What is Giift LBMS?
Create robust and scalable customer loyalty programs with a comprehensive infrastructure that manages everything from program development and customer onboarding to a seamless omnichannel interface that enhances customer engagement and satisfaction. Your dedicated customers can choose from over 10 million redemption options, spanning travel reservations, gift cards, merchandise, unique experiences, charitable donations, and much more. By opting for on-premise deployments, you ensure control over your loyalty system while safeguarding your data's integrity and security. The multi-language support feature enables the design of a global loyalty program, allowing you to reach a wide audience through a single platform. Coupled with a conversational AI interface and established service level agreements, you can receive prompt and effective assistance throughout the entire process. Additionally, deploying loyalty programs across various channels ensures a cohesive experience for customers and provides valuable cross-channel insights that can drive future strategies. This approach not only enhances customer satisfaction but also fosters long-term loyalty and engagement.
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Giift LBMS Categories and Features
Employee Recognition Software
Customer Loyalty Software
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Giift LBMS Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Unclear FX rates & hidden fees
Date: Apr 17 2023SummaryWe have been using this product for nearly 4 years until we realized we were being unfairly charged for incoming wire transfers and they were hiding this from us since they converted everything to INR/points so it wasn't clear.
PositiveLots of brands, instant access and friendly service. Their web UI has improved greatly in their new product Plum vs their previous products.
NegativeThey hide the fact your funds are being converted to INR currency, and you are charged bank fees from their bank along with FX fees of 1.5% or higher when exchanging from your prepaid balance. API documentation isn't very clear.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Plum - The one stop shop
Date: Jun 11 2020SummaryAmazing, it's been a good experience using this platform to handle my R&R requirements. I can sense the motivation boost it has provided in my team.
Positive1. It offers a variety of ways to express recognition towards an employee or peer.
2. Different types of Rewards, coupons, Tokens etc are present.
3. Easily RedeemableNegativeNothing.
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Quite happy with it.
Suggest it to all.Official Giift LBMS Response
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