What is Goodays?
Our customer experience management platform, adopted by over 150 organizations worldwide, offers a cutting-edge approach to boosting customer satisfaction and loyalty, elevating overall performance, and achieving growth objectives.
By implementing a comprehensive 360° listening strategy, you can evaluate customer experiences at every touchpoint, whether in your physical retail locations, on your online platforms, or during interactions with your support team. Furthermore, you can refine your metrics by expanding your data collection techniques, and by increasing the volume of feedback through our tailored conversion-oriented surveys. This all-encompassing strategy guarantees that you extract meaningful insights from each and every customer engagement, paving the way for continuous improvement and stronger relationships.
Pricing
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
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Screenshots and Video
Company Facts
Company Name:
Goodays
Date Founded:
2012
Company Location:
France
Company Website:
goodays.co
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Goodays Categories and Features
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management