Forest Verified Customer Reviews (2026)

What is Forest?

Forest is an operational infrastructure platform built for regulated companies that need a secure way to run humans, AI agents, BPOs, LLMs, suppliers, and workflows together. The platform acts as an operational backend between a company’s data, compliance suppliers, human teams, AI agents, and tools connected through MCP. Forest keeps data inside the customer’s infrastructure while giving teams and agents a shared control plane for business logic, smart actions, workflows, permissions, RBAC, and audit trails. It is designed for regulated environments where agentic operations must remain compliant, auditable, and under control. Forest supports onboarding workflows on top of KYC and KYB providers such as Sumsub, Onfido, Veriff, Persona, and Trulioo. These workflows can combine identity verification, business registry checks, beneficial-owner discovery, document reviews, screening checks, risk scores, jurisdiction logic, and segment-based routing. Routine cases can be triaged by agents, while edge cases can be routed to human reviewers. Every provider call, AI agent step, workflow event, and reviewer decision is recorded at the record level so audit evidence is created as work happens. Forest also helps teams control agents from different sources, including vertical vendors, internal engineering teams, automation tools, and big-tech runtimes. Its implementation approach maps existing databases, providers, and undocumented processes before configuring workflows, then moves selected processes into production with compliance checks and performance audits. By combining operational workflows, MCP access, agent governance, live data connections, permissions, RBAC, audit trails, KYC and KYB orchestration, implementation support, and regulated-process controls, Forest helps companies modernize operations without losing oversight.