Fyusion Reviews

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

Vehicle Acquisition Network (VAN) is a purpose-built vehicle sourcing platform that enables car dealerships to acquire high-margin, fast-turning used vehicles directly from private sellers—bypassing auctions, reducing acquisition costs, and accelerating inventory turn. Today’s automotive market is more competitive than ever. Wholesale prices are climbing, auction fees are rising, and reconditioning delays eat into profitability. VAN solves this by giving dealers the tools and talent they need to target, engage, and acquire for-sale-by-owner (FSBO) vehicles in their local market with speed and efficiency. With VAN, dealers can: Access thousands of local private-party listings in real time Use AI-powered filters to find the most profitable cars Automate personalized outreach and follow-up with sellers Track communications, tasks, and acquisition progress in one unified CRM Eliminate auction fees, transport delays, and wholesale surprises For stores that lack time or staff to do this work in-house, VAN also offers a Managed Buyer program—a turnkey service where VAN’s expert acquisition team works on your behalf to find, contact, and negotiate with private sellers. It’s like hiring a full-time buyer without the overhead. Whether you're a single rooftop looking for more control or a large group scaling a private-party acquisition strategy, VAN adapts to your dealership's workflow and goals. Dealers using VAN regularly see faster turn times, higher front-end grosses, and more predictable inventory pipelines. Trusted by over 250 rooftops across the U.S. and Canada, VAN is how modern dealers compete with Carvana, CarMax, and other direct-to-consumer disruptors—by sourcing smarter, not just spending more.

DealerSpin360 stands out as a cutting-edge automotive merchandising solution, producing high-definition 360° walkarounds of vehicles that allow online shoppers to investigate cars from all perspectives while interacting with engaging hotspots, creating a virtual test drive experience that increases the time consumers spend on vehicle detail pages and boosts lead conversion rates. By highlighting key features with interactive cursor icons, this platform enables buyers to customize their viewing journey and seamlessly shares these walkarounds across dealership sites, major selling platforms, and social media networks, thus broadening the dealership's exposure and reach. Beyond the captivating 360° spins, DealerSpin360 also empowers dealers to add photos and video overlays, enriching the content and building trust with potential buyers. The expert capture and production of these walkarounds are conducted right at the dealership, requiring no additional effort or equipment from the dealers themselves. Additionally, DealerSpin360 comes equipped with robust reporting features that provide insightful data on shopper engagement, tracking views and clicks on various elements, which helps refine marketing strategies. Ultimately, this all-encompassing tool is designed to connect online browsing experiences with in-person visits, fostering a significant increase in sales growth for dealerships, while also offering a unique way for dealers to showcase their inventory effectively.