What is GoStudent?
Every student has distinct characteristics, which is why we create a personalized learning plan designed specifically for each individual, offering critical organization. Our premium tutoring services are accessible at your convenience, regardless of time or location. Among the features we provide are a digital whiteboard, screen sharing capabilities, and session recording options. We keep you informed about your child's development, ensuring that there is never any doubt regarding the tutoring journey. From scheduling lessons to handling payments, our platform guarantees a seamless experience. Appointments can be set for any time that accommodates both the student and tutor, and rescheduling is a hassle-free process that can be completed with just a few simple clicks. We also prioritize the swift identification of suitable substitutes whenever necessary. Each tutor goes through a comprehensive admission and training procedure to ensure the highest quality of service. All widely-used payment methods are accepted, simplifying transactions for you. Your sensitive information and data are safeguarded with the utmost care. Discover a transformative approach to tutoring that stands out from the rest. Furthermore, our dedication to progress means we are perpetually innovating to further improve your experience, as we believe that education should adapt and grow with the needs of our students.
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GoStudent Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
TERIIBLE SERVICE
Date: Feb 25 2022SummaryTERRIBLE! Never experienced such frustrating service!
PositiveOne out of my 2 tutors are good - thats it. Nothing more to say about this company that's good.
The rest is all bad.NegativeThe admin is absolutely SHOCKING. I had 1 tutor who was rude to my son & its taken over 5 months and no replacement. You cant get hold of anyone - EVER. They take your money and thats it. The website is crap. There's no contact details. No one responds on the WhatsApp group.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Nightmare
Date: Nov 29 2022SummaryTerrible. Absolute waste of money and time. A headache. A night mare. Frustrating and annoying. Wished I had never bothered. I could have used the money on another company and my daughters maths could have improved. Instead we are a few hundred quid down and at exactly the same level as maths as we were before I even discovered this company.
PositiveOne of the tutors was lovely and I don’t blame her for quitting. That’s it and I have to use 100 characters but I have nothing more positive to say.
NegativeReally helpful and eager to sign you up. Once you pay that’s it. No more friendly advisors. Teachers don’t turn up. They still charge you. You will have zero lessons and you can’t get a hold of someone but you can guarantee they’ll still take your money.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Unprofessional, just there for the money
Date: Feb 11 2022SummaryI live in the UK and will relocate to Italy with my 10 year old son who has special needs. I asked GoStudent if they were able to cater for him, especially provide a friendlier more relaxed approach. We had two initial tutors that were very structured and grammar based. So basically he took nothing from the first couple of months, although of course I was paying upfront. He then had a third tutor with which he started off well, but suddenly introduced grammar based lessons, and at his lack of reaction she became frustrated with him. She commented repeatedly to him how he would not be able to fit in an Italian school and how he would struggle. This has had a very negative impact on my son.
The tutor in question also carried out lessons with her baby beside her, which meant it was a constant distraction, as she had to sometimes turn off the camera to tend to her child.
GoStudent are refusing to look at any other solution other than "we'll find someone else", with my son now being completely shut down to the idea of online tutoring.
Awful, unprofessional service. Just there for the money.PositiveHome-based lessons, easy access to platform, there are no other pros to mention.
NegativeUnprofessional tutors, they don't take into consideration the child's needs, little progress made, just there for the money.
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