What is Gist?

The essential tools required for running a thriving online business are available in one place. This user-friendly software encompasses chatbots, email marketing, and marketing automation, making it a comprehensive solution. With Gist’s integrated platform, there’s no need to juggle various subscriptions, streamlining your operations significantly. Your team can focus on understanding customer needs without the hassle of switching between different tools. Features like chatbots, forms, and automated scheduling empower you to qualify more leads efficiently and boost your sales. You can develop complete email marketing campaigns that not only drive traffic but also enhance visitor conversion rates, foster customer retention, and elevate overall conversions. Real-time customer support is facilitated through an automated, collaborative inbox and self-service options, ensuring immediate assistance. By consolidating over eight tools, you can maintain all your products, customer information, email subscribers, and vital data seamlessly in one location, ultimately simplifying your workflow and enhancing productivity. Embracing this platform can lead to significant improvements in your online business operations.

Pricing

Price Starts At:
$33.99 per month
Price Overview:
Free version includes up to 1000 contacts and 1 seat
Free Version:
Free Version available.

Integrations

Screenshots and Video

Gist Screenshot 1

Company Facts

Company Name:
Gist
Date Founded:
2018
Company Location:
India
Company Website:
getgist.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Gist Categories and Features

Scheduling Software

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Forms Automation Software

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

More Gist Categories

Gist Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Sales and Marketing Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A reliable platform for Sales, Marketing and Support teams

    Date: Nov 09 2022
    Summary

    I loved how Gist enables marketing, sales and customer support in one dashboard. Its knowledge-based support feature helps to reduce manual support and saves lots of time. Overall, I suggest Gist if you want a product that can handle all your sales and marketing and support in one place for small businesses.

    Positive

    I liked being able to send automated emails to users at the scheduled time. Sales, marketing and support team stay and collaborate in one place. Enables live chat support for external customers. Its customization helps to build catchy campaigns. The UI/UX design is minimalistic.

    Negative

    The number of personalization options is very less. No activity-based email personalization support.

    Read More...
  • Reviewer Name: Vitaliy M.
    Position: Marketer
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Wow! All in one killer!

    Date: May 21 2021
    Summary

    Great app, very affordable, no ecommerce features. NO TUTORIALS =( Please fix it and it will be killer app.

    Positive

    Love the user interface and how the app offers so much chat, email, bots, automation, all in one suite!

    Negative

    No ecommerce features. No features that Gorgias app has made for ecommerce =(

    Read More...
  • Reviewer Name: Makayla B.
    Position: Social Media Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for Managing Multiple Email Accounts

    Date: Apr 23 2020
    Summary

    I would say this is an essential program for effectively managing email accounts and campaigns in a timely matter.

    Positive

    The most convenient way to manage multiple email accounts all in one place. Coupled with the mobile app it is very helpful in getting quick responses back to customers.

    Negative

    It can be difficult to navigate. I would prefer it be easier to toggle between different email accounts.

    Read More...
  • Reviewer Name: Chet N.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome product and lots of improvements.

    Date: Apr 21 2020
    Summary

    Overall it's a great way to bring all your customer support and communication into one platform for your team.

    Positive

    I use this all the time. Mostly for live chat on our site and very basic email functionality. Great founder and team.

    Negative

    It's a little confusing to use at first but it's awesome tool

    Read More...
  • Reviewer Name: Brandon P.
    Position: Marketing Coordinator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy and works

    Date: Apr 28 2020
    Summary

    It's a good way to have all your marketing communications in one. Can segment contacts and send drip emails.

    Positive

    Very very easy to use from a team level for support. also has the ability to set up an email support to bring in as new chats.

    Negative

    At first the interface is a little different to use.

    Read More...
  • Reviewer Name: Kunal R.
    Position: Manager
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Complete intuitive marketing tool

    Updated: Jul 11 2020
    Summary

    Gist is a handy tool to start an email marketing campaign. It offers an excellent email campaign with customized templates. It's a very intuitive and overall best email marketing tool.

    Positive

    It offers a complete package of email marketing features. It also gives you complete analytical support about your campaign. Many free customize email templates for every business.

    Negative

    It worked great for me. Never had any issue. No cons.

    Read More...
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