FirstOfficer Reviews

Cycloid is an Internal Developer Portal and Platform with modules around self-service and platform orchestration, project lifecycle and resource management, FinOps and GreenOps and plugins. It can be consumed through the console, in CLI or in API. Cycloid focuses on platform engineering done right. We optimize the developer experience and operational efficiency by accelerating the delivery of a portal and platform, alleviating the cognitive load on IT teams and advocating for FinOps & Green IT practices. With our Internal Developer Portal and Platform, you don’t need to start from scratch to get a fully customized solution. Platform teams design, build and run the platform enabling end-users to visualize, deploy and manage existing and new projects, interact with cutting-edge DevOps and Cloud automation without the need to become an expert, while keeping best practices in place, cloud expenses under control with a minimum carbon footprint. We are also the editor of Open Source projects such as TerraCognita, reverse Terraform, InfraMap, infra diagram and Terracost, cost estimation. We work with Global organizations, US and EU public institutions, scale ups across America, Europe and Asia. 6 of the top 10 System Integrator and Managed Services Providers are working with us as a customer and/or as a partner.

Sendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively. Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.

GreeneStep focuses on providing a wide array of business management and collaboration software, which encompasses ERP, CRM, inventory management, order processing, accounting, website development, and B2B portals, all crafted as a holistic solution for businesses in distribution, discrete manufacturing, and eCommerce to proficiently manage their operations while enhancing supply chain and financial efficiency. Founded in 2008, GreeneStep is a privately held company with offices in India, the United States, and Singapore, and it proudly caters to over 120 clients in various regions including the US, Canada, India, the UK, Singapore, and the Middle East. The firm offers an exceptional packaged software solution that is user-friendly in terms of implementation and management, while remaining competitively priced in the market. In recognition of its outstanding services, CIO Review named GreeneStep one of the “20 Most Promising ERP Solution Providers of 2018.” Moreover, GreeneStep is dedicated to environmental responsibility, positioning itself as a “Green Saviour,” and aims to help businesses reduce their carbon emissions through the adoption of its innovative solutions, thereby supporting NET ZERO Climate Plans and fostering global environmental sustainability. The company's conviction is that by utilizing their software, organizations can not only boost operational efficiency but also make a meaningful impact on creating a healthier planet for the generations to come, thus establishing a legacy of corporate responsibility and environmental stewardship.