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What is FreshBooks?

FreshBooks simplifies the invoicing and billing process for small enterprises. Renowned as a leading accounting and invoicing solution, FreshBooks caters to both self-employed individuals and small businesses alike. By streamlining invoicing and billing tasks, it enables companies to focus on their passions and core activities. Its extensive array of robust features encompasses expense tracking, time management, and payment processing capabilities. Moreover, the FreshBooks mobile application empowers users to manage their finances from any location, enhancing flexibility and productivity. This combination of features and convenience makes FreshBooks an invaluable asset for any small business.

Pricing

Price Starts At:
$6.3/month
Price Overview:
Get 70% off for 4 month offer now!

Lite - $21 per month. Send unlimited invoices to up to 5 clients

Plus - $38 per month. Send unlimited invoices to up to 50 clients

Premium - $65 per month. Send unlimited invoices to an unlimited amount of clients
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, FreshBooks provides an API

Screenshots and Video

Company Facts

Company Name:
FreshBooks
Date Founded:
2004
Company Location:
Canada
Company Website:
www.freshbooks.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
Target Organization Types
Mid Size Business
Small Business
Freelance
Nonprofit
Startup
Supported Languages
English

FreshBooks Categories and Features

Time and Expense Software

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Time Tracking Software

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Time Clock Software

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Recurring Billing Software

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Legal Billing Software

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Expense Report Software

Approval Process Control
Invoice Management
Multi-Currency
Receipt Management
Reimbursement Management
Spend Control
Time Tracking
Workflow Management

Construction Accounting Software

Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates

Billing and Invoicing Software

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Accounts Receivable Software

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Accounting Software

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

More FreshBooks Categories

FreshBooks Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Product
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Freshbooks review

    Date: Dec 10 2022
    Summary

    Overall, Freshbooks is a great option for small business owners and freelancers who need an easy-to-use, secure, and feature-rich accounting and invoicing solution. The software is user-friendly, offers a range of features, and provides excellent customer support. The only downside is that the pricing is a bit on the high side.

    Positive

    The software offers a simple and intuitive user interface that makes it easy to create and manage invoices, track payments, and manage clients. The mobile app makes it easy to access the software from anywhere, and the integration with other popular business apps, such as PayPal and Stripe, makes it even more convenient. Freshbooks also offers a range of accounting features, such as tracking expenses, generating reports, and managing taxes.

    Negative

    The customer service can be slow to respond and not very helpful. The prices are also higher than other accounting software programs.

    Read More...
  • Reviewer Name: Krueger F.
    Position: Executive Chairman
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The top finance software with a set of robust features

    Date: Apr 12 2021
    Summary

    Modernized and fully enabled with features necessary for efficient delivery. I manage the business even while I am away by connecting through the mobile app.

    Positive

    The best finance software for streamlining invoicing process for clients and time tracking.
    It is highly reliable in completing complex financial processes and automating tasks.

    Negative

    I currently don't have any dislike since they upgraded the interface which was one area that I really wanted to see upgraded.

    Read More...
  • Reviewer Name: Marlio B.
    Position: Organizational Development People Chief
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Freshbooks is very well received by small companies

    Date: Jul 30 2021
    Summary

    Overall, Freshbooks allows us to handle any type of billing package in our company. We can securely and justifiably keep all the income through Freshbooks and it automatically generates all the accounting books for us and allows us to easily pull up our accounts and show our monthly reports.

    Positive

    The platform is very simple and easy to use, all its features and tools are very intuitive. They handle a large amount of information without the need to present any kind of blocking in the system. The price is incredible, Freshbooks fits what it offers. The best CDFi option is included and projects are handled much better.

    Negative

    They should translate the platform to other languages as some of our users don't speak English and it has been difficult for them to interact with Freshbooks. Otherwise this platform is amazing and can be manipulated by anyone.

    Read More...
  • Reviewer Name: Jeremy Z.
    Position: Human Resources Leader
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Keeping our accounting with Freshbooks is a simple thing to accomplish

    Date: Mar 21 2021
    Summary

    Freshbooks is optimizable to work comfortably with different world currency systems, which seems advisable if you are covering remote project accounting. Freshbooks also has in its favor a section dedicated to the management of digital signatures, with which we can mobilize our documentation faster.

    Positive

    Freshbooks works with high-performance financial analytics, from which you can create advanced statistics showing the billing and closing cycles of all dates booked in the system, so you can access the information as often as needed. Freshbooks quickly manages file exports.

    Negative

    Freshbooks does not have good integrations to other ledger management services, which is noticeable when trying to adapt formats from the Xero platform to Freshbooks, whose formatting varies greatly. Freshbooks also does not include an expense tracker integrated directly from the control panel.

    Read More...
  • Reviewer Name: Zvina M.
    Position: Chief Growth Officer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A must for growing businesses

    Date: Apr 09 2021
    Summary

    Very happy so far - FreshBooks now forms an integral part of our business. The service integrates well with other key tools we use and we confidently recommend it to all our clients.

    Positive

    FreshBooks have managed to bed down the Quote to Cash (Proposals - Invoice - Receipt - Report) process in a very elegant and concise way, hats off to them. We adopted FreshBooks after extensive evaluation and despite the price, the value they provide makes it worth it.

    Proposal are a definite win though it would be nice if we could customize/personalize the sending domain name.

    Negative

    Not a negative - a wish rather that they would allow online payments in South Africa. The pandemic has minimized movement for all and integration with the local banks#paywalls would help speed up payments and automate reconciliations.

    Read More...
  • Reviewer Name: ELIAS M.
    Position: Accountant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Cloud-based Solution for Small and Large Businesses: Good for Accounting

    Date: Jan 20 2021
    Summary

    My experience with FreshBooks is amazing.
    It has been a great and easy-to-use cloud-based software for us.
    The features of FreshBooks are easy to customize.

    Positive

    First, I like the ease of implementation of FreshBooks.
    It helps us in executing our accounting duties with ease.
    For instance, we are able to manage our invoices perfectly using FreshBooks.
    Moreover, with FreshBooks, we track time and manage invoices easily.
    It is a great platform for us.

    Negative

    According to my experience with FreshBooks, it is the best solution for us.
    I like how flawless it is. No cons at all.

    Read More...
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Online invoicing is now effortless

    Updated: Jul 22 2020
    Summary

    It allows us to create automatic invoices and bills, Instead of long manual paperwork. We have been using it for a long time and it's overall great using Freshbooks for generating effortless invoices.

    Positive

    #1- The billing portal is easy to customize and allows to add a business logo.
    #2- Automatic payment processing and quick bill generator.
    #3- Auto Tax calculation for every invoice.

    Negative

    #1- We never had any bad experience with this tool.

    Read More...
  • Reviewer Name: Michael S.
    Position: Digital Marketer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Great Tool for Invoicing Clients

    Date: Oct 23 2020
    Summary

    I like FreshBooks and it allows me to easily invoice my clients, integrate between my other systems and provides several helpful reports.

    Positive

    FreshBooks is a great tool for invoicing clients either for one-time or recurring payments. There are several integrations, including my favorite one which is HubSpot CRM for tracking clients in their sales cycle.

    Negative

    The FreshBooks fees plus credit card processing fees feel steep, but the system does justify the cost.

    Read More...
  • Reviewer Name: Chet N.
    Position: Ceo
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: May 08 2020
    Summary

    Overall it's a great option for a business to use for their invoice needs for their customers. Especially if you need online payments.

    Positive

    Very easy to use and organizes your information well. It allows your customers to save their info and bill easily.

    Negative

    I wish there was more options to customize the look of invoices.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CFO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Product!

    Date: Oct 22 2020
    Summary

    I am happy with this product and would recommend it to any small business. However, as your company grows, you will likely grow out of the product and need to advance to another accounting software.

    Positive

    This invoicing and accounting software is a great step toward automation. We switched from using Excel and Word to using FreshBooks and have been very pleased.

    Negative

    The subscription-based model makes it more expensive over the long-run.

    Read More...
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