need customer service, look elsewhere. It has been said that service is dead. I don't believe that, but there are companies such as FirstComm that make you believe that service really is dead.

    Positive

    The phones work. If all you need is to make a phone call then this service will work for you. If you need help with the service, you will be frustrated. In summary, there is no, "we care" at FirstComm.

    Negative

    Poor customer support is the 1st issue. After the initial setup, it is difficult to find support. The fee is higher than comparable service and regardless of how long you have been a customer, if you don't cancel service in a narrow window if time you either have to stay another year or pay a ridiculous penalty.

    Read More...
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