RouteGenie
Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.
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FlexPay
A significant challenge persists in the payment landscape, amounting to a staggering trillion-dollar issue: subscription recurring payments fail approximately 24% of the time. This high failure rate stems from inherent flaws in a payment system designed primarily for one-time transactions rather than ongoing subscriptions.
FlexPay, an innovative FinTech startup, addresses this challenge by assisting merchants in retaining more subscribers through the recovery of failed credit card transactions related to recurring payments, thereby recapturing revenue that would have otherwise been lost. Businesses that rely on recurring payments often face systemic issues within the payment ecosystem, leading to an average rejection rate of one out of every four transactions, with a troubling two-thirds of these rejections being false declines—payments that should have been approved. By leveraging artificial intelligence to enhance payment processes, the FlexPay platform develops tailored recovery strategies for each transaction, resulting in remarkable approval rates.
With its INVISIBLE RECOVERY™ feature, FlexPay engages directly with the payments infrastructure to ensure that customers remain unaware of any payment failures. This approach stands out as the quickest and most effective method for recovering soft declines. Overall, FlexPay not only helps businesses retain their subscribers but also enhances their overall revenue potential.
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Skybill Utility Billing
Meter Management System
Microsoft Dynamics Foundation
❖ Oversee metering devices including their locations, serial numbers, and operational status.
❖ Automatically retrieve meter readings through M-Bus gateways for efficiency.
❖ Alternatively, you can upload meter readings from MDM systems or Excel files.
❖ Built on the robust Microsoft Dynamics 365 Business Central platform.
❖ Features a user-friendly and intuitive interface for seamless navigation.
❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription.
Tariffs & Rating Cloud Service
❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs.
❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating.
❖ Supports both postpaid and prepaid billing options for flexibility.
❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts.
❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually.
❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks.
❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions.
❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility.
❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.
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Diversified Billing
Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions.
With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year.
The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology.
Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed.
Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.
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