Top GOGov Alternatives

The Accela Civic Platform acts as a strong backbone for our range of Civic Applications and additional solutions aimed at helping governments improve citizen services while meeting the needs of growing communities. It integrates shared technologies and functionalities within a Software as a Service (SaaS) structure, addressing the varied demands of government agencies, from expansive state entities to smaller local departments. This platform provides agencies with the critical resources required to support business operations for citizens, simplify the permit application workflow, and manage inspections effectively. Moreover, it is designed to be flexible and scalable, allowing for continuous innovation without the necessity of significant new technology expenditures. The platform enables the automation of both simple and complex tasks that span multiple departments and diverse process elements. In addition, our sophisticated workflow engine adeptly assigns responsibilities to users, oversees service level agreements, directs approvals and procedural steps, and guarantees that all activities are carried out seamlessly and punctually. Ultimately, this all-encompassing solution not only boosts agency efficiency but also significantly enhances the overall experience for citizens, fostering a more engaged and responsive community. With its comprehensive capabilities, the platform positions agencies to adapt to future challenges and opportunities effectively.

ClearForms is a comprehensive workflow management platform designed specifically for local government entities. By utilizing ClearForms, you can assist a greater number of constituents more efficiently while enhancing service accessibility and responsiveness. The software allows you to create tailored digital forms for various purposes such as permitting, licensing, service requests, and internal processes, all designed to meet the specific requirements of your community. Our cloud-based tools are intuitive and aim to boost compliance rates while minimizing the time spent on traditional paper forms and email communications. Formerly recognized as CityGrows, ClearForms continues to innovate in the realm of local government services. With our platform, local governments can streamline their operations and better meet the needs of their citizens.

MazikCity operates as an all-encompassing platform for community development, enabling processes such as permitting, business licensing, code enforcement, and maintenance management. With seamless integration into Microsoft Dynamics 365, it offers a comprehensive perspective on urban operations. By automating and refining multiple workflows, this platform significantly boosts the efficiency of municipal management. As advancements in technology quicken and societal changes unfold, cities encounter new challenges that require innovative approaches. Local government officials are on the lookout for creative strategies to maximize public expenditure, protect sensitive information, and enhance service delivery while promoting stronger connections with their constituents. This transition towards contemporary solutions is vital for meeting the evolving demands of urban communities, ensuring that they remain responsive and resilient in the face of change. Ultimately, embracing these modern tools not only benefits city officials but also enriches the lives of residents.

CityView offers a comprehensive software solution aimed at enhancing community development and managing municipal land effectively. This platform covers a wide array of functionalities, including land use planning, permitting, code enforcement, and licensing, which together create a completely paperless workflow that speeds up permit processing and case management while minimizing redundancy and maximizing efficiency. With its robust suite of tools for development, code enforcement, and regulatory services, CityView improves the entire operation. Notably, its extensive features, which consist of permitting, inspections, reviews, and online payment options for both citizens and contractors, are designed to save time, lower costs, and decrease errors, simultaneously promoting stronger community involvement. By automating and optimizing the processes for permit approval and issuance, CityView effectively removes the reliance on paper during plan reviews, leading to significant time and resource savings for contractors. This forward-thinking approach not only streamlines municipal functions but also significantly enhances the overall experience for both residents and businesses in the community, fostering a more collaborative environment. Additionally, the platform's ability to integrate feedback from users allows for continuous improvement, ensuring that it meets the ever-evolving needs of urban development.

Brightly SmartGov™ streamlines the processes of permitting and licensing through a user-friendly public portal that consolidates permit applications, public notices, and mapping resources. Additionally, it facilitates online payments and provides relevant information all in one accessible location. This browser-based solution empowers organizations to oversee planning, permitting, licensing, inspections, and code enforcement within a unified system. With its automated and mobile-enabled features, it enhances the accessibility of the system for both citizens and businesses. SmartGov, our cloud-based and mobile-optimized software, is designed to bolster revenue while effectively managing licensing, code enforcement, and various other functions. By leveraging this platform, you can seize new development opportunities, foster growth, and ensure a smooth experience for citizens, contractors, and businesses alike. Furthermore, the web-based portal enhances transparency and promotes self-service, ensuring compliance and effective code enforcement in the community. This holistic approach not only improves operational efficiency but also strengthens the relationship between local governments and their constituents.

GovWell serves as a comprehensive tool for municipal and county governments of all sizes, aiming to improve operational efficiency, modernize services for citizens, and enhance transparency within the community. Users can conveniently annotate documents and make updates to their projects directly in their web browsers, thus eliminating the need to switch applications. Ensuring that existing workflows remain intact is a priority, and GovWell can be tailored to accommodate nearly any governmental process. By streamlining repetitive tasks, it allows users to reclaim essential time throughout their day. The platform supports the automation of numerous functions, reduces dependence on paper documentation, and offers accessibility from any device, making tasks such as obtaining permits and licenses, scheduling inspections, and monitoring statuses remarkably simple. Community members will surely appreciate the intuitive designs provided by GovWell. Each component of the platform seamlessly integrates with others, enabling users to begin with a single feature and expand their use as necessary. This method not only accelerates turnaround times but also helps to eliminate redundant paperwork, thereby fostering community growth more effectively. Additionally, the solution simplifies the development process while enhancing staff workflows, ensuring that both case management and inspection tracking contribute to a safe, appealing environment for residents. Ultimately, GovWell equips local governments with the tools needed to operate with greater efficiency and responsiveness, paving the way for improved civic engagement and satisfaction. By adopting such a versatile platform, local administrations can better meet the evolving needs of their constituents.

Municity stands out as the sole Code Enforcement and ePermitting software developed by the International Code Council (ICC), recognized as the premier authority on model codes, standards, and building safety worldwide. Specifically designed to cater to the needs of community development, this cloud-based platform equips users with versatile tools for managing applications, permits, and inspections, whether online or in the field, thereby optimizing unique procedural workflows. With Municity, users can efficiently monitor building, planning, and zoning activities while providing citizens with straightforward access to various processes. This cutting-edge solution not only automates numerous tasks and eliminates the need for paper files but also enhances mobile inspection capabilities, promoting both efficiency and adaptability in an ever-evolving technological landscape. Furthermore, the scalable architecture of Municity adapts to the growth of your community, delivering continuous upgrades and expert support to address changing needs. All essential information is readily available within Municity, ensuring that everything remains accurate and centralized. This means users can access vital data instantly, digitally, and with utmost convenience, making Municity an indispensable tool for modern community management. In addition to its robust features, Municity fosters a seamless connection between local authorities and their citizens, enhancing overall engagement and transparency.

Business practices are undergoing significant transformation. The ability to engage online with citizens, business owners, and contractors has become crucial in today’s world. Explore how citizenserve can support you during this shift. Enjoy seamless, well-structured, and intelligently crafted solutions for managing licensing applications and their renewals. Imagine a scenario where all issues regarding code violations are promptly resolved, along with full mobile access for inspectors on the go. Enable online permit applications, processing, and payments for both citizens and contractors, allowing them to operate from any location. Streamline and enhance the processes related to application submissions, reviews, resubmissions, public notifications, and hearings. Automatically route online inquiries from citizens to the appropriate department or person, ensuring that every request receives the attention it deserves. By implementing these solutions, you can significantly boost efficiency and improve service delivery for your community. This forward-thinking strategy not only saves valuable time but also cultivates a more engaged and responsive atmosphere, ultimately benefiting all stakeholders involved. Take the first step towards transforming your operations today.

CityForce offers a comprehensive platform for managing and scheduling inspections and permits, allowing you to generate customized reports automatically and process payments effortlessly. For field inspections, the INSPECT mobile app enables users to take photos, make notes, and retrieve past inspection records using their smartphones or tablets. The IMPACT web application gathers all inspection data in the cloud, managing everything from zoning and permitting to building inspections and code enforcement effectively. Furthermore, the CONNECT online portal provides an all-in-one solution for fee collection, permit requests, and building inspection tracking, all within an easy-to-navigate web application. This cohesive suite of tools guarantees that all your regulatory requirements are met with efficiency and ease, streamlining your workflow significantly. As a result, you can focus more on your core activities while CityForce takes care of the administrative burdens.

MyGov provides an extensive array of solutions suitable for both small and large agencies, spanning various sectors such as Community Development, Building Services, Public Works, Code Enforcement, and Business Administration. The MyGov Portfolio is crafted with the user experience in mind, enabling effortless integration between its modules and other software systems like Finance, GIS, Codification, Meetings, and Website solutions. MyGov is dedicated to equipping every agency with the essential tools to effectively build, enforce, and manage their communities. Beyond software offerings, we deliver a suite of services that encompasses consulting, system configuration, training, support, along with programming and integration. Our commitment to tailoring both software and services ensures that we address the unique needs of each agency, culminating in a comprehensive and effective solution that empowers them to thrive. Additionally, we prioritize ongoing development and enhancement to adapt to the evolving challenges faced by agencies.

Tackle the challenges of today’s society with our cutting-edge, cloud-based Land Management and Permitting Solutions. MaintStar’s Land Management Systems streamline the interactions between governmental bodies and the public, effectively eliminating barriers that may arise. You can easily automate vital tasks associated with Permitting, Planning & Zoning, Inspections, Licenses, and Code Enforcement. Our system boasts an open architecture, enabling seamless integration with a multitude of other platforms. By utilizing a centralized database, information can be shared effortlessly across various departments, thereby improving communication among agency offices and stakeholders. The synergy between MaintStar’s Land Management Software and its Enterprise Asset Management software creates a holistic solution. With a strong commitment to community safety, our guiding principle is “safety first.” To mitigate the dangers posed by inadequate construction practices, hazardous kitchen configurations, or faulty equipment, municipalities must comply with an extensive range of environmental, building design, and safety standards. By adopting these innovative solutions, cities can promote a safer, more efficient environment that benefits all residents, ultimately leading to improved quality of life for everyone involved. Furthermore, this proactive approach not only safeguards the community but also fosters trust between citizens and their local governments.

TEKConnectGov provides customized software solutions for municipalities, aimed at improving the operational efficiency of city services, which in turn positively impacts local communities. With a diverse selection of modular components, cities can select features that align with their individual requirements. Residents can easily apply for, monitor, and pay for permits using a convenient online platform. Additionally, the software facilitates the handling of notifications and property-related grievances, thereby strengthening the bond between local governments and their citizens. This system highlights the significance of citizen participation as an essential resource for urban development. By adopting robust asset management strategies, municipalities can minimize downtime and cut repair costs significantly. Moreover, city staff members can manage time entries from any location, offering operational flexibility. The online facility reservation system enhances the utilization of city resources, while the complaint management feature allows for effective tracking of nuisance issues connected to particular properties or persons. Our experienced team is dedicated to optimizing workflows, minimizing paperwork, and empowering local officials. In addition, the public-facing portal seamlessly integrates with the existing city website, designed for ease of use, ensuring that applications are simple and accessible. This all-encompassing strategy not only boosts operational efficacy but also cultivates community engagement and transparency, making it easier for residents to connect with their local government. Ultimately, TEKConnectGov is committed to transforming municipal operations for the betterment of all.

Cloudpermit delivers software solutions tailored for community development to various agencies. We specialize in user-friendly online tools for tasks such as building permits, business licenses, planning and zoning, and code enforcement. Based in Reston, Virginia, our SaaS company has been operational for more than a decade, focused on providing accessible and efficient software solutions. Our cloud-based platform enhances the land management processes, benefiting government employees, development communities, and residents alike. By prioritizing usability, we aim to simplify complex regulatory tasks for all stakeholders involved.

Viva Civic delivers an all-encompassing online platform for managing permits and licenses, supporting users from the moment they submit their applications until the permits are officially issued. The platform also incorporates features such as online payment systems and mobile inspection tools. By adopting a fully paperless approach, organizations can eliminate the need for face-to-face interactions, enabling their teams to work seamlessly from remote locations. Renowned as the top software solution for permitting, licensing, inspections, and land management, Viva Civic ensures users have complete online access to vital services. Customers benefit from around-the-clock availability for permits, plan evaluations, approvals, inspections, and service requests, as well as the ease of making payments online. Teams are kept updated on their assignments and obligations through comprehensive dashboards, automated email alerts, and chronological activity logs. With Viva, sharing information becomes simple and accessible for all participants. This efficient methodology not only boosts productivity but also greatly enhances the overall experience for customers, allowing for quicker responses and improved satisfaction. Ultimately, Viva Civic is transforming the landscape of municipal services by making processes more transparent and user-friendly.

The Edmunds Permitting and Enforcement Solution offers an efficient method for effectively managing the regulations of your jurisdiction. Tailored for a wide range of users such as inspectors, contractors, and community members, it includes a digitally connected platform that boosts both operational efficiency and communication. Users can create and oversee any kind of permit, ordinance, or violation without limitations, allowing for customization to meet specific requirements, with the ability to generate documents automatically and attach pertinent files to maintain comprehensive parcel histories. Furthermore, the solution integrates effortlessly with other Edmunds modules, which encompass finance, tax, utility services, online transactions, parcel data, and much more. It also incorporates mapping functions compatible with Google and various GIS tools. The system enables users to efficiently store, schedule, and manage inspector information through a user-friendly interface. In addition, the mobile application and self-service portal enhance convenience by allowing users to schedule and modify inspections from virtually anywhere. This all-encompassing solution not only streamlines operations but also fosters a culture of transparency and accountability in the field of permitting and enforcement, ultimately benefiting the entire community. Moreover, the comprehensive nature of the platform ensures that every stakeholder can participate actively in the regulatory process, enhancing overall civic engagement.

QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.

eSCRIBE stands out as a premier provider of cloud-driven meeting management solutions, allowing its clients to dedicate their efforts to more valuable initiatives that enhance stakeholder services. As a subsidiary of OnBoard, a board management solutions firm located in Indianapolis, Indiana, eSCRIBE has become the preferred option for public sector councils, committees, and boards throughout North America. The platform facilitates the complete meeting lifecycle by offering a robust suite of tools and workflows designed to boost efficiency, increase transparency, and foster engagement. Additionally, eSCRIBE adeptly combines virtual and in-person meeting settings, creating a cohesive experience for organizations that conduct hybrid or remote meetings. This integration not only simplifies the meeting process but also enhances participation and collaboration among all attendees.

Transform your permitting processes to boost efficiency and improve customer experiences by adopting an all-encompassing community development platform designed for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system enables streamlined management of all permitting and licensing facets, eliminating the need for archaic spreadsheets or cumbersome software solutions. With user-friendly drag-and-drop technology, you can easily craft workflows, handle fees, design forms, and coordinate inspections, granting you total control over every phase of the operation. By implementing sophisticated customer service features, applicants can conveniently manage their governmental transactions from home or their workplace, enhancing accessibility. Digitally streamline the routing, approval, and issuance of permits and licenses, achieving efficiencies that can be up to five times quicker than conventional methods. Effectively manage scheduling, access vital information, and perform inspections directly on-site. Furthermore, allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, overseeing overall progress, and enabling seamless online renewals for greater ease. This innovative approach not only simplifies operational procedures but also nurtures a more dynamic and engaging relationship between the community and its governing authorities, ultimately leading to a more satisfied public. By prioritizing modernization, local governments can better serve their constituents and adapt to the evolving demands of community engagement.

Our comprehensive permitting software solution effectively oversees and monitors all facets related to building permits, from plan reviews to inspections. The integrated GIS functionality enables users to swiftly pinpoint all permits associated with a particular address or parcel. It allows for the calculation of complex permit fees, management of bonds, tracking of feedback, monitoring contractor statuses, and conducting inspections with ease. The software suite boasts a powerful inspections management system that promotes quick scheduling and completion of inspections related to building permits. Additionally, it supports the enforcement of inspection orders, applies reinspection fees, sends inspection reports via email, and allows for the customization of checklists. Inspectors gain the advantage of real-time access to vital data while in the field, which significantly boosts their productivity. Furthermore, it offers a platform for developers, contractors, and homeowners to submit their plans and applications for permits electronically. Not only does our software facilitate the electronic markup of submitted plans, but it also simplifies the management of corrections and resubmissions, ensuring a more efficient workflow for everyone involved in the permitting process. By integrating these features, this solution fosters improved communication and operational efficiency in managing permits, ultimately benefiting all stakeholders in the construction ecosystem.

Our innovative online platform designed for permits and inspections is not only user-friendly but also easy to adopt. By leveraging the power of the internet, this system optimizes procedures at the municipal level, improving efficiency and generating added revenue through convenience fees from permit applicants. Users are excited to engage with this platform, as they are willing to pay a small fee in exchange for the significant time and monetary savings it provides, eliminating the need for trips to town hall, reducing fuel costs, and avoiding long waiting times. Our goal is to help you offer an economical service that meets the needs of your community, creating a win-win situation for every party involved. Moreover, the ease of use provided by this platform promotes higher levels of satisfaction among residents, reinforcing a positive relationship between the city and its citizens. In this way, we not only address current demands but also pave the way for future enhancements in public service delivery.

MuniLogic CE is specifically crafted to assist small to medium-sized local governments in revolutionizing their operations, asset management, and service delivery for greater effectiveness, efficiency, and cost-effectiveness. With its adaptable modular framework, MuniLogic CE allows local governments to customize their digital solutions based on their unique requirements and financial considerations, ensuring they can optimize resources and enhance service quality. This versatility makes it an invaluable tool for local authorities seeking to improve their administrative processes and community engagement.

We focus on creating software designed specifically for the public sector, with the goal of improving efficiency, boosting resident satisfaction, and enhancing financial management through our secure and user-friendly solutions. Our web-based applications make processes like licensing, permitting, and code enforcement more accessible and intuitive for users. With FastTrackGov's property management software, all property-related information is easily gathered and available from any location, ensuring that vital data is always within reach. The permitting journey can often be intricate and tedious, even for experienced professionals; however, FastTrackGov's Construction Permitting solution simplifies each phase with automated workflows, making it easier to manage. Furthermore, by consolidating all property and land use information into a detailed database that integrates flawlessly with your Tax Assessor's office, your productivity in planning will see remarkable improvement. To further enhance your permitting workflow, you can utilize Contractor Connect for efficient online management of applications. This amalgamation of tools not only promotes teamwork but also significantly elevates the overall service experience for residents, illustrating our commitment to innovation in public sector software solutions. In this way, we strive to transform how local governments operate and engage with their communities.

CityReporter is an adaptable and mobile-friendly inspection management system tailored to enhance the efficiency and effectiveness of inspections for government entities. Deployed across numerous cities in North America, it provides a modular structure, enabling users to select and pay for only the necessary features they need. The system covers a wide range of inspection modules, including those for permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway evaluations, and workplace safety assessments. Furthermore, it boasts a work orders module and CityReplicator, which allows for offline content storage, enhancing user flexibility and accessibility. This wide-ranging functionality makes CityReporter an indispensable tool for municipalities aiming to refine their inspection workflows. Ultimately, its design supports a more streamlined approach to managing various inspection tasks and improves overall service delivery in local governance.

Clariti offers exceptional software for permitting and licensing that is trusted by government entities at state and local levels across North America, significantly improving the efficiency and speed of their processes and approvals. By streamlining and automating operations, organizations can lower expenses, meet application criteria, comply with regulations, and achieve remarkable results that enhance overall performance. Furthermore, this cutting-edge solution allows users to prioritize strategic projects, freeing them from the burden of routine administrative duties, ultimately fostering a more productive work environment. Embracing such technology positions organizations to adapt more readily to changing needs and challenges.

Paragon’s MuniciPAL serves as a comprehensive financial management solution that streamlines the operations of local governments. With its modular and integrated architecture, this system operates on a unified relational database at the account posting level, which helps eliminate redundant data entry and greatly enhances accuracy. As a result, organizations witness improved workflows, better decision-making, and increased productivity. Esteemed for its adaptability, reliability, and customizability, Paragon's MuniciPAL is distinctly different from other systems that have been merely modified to fit local government needs; it was intentionally designed for this sector by experts in the field. Our powerful accounting and tax billing modules cater to a diverse array of local government computing necessities. Additionally, MuniciPAL is carefully designed to comply with Governmental Accounting, Auditing, and Financial Reporting (GAAFR) standards and is consistently updated to maintain adherence to state and local regulations. This dedication to excellence and flexibility renders MuniciPAL an indispensable resource for local government bodies, ensuring they can effectively manage their financial responsibilities while navigating the complexities of governance. Moreover, its user-friendly interface allows government officials to operate more efficiently, ultimately leading to better service delivery for the communities they serve.

3Di Engage provides an intuitive, no-code solution designed to automate a range of business operations across various industries, including public safety, environmental health, compliance, permitting, tenant protections, and community services. This platform empowers organizations to streamline their processes and increase efficiency through readily available products and quick deployment tools. By leveraging 3Di Engage, businesses can enhance their workflows, improve stakeholder interactions, and achieve greater operational effectiveness. Additionally, 3Di Systems supports this platform with tailored services that eliminate barriers, clarify processes, and enrich engagement, ultimately benefiting communities and improving overall quality of life. With user-friendly mobile apps and accessible web portals, both personnel and community members enjoy enhanced access that prioritizes simplicity, efficiency, and security. Moreover, the cloud-based SaaS platform offers exceptional reliability, robust security measures, and advanced technical capabilities, ensuring peak performance. This all-encompassing model enables organizations to swiftly adjust to evolving demands while maintaining high-quality service standards, thereby fostering an environment of continuous improvement. Ultimately, this approach not only streamlines operations but also enhances the overall experience for both users and stakeholders alike.

PermitTrax provides an all-encompassing software solution designed to track permits and optimize the permitting workflow, ultimately improving services for today's citizens. Although Bitco Software holds the second position in the market and is frequently eclipsed by competitors claiming dominance, it distinguishes itself with distinctive offerings customized for permitting, licensing, code enforcement, and diverse tracking needs—all available at an impressive value. The PermitTrax platform is user-friendly, accessible as a web-based service, and can be utilized in a SaaS (Software as a Service) format or as an On-Premise installation. At Bitco Software, we take great pride in our forward-thinking methods! Our PermitTrax suite is a cohesive package featuring specialized tools designed for municipal agencies tasked with managing permits, licenses, projects, code enforcement activities, and other essential functions, offered as a complete application with no extra module costs. Our dedication to cost-effectiveness and usability guarantees that municipal agencies can function smoothly without any surprise fees, ensuring their operations remain efficient and transparent. By prioritizing these values, we empower agencies to focus on their core responsibilities without the burden of unnecessary expenses.

A flexible approach for a holistic resolution. A significant challenge that local governments face today is the difficulty in retrieving information across multiple departments. The CORe360 system is specifically engineered to unify MSI’s current modules, thereby improving visibility across various sectors. With its advanced architecture, CORe360 ensures that data, statuses, and financial transactions are readily available to all departments, allowing teams to function both efficiently and effectively. This innovative solution enables multiple departments to simultaneously access information, which speeds up revenue collection while minimizing time and effort. By offering municipalities a thorough overview of transactions related to residents, properties, and vehicles, CORe360 equips them with the essential tools to better serve their communities. Its blend of intuitive design and robust performance stands out in the marketplace. With a straightforward query, municipalities can swiftly retrieve data on outstanding parking fees, local ordinance violations, and building code breaches, optimizing operations for enhanced service delivery. In doing so, this all-encompassing solution not only boosts efficiency but also significantly enhances transparency and responsiveness to the needs of constituents. Furthermore, it fosters a collaborative atmosphere among departments, paving the way for more coordinated efforts in addressing community challenges.

ePropertyPlus provides a cloud-based solution tailored for the management of real estate portfolios, operating as a "software-as-a-service" platform. This innovative tool allows users to oversee a range of properties and their categories throughout the entire lifecycle of real estate assets. Key features include customizable dashboards, an instant marketing website, online application forms, document templates, and automated document creation. Furthermore, it offers functionalities for tracking field services, a built-in API, a mobile application that works on both iOS and Android, GIS mapping, and flexible workflows and automation processes. By utilizing these workflows and notifications, organizations can greatly enhance real-time collaboration and optimize communication. The automation of critical business operations not only reduces the time needed for managing property data but also improves the overall response times with essential stakeholders. With ePropertyPlus, organizations are empowered to adopt a more effective and structured strategy for property management, ultimately leading to better decision-making and increased productivity. This comprehensive platform stands out as a vital tool for any organization looking to elevate their real estate management practices.

Obtaining a building permit has become remarkably straightforward. In the past, our company struggled with various costly permit software that made the process cumbersome and lengthy. However, PermitWorks has effectively addressed this challenge. Its user-friendly interface not only enhances efficiency but also adds an element of enjoyment to the process. Additionally, it offers a plethora of valuable features at a price that is easy on the budget, making it an excellent choice for our needs. With PermitWorks, we can now issue permits faster than ever before, streamlining our workflow significantly.

Web platforms and civic engagement tools are essential for fostering a more cohesive community. It is crucial to engage with citizens in their preferred communication styles to establish trust and reliability as a source of information. CivicPlus Municipal Websites® consolidates all necessary resources to effectively inform and empower your community in one convenient location while also offering pricing options that fit various budgets. By eliminating the hassle of disjointed systems and unreliable data, you can optimize your workflows efficiently. Maintaining connectivity with your citizens is simplified through a mobile-friendly website and effective outreach tools. Additionally, each department has the autonomy to update their content, facilitating timely communication with both staff and community members. Understanding the challenges of keeping citizens actively involved, it is important to explore what CivicPlus Municipal Websites can offer beyond mere visual appeal. Their comprehensive content management system provides a wide range of features catering to all sectors of government, ensuring effective governance and community interaction. This integrated approach not only enhances communication but also fosters a more engaged and informed citizenry.

The Municipal Geographic Management System acts as a comprehensive tool for planning, permitting, and licensing, which greatly boosts productivity, efficiency, and the ability to respond to community requirements. Property owners can easily submit their permit applications through an online platform, allowing your team to receive and manage these requests immediately, thus simplifying the review and inspection procedures. Tasks that once took several weeks can now be completed with just a few clicks of a button. Various municipal departments, including community development, building, planning and zoning, code enforcement, and engineering, will find this permitting and code enforcement solution exceptionally beneficial. By focusing on the parcel rather than on separate departments, we remove the need for individual modules or software, making it easy for you to handle all outstanding applications, restrictions, conditions, or violations with minimal effort. Additionally, this integrated approach encourages enhanced collaboration among departments, ultimately leading to improved service delivery for residents and a more harmonious community. As a result, the overall effectiveness of municipal operations is significantly increased, paving the way for a more organized and responsive local government.

Establish cases that utilize template-based inspection and notification methods. FundView Code Enforcement provides a thorough case management solution that encompasses inspections, notifications, and administrative tasks. This web-based code enforcement platform efficiently handles every aspect of case management. Users have the ability to develop personalized violation categories that incorporate their own inspection and notification templates. Additionally, cases can be established with procedures driven by these templates. The system features integrated document processing for generating letters and notifications. All land-related FundView solutions have the capability to share property and contact master data. Furthermore, to enhance the case history, users can attach images and notes for better record-keeping. This allows for a more comprehensive understanding of each case's progress and details.

Verint®'s Case Management Professional™ is a cloud-based platform designed to support Citizen Engagement and Contact Center as a Service (CCaaS) applications. In terms of Citizen Engagement, the platform streamlines customer and citizen interactions across both assisted and self-service channels, facilitating engagement with a wide array of city and local government services while promoting self-service opportunities to the fullest extent. It empowers users to significantly shift service delivery to self-service options in the most frequently utilized services, thereby improving the likelihood that service requests are fulfilled promptly. When it comes to CCaaS, Verint®'s Case Management Professional™ enhances the functionality of CCaaS desktops through intelligent scripting, allowing agents to efficiently log requests and resolve account issues from a unified desktop interface. Furthermore, the logged requests can be effectively monitored and managed in accordance with established service level agreements (SLAs), ensuring a consistent and high-quality service experience. This application ultimately aids customers in boosting their First Contact Resolution (FCR) rates, which is vital for customer satisfaction and operational efficiency.

A software solution designed specifically for managing constituents in alignment with your mission. This powerful cloud-based platform empowers you to build meaningful relationships with those you serve. CivicTrack streamlines case management like never before, allowing you to connect constituents with vital services, provide timely updates, and oversee all communications related to a case from a unified dashboard. With CivicTrack, you can centralize all contact information and interaction history in a single, easily accessible online repository, ensuring that each constituent has a thorough profile. The platform also supports seamless case tracking, email communication, and file storage, keeping a detailed record of all actions and correspondence in one convenient space. Thinking of transitioning from Excel or another service? We offer implementation assistance to ensure a seamless and secure migration of your data into CivicTrack. While the platform is designed to be intuitive right from the beginning, we also provide free training for all users, along with ongoing support. Each user benefits from permission-based access and a high degree of customization to meet their unique needs. Moreover, our dedicated customer service team is always on hand to help with any inquiries or issues you might face while utilizing the software. With CivicTrack, managing your constituents becomes not only easier but also more effective, fostering deeper connections in your community.

Our platform is a vital tool for community members seeking to oversee their utility expenses, understand waste collection timelines, access city services, and stay updated on local events. With Simplicity Analytics, you can obtain meaningful data on how residents interact with your communications, including metrics like open rates, engagement with notifications, and subscriber numbers. This allows for the streamlined collection, organization, and assignment of suggestions for improvement to the relevant team members. The recommendations are delivered straight to your secure inbox, maintaining privacy throughout the process. Moreover, you can solicit input from the community through easy-to-use polls and surveys, enabling you to quickly assess pressing concerns and issues that resonate most with your residents. This holistic strategy significantly enhances communication and fosters a deeper connection within the community, ultimately leading to a more engaged and informed populace. By empowering residents to voice their thoughts, you create an environment conducive to collaborative problem-solving.

Revize provides Citizen Engagement Web Applications designed to enable residents to actively participate in local governance and boost their community engagement! Our distinct methodology in government design is driven by a diverse team of experts working together to transform innovative concepts into reality. Remarkably, Revize was at the forefront of adopting responsive web design within the governmental landscape. Central to our operations is effective communication; we initiate the process with meetings to understand client requirements and establish clear expectations, paving the way for a seamless project experience devoid of surprises. Collaboratively, we develop an intuitive navigation framework that prioritizes essential features for easy access from the homepage. To ensure that the website genuinely reflects your municipality, we believe it is crucial to gather in-depth insights about your community. We invest considerable time in comprehensive research, examining your city’s demographics, commercial districts, downtown highlights, parks, and other significant attractions, leaving no stone unturned. This diligent process not only cultivates a sense of ownership among community members but also reinforces the connection between residents and their leaders, fostering a collaborative spirit. Ultimately, our goal is to create a platform that not only informs but also inspires participation and pride in the community.

Intranet Quorum (IQ) is recognized as the leading platform for communication and process management within the public sector. It is employed by 65% of the U.S. Congress, 50% of the country’s governors, and a wide array of federal, state, and local agencies across the nation. Leidos Digital Solutions, Inc. has established itself as a pioneer in citizen services technology over the past thirty years and values its esteemed reputation. Our dedication to innovation, persistent investment in advanced technologies, and a steadfast commitment to outstanding customer service have reinforced our status as a reliable ally for both elected officials and governmental bodies throughout the country. With a client base exceeding 100, including various federal, state, and local agencies, Leidos DSI proudly supports public sector functions from Hawaii to Maine, covering all regions in between. As we continue to progress, our commitment to providing innovative solutions, underpinned by our vast experience and dependability, remains unwavering. Our collaborations with government agencies illustrate our deep understanding of their specific requirements and our resolve to fulfill them efficiently, ensuring we adapt to the evolving landscape of public service.

The Elsinore Valley Municipal Water District has implemented Infor CloudSuite Financials to improve its essential financial operations. Previously, the district faced challenges with its outdated on-premises general ledger system, which lacked the capabilities necessary for informed decision-making. Utilizing the intuitive interface, streamlined workflows, and sophisticated analytics offered by CloudSuite Financials, EVMWD has achieved significant improvements in financial and resource management. This change allows the district to effectively oversee critical functions such as project cost accounting and grant management, which are vital due to the frequent influx of large grants. Furthermore, the transition to a cloud-based system has introduced mobile capabilities that enhance community engagement through features like planning and permitting, licensing, case management, and a specialized citizen portal. This upgrade not only represents a significant technological investment but also positions the district to better adapt to future challenges. Ultimately, the shift to Infor CloudSuite Financials is expected to greatly enhance the quality of service provided to the community.

OpenCities provides local governments, large or small, with the ability to offer efficient digital interactions for their constituents. Its cutting-edge and intuitive website tools improve governmental services from the moment a site is launched and continue to do so over time. By enhancing accessibility to government information, OpenCities creates a seamless user experience that connects residents to essential resources. This platform allows individuals to access crucial information and services without needing to navigate the complexities of governmental structures or terminology. A dedicated search engine designed specifically for government-related inquiries simplifies the process of finding relevant information, making it easy for users to locate what they need. Additionally, OpenCities supports organization-wide content creation through a low-code/no-code platform, providing diverse design options, templates, and tools for flexibility in presentation. The subscription model, which is population-based and requires minimal setup for websites, further empowers local governments to significantly improve their digital customer experiences. This evolution not only boosts community engagement but also increases overall satisfaction with local services, fostering a more connected and informed citizenry. Ultimately, OpenCities positions local governments to better serve their communities in the digital age.

Each CivicLive website is built on our intuitive CivicLive content management system, specifically tailored to address the distinct needs of governmental agencies and organizations. Designed from the outset, our CMS is focused on serving a variety of government bodies effectively. CivicLive websites work in partnership with you to deliver outstanding, modern digital services to the public sector. With features that prioritize accessibility and a range of content modules embedded in the system, our CMS guarantees an excellent user experience for every visitor. You will value how our platform enhances meaningful two-way interaction between your governmental organization and the community it serves. Our training programs are aimed at equipping your staff with the skills required to manage the unique digital experiences of each citizen effectively. By implementing our government website CMS, you enable your team to improve citizen engagement, ultimately leading to a more interconnected community. This strategy not only elevates service delivery but also fortifies the bond between government and its constituents, creating a stronger civic environment for all. In fostering this relationship, you can also gain valuable insights into the needs and preferences of the community, thereby continuously improving the services provided.

Many local authorities choose AccessE11 as their go-to software solution to enhance communication with residents and streamline service delivery. This platform efficiently facilitates interactions between citizens and their local governments. With over a decade of experience collaborating with municipalities, AccessE11 provides powerful tools for handling service requests and nurturing citizen relationships, seamlessly turning public inquiries into actionable data. It includes a suite of intuitive web portals and a detailed workflow engine, making communication between municipal teams and the communities they serve much more straightforward. Dedicated to partnering with a diverse range of small to medium-sized municipalities, AccessE11 utilizes its vast expertise and industry best practices to enhance service request management and elevate citizen involvement, ultimately leading to an improved standard of service. By continuously evolving its features and capabilities, AccessE11 ensures that local governments can effectively meet the needs of their communities.

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

When challenges emerge in a community, residents expect quick resolutions to those problems. With iMSEnforce, citizens are given the power to report issues, allowing them to take an active part in resolving violations as they happen. For Code Enforcement officers, our platform enables immediate documentation of violations right at the location of the incident. Instead of having to wait until they return to the office to file reports, iMSEnforce allows them to conduct all necessary reporting while still on-site. Officers have the convenience of accessing their task lists and daily schedules, enabling them to plan effective routes for their inspections. By leveraging cutting-edge mobile technology, they can initiate cases directly in the field and attach relevant photos and notes, whether they are on the go or back at their desks. This streamlined approach not only improves efficiency but also cultivates a cooperative dynamic between community members and enforcement agencies, ultimately leading to a more engaged and responsive neighborhood. The empowerment of residents to contribute actively enhances accountability and transparency within local governance.

Comcate provides cutting-edge software solutions and services aimed at speeding up the introduction of new projects, updating outdated processes, and evaluating performance metrics, all while improving the experience for citizens and staff alike. For successful implementation, it is critical to have not only robust software but also a skilled partner who can effortlessly integrate new technologies into your team's daily workflow. Whether you are exploring technology for the first time or moving away from legacy systems, Comcate stands ready to support you. Explore how Comcate's software enhances the management of Code Enforcement by facilitating a case's journey from initial documentation to investigations, inspections, and final reporting. Moreover, their animal control software enables you to create a meaningful difference by reuniting lost pets with their owners, educating the public, and assisting animals in need, all while optimizing your resource utilization. By adopting this all-encompassing strategy, you are equipped to tackle a variety of challenges and elevate the overall quality of life in your community. This dual focus on operational efficiency and community engagement makes Comcate an invaluable ally in navigating modern challenges.

Users have the ability to customize their homepage according to their interests, enabling swift access to the topics and features they deem most significant. It is crucial to develop content and an organized structure that serves a wide array of user groups, including residents, tourists, newcomers, parents, seniors, and others. This approach fosters inclusivity, ensuring that every audience receives uniform access to information and experience. Our applications also cater to a multilingual audience, addressing the diverse needs of the community effectively. The mobile application is tailored to reflect your municipality's branding while being optimized for mobile use, incorporating elements such as logos, color schemes, and coats of arms. We are committed to providing regular updates to the mobile app at no additional cost, ensuring it adapts to the evolving needs of your community. The app will be readily available on both smartphones and tablets across Apple and Android platforms. In addition, it integrates smoothly with your website, showcasing the latest news and events, while automatically sourcing content from your Facebook feeds to keep users well-informed. This all-encompassing strategy guarantees that citizens remain actively engaged and connected with their local government, fostering a sense of community involvement. By prioritizing user experience and connectivity, we aim to strengthen the relationship between residents and their municipality.

The duration for obtaining permits has reached unprecedented lengths, but we are ready to support you; explore the advantages of empowering local permitting specialists with exceptional software. Our innovative solution provides a detailed perspective of the permitting process, allowing for the monitoring of review times and ensuring that no deadlines are missed. Whether you’re initiating a mixed-use development in a fresh location or constructing a single-family home in your community, we equip you with the perfect tools to facilitate your project. Work closely with your entire team to submit applications that receive approval on the first attempt. With a single click, your application is dispatched directly to city reviewers, saving you from the hassle of dealing with government websites and minimizing clerical errors. Our platform acts as a centralized hub for all your projects, keeping you updated on any changes in review status and converting comment letters into practical insights. Pulley, a San Francisco-based startup, is committed to streamlining the permit process with its tailored software and has garnered $4.4 million in funding to further this goal. By harnessing the power of technology, we strive to transform the management of permits, enhancing efficiency for all stakeholders involved. This approach not only simplifies the process but also fosters a collaborative environment among all parties, ensuring a smoother path to project completion.

PSD CityWide Permits serves as a centralized platform for storing all relevant information associated with building permits, encompassing digital blueprints, payment information, applicant details, and specifics about the property itself. Inspectors benefit from personalized task lists, allowing them to monitor violation histories, access important property documents, and review outcomes from previous inspections. Users can efficiently gather data regarding property ownership, including addresses, roll numbers, assessed values, PIN numbers, zoning classifications, square footage, and current land use. They also have the ability to oversee various permit-related fees, such as development charges and refundable costs. The system enhances user experience by enabling the search for existing properties and applicants, whether they are property owners, builders, contractors, or designers, while providing crucial information about the project's status, application date, permit category, anticipated timeline for permit issuance, construction type, and a comparison of intended versus current use. Additionally, users can swiftly access essential financial data concerning permit fees and development charges, thereby improving the overall efficiency of the permitting process. By consolidating all these functionalities, this platform significantly enhances the management of building permits. Ultimately, this leads to a more streamlined and organized workflow within the permitting landscape.

Government Cloud Plus is designed to meet the stringent security needs of a variety of U.S. entities, which encompass federal, state, and local agencies, along with government contractors and federally funded research and development centers (FFRDCs), enabling these organizations to focus on their core missions. By offering intuitive business applications tailored for federal, state, and local agencies, as well as the aerospace and defense industries, it not only increases customer satisfaction but also enhances employee productivity. The program features thorough security monitoring and remediation practices that align with FedRAMP and DoD requirements, including yearly assessments by third-party evaluators (3PAO) to guarantee the implementation of effective security controls. Moreover, users benefit from access to a dedicated U.S. citizen support team that provides timely and knowledgeable assistance for any inquiries related to usage, technical issues, or coding problems. This unwavering dedication to both security and support empowers organizations to carry out their missions with greater efficiency and effectiveness. Ultimately, Government Cloud Plus serves as a vital resource for public sector entities striving to navigate their unique challenges while maintaining a strong security posture.

GovPilot is a cutting-edge, cloud-based solution for government management that revolutionizes traditional practices. By enabling governments to move away from paper-based processes and adopt digital automation, it significantly boosts productivity and efficiency. This platform also addresses issues of fragmentation by unifying various departments and consolidating all information into a single system. Moreover, it offers customization options to cater to the specific requirements of any governmental entity, department, or individual user, ensuring that it meets diverse needs effectively. Ultimately, GovPilot represents a significant advancement in the way governments operate and serve their communities.