Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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QueryPal
Transform Your Support Team with Effortless Automation
Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority.
Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets.
Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors.
Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation.
This shift not only improves service quality but also fosters a more engaged and motivated support team.
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Microsoft Copilot Pro
Unlock special access to our latest AI models, benefit from enhanced usage limits, and be among the first to explore groundbreaking features. Transform how you work by integrating AI into your favorite productivity and creative tools. Enjoy priority access to the newest releases from Microsoft and OpenAI, even during peak demand times. Experience a revolutionary approach to using Word, Excel, PowerPoint, and Outlook with the Copilot features designed to simplify your workflow. Take advantage of state-of-the-art AI voice technology to interact with Copilot, enabling smooth and intuitive conversations. Effortlessly create drafts, swiftly summarize extensive emails, and develop impressive presentations on any topic with minimal effort. By embracing Copilot Pro, you will save valuable time each day as cutting-edge AI elevates the web versions of your beloved Microsoft 365 applications. With these dynamic tools at your command, you can significantly enhance both your productivity and creative potential. The integration of AI is set to redefine your daily tasks and workflows.
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Microsoft 365 Copilot
Introducing Microsoft 365 Copilot — your cutting-edge companion for boosting productivity. This extraordinary tool leverages the power of sophisticated language models combined with your data from Microsoft Graph and various Microsoft 365 applications, turning your written prompts into an exceptional tool for enhancing productivity.
Copilot integrates effortlessly into Microsoft 365 in two unique ways. It works alongside you in the everyday applications you’re accustomed to, such as Word, Excel, PowerPoint, Outlook, Teams, and more, fostering creativity, improving efficiency, and advancing your skill set. Additionally, we are thrilled to announce a groundbreaking feature: Business Chat. This functionality operates by utilizing the advanced language model, the suite of Microsoft 365 applications, and your personal information — including your calendar, emails, chats, documents, meetings, and contacts — allowing you to tackle tasks that once seemed unattainable. You can communicate with it using natural language instructions, like “Provide my team with an update on the changes made to the product strategy,” and it will generate a detailed status report by integrating insights from the morning’s meetings, emails, and chat interactions. With these innovations, the opportunities for enhanced communication and collaboration are more expansive than ever, paving the way for a more connected and efficient work environment.
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