What is Fruugo?
Our advanced translation technology allows your products to be available in 28 different languages, facilitating access to a rapidly growing global market of shoppers. You can achieve sales without incurring ongoing costs, as fees are only applicable when a sale is made. Our mission is to equip all retailers with the tools they need to connect with international customers by offering a broad range of products in their chosen language and currency, all presented in a single, safe global marketplace. Impressively, we have maintained six consecutive years of annual sales growth exceeding 100%. To foster a welcoming environment for more outstanding retailers worldwide, we have developed partnerships and e-commerce plug-ins with various leading platforms. Currently, we are integrated with numerous platforms, such as plentymarkets, Channel Pilot, and Visualsoft, and our list of integrations continues to grow, marking an exciting period to partner with Fruugo. As we expand, we remain dedicated to improving the shopping experience for both retailers and consumers, ensuring that everyone benefits from our services. By prioritizing customer satisfaction and innovation, we aim to set new standards in the e-commerce landscape.
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Fruugo Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Poor service and attitude
Updated: Feb 28 2022SummaryIn my experience, Fruugo is a legit company, with poor service and attitude. The start of my relationship with them is an order of some goods (eye patch). After a couple of days, I started to receive from Fruugo advertising messages. As I am not as much of a spam enthusiast, I tried to find a way to unsubscribe from it, but within the advertising message there was no way to do it, nor was on their website.
After receiving several such spam messages, I managed to contact their customer service, which explained me how to unsubscribe. Unfortunately, all their explanations turned to be unrelated to the reality. I didn’t give up, we had several additional exchanges of messages, and to make a long story short, the last message from them was that they will stop spamming me and that they will add a way to unsubscribe.
The second issue was the time of receiving the goods, which was way too long.
These issues brought me to decide that I will not do business again with Fruugo and that I will add a review on their attitude, to warn other possible customers.PositiveFruugo is a legit company, offering explicit description of the goods. Their customer service is fairly responsive.
NegativeThe responses of the customer service are usually not helpful. In their products description the origin of the goods (China) is usually not mentioned, so the customers might mistakenly believe that the goods are locally produced (or in country with better reputation).
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