What is Loyalife?

Loyalife by Xoxoday is a powerful, end-to-end loyalty management platform designed to help organizations build, launch, and manage scalable omnichannel loyalty programs tailored to diverse industry needs. With a rewards marketplace boasting over 10 million redemption options spanning flights, hotels, gift cards, experiences, and more, Loyalife supports businesses in 175+ countries with multi-currency and multilingual capabilities. The platform offers a sophisticated rule engine to create dynamic loyalty programs with flexible point-earning models including fixed, percentage-based, and tiered incentives. Enhanced communication tools enable businesses to segment audiences and deliver personalized messages across SMS, email, in-app notifications, and social channels, alongside gamification and referral program features that increase customer engagement. Loyalife integrates smoothly with CRMs, transaction systems, and payment gateways, ensuring seamless omnichannel experiences. Comprehensive member management, reporting, and analytics provide real-time insights to optimize program effectiveness and ROI. Fraud prevention and intelligent anomaly detection help protect loyalty programs from abuse and maintain trust. Security and compliance are central, with stringent measures governing data privacy and protection across all operations. Trusted by major banks, fintech companies, and enterprises worldwide, Loyalife drives customer retention, revenue growth, and brand loyalty. This platform empowers businesses to deliver meaningful, personalized loyalty experiences at scale while maintaining full control over program configurations and deployments.

Pricing

Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Loyalife provides an API

Screenshots and Video

Loyalife Screenshot 1

Company Facts

Company Name:
Xoxoday
Date Founded:
2012
Company Location:
United States
Company Website:
loyalife.xoxoday.com
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Product Details

Deployment
SaaS
iPhone
iPad
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Loyalife Categories and Features

Employee Recognition Software

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

More Loyalife Categories

Loyalife Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Founder & CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unclear FX rates & hidden fees

    Date: Apr 17 2023
    Summary

    We have been using this product for nearly 4 years until we realized we were being unfairly charged for incoming wire transfers and they were hiding this from us since they converted everything to INR/points so it wasn't clear.

    Positive

    Lots of brands, instant access and friendly service. Their web UI has improved greatly in their new product Plum vs their previous products.

    Negative

    They hide the fact your funds are being converted to INR currency, and you are charged bank fees from their bank along with FX fees of 1.5% or higher when exchanging from your prepaid balance. API documentation isn't very clear.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CFO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Plum - The one stop shop

    Date: Jun 11 2020
    Summary

    Amazing, it's been a good experience using this platform to handle my R&R requirements. I can sense the motivation boost it has provided in my team.

    Positive

    1. It offers a variety of ways to express recognition towards an employee or peer.
    2. Different types of Rewards, coupons, Tokens etc are present.
    3. Easily Redeemable

    Negative

    Nothing.

    Quite happy with it.

    Suggest it to all.

    Read More...
    1 user found this review useful.
    Official Loyalife Response
    Date: Oct 19 2021
    Hi, Thank you for taking the time to review Xoxoday Plum on SourceForge. We deeply value your association with us. All the best :)
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