What is Funeral Buddy?

Optimize your interface for maximum simplicity and effective case management by automating various tasks, setting clear parameters, and developing rules specific to your business needs. Designed exclusively for the Australian and New Zealand markets, Funeral Buddy complies with all relevant regulations and offers the flexibility to incorporate features tailored to the distinct requirements of individual businesses. Keep an accurate record of all outstanding tasks to ensure each case is processed seamlessly, which helps minimize the chances of delays and mistakes. Funeral Buddy also comes with customizable templates intended for newspaper obituaries and other critical end-of-life documents, including orders of service and informational handouts. Furthermore, it features an online portal for grieving families to ask questions regarding their arrangements, providing support during a challenging time. With a simple click, you can connect Funeral Buddy to your local death registration office, guaranteeing that authorities are notified promptly and efficiently. This integration not only simplifies the workflow but also enhances collaboration among all parties involved, ensuring a smoother experience throughout the entire process. Ultimately, Funeral Buddy serves as an essential tool for those in the funeral service industry, streamlining operations and providing invaluable support to families.

Pricing

Price Starts At:
$99 per month
Price Overview:
Each plan is a monthly base fee plus a flat per-case fee — Starter $99/mo + $18/case, Professional $149/mo + $15/case, Enterprise $299/mo + $12/case. Cases are billed in arrears, so you only pay for cases you actually managed. No setup fee, no lock-in contract, and Enterprise has no per-user charge. 14-day free trial, no credit card. All prices AUD.
Free Trial Offered?:
Yes

Screenshots and Video

Dashboard

Dashboard

Company Facts

Company Name:
CTV Software
Date Founded:
2017
Company Location:
Australia
Company Website:
www.funeralbuddy.com.au
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
Target Organization Types
Mid Size Business
Small Business
Nonprofit
Supported Languages
English

Funeral Buddy Categories and Features

Funeral Home Software

Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing

Funeral Buddy Customer Reviews

Write a Review
  • Reviewer Name: Peter W.
    Position: Owner / Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Review of Funeral Buddy

    Date: Sep 02 2026
    Summary

    I love how Funeral Buddy allows us to enter each case file data once. Previously I was entering it for Council, Births Deaths & Marriages, accounting software, our previous record system and manually completing forms for the various companies and organisations we deal with. Now we enter it once and Funeral Buddy does the rest.

    Positive

    The ease of entering each client data on one occasion and Funeral Buddy manipulates the data to reproduce all the forms required for the industry.
    The ability to interact with the Registry of Births, Deaths & Marriages definitely makes this a lot easier and the ability to apply for a certificate from their office is only the click of a button.
    Once the invoice draft is prepared it will allow for printing or emailing directly to the customer for faster communication.
    Funeral Buddy then connects with the accounting system and allows for easy reporting to the Australian Tax Office.
    Support is quick and efficient too when needed.

    Negative

    It takes a few case files to get used to where certain things are in the system when data is required to be extracted but once the navigation is learned, it has become easier.

    Read More...
    Official Funeral Buddy Response
    Date: Sep 05 2026
    Thank you, Peter. "Enter it once and Funeral Buddy does the rest" is exactly what we set out to build, so it means a lot coming from someone using it every day. We appreciate you taking the time to write this, and we'll keep working on making the navigation easier to pick up for new users.
  • Reviewer Name: Rebecca S.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Funeral Resource

    Date: Sep 10 2026
    Summary

    There are many features to this software. So many that I still haven't utilized them all to their full capacity.
    Easy to use, does what we need, good support, good overall

    Positive

    Support team are very responsive. Does all you need effectively and efficiently to manage a Funeral Home.

    Negative

    Some sections are not relevant to our state therefore not used by our team

    Read More...
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