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What is Google Chat?

Google Chat is a sophisticated and secure communication tool tailored for team interactions. It promotes effortless communication among team members by incorporating features like direct messaging and group chat rooms, which together create a cohesive environment that boosts collaboration and productivity. At present, only Google Workspace users can access this newest version, ensuring that professionals can fully leverage its functionalities for their work. This exclusivity highlights its design intention for a work-focused audience.

Pricing

Free Version:
Free Version available.

Screenshots and Video

Google Chat Screenshot 1

Company Facts

Company Name:
Google
Date Founded:
1998
Company Location:
United States
Company Website:
chat.google.com

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Google Chat Categories and Features

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
  • Reviewer Name: Kyla L.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My overall review on Google Chat

    Date: Sep 14 2024
    Summary

    With Google Chat I can easily reach out and share files with my family and friends all over the world without no stress or anything I will highly give Google Chat 5 stars

    Positive

    What I appreciate about Google Chat is the way I can easily connect with friends easily with just one click is amazing and Google Chat integrates smoothly with other google services like Gmail, Google Drive, Google Meet, Google Calendar and Docs making it easy to collaborate on documents schedule meetings and share files within chats

    Negative

    What I dislike about Google Chat is their customer service is not responsive.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Product Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best platform for chatting and communication

    Date: Sep 28 2024
    Summary

    My overall experience has been excellent so far with Google Chat. Cross team collaboration is also very simple with Google Chat

    Positive

    One thing that I like very much about Google Chat is the seamless integration it provides with other Google tools. Also, screen sharing is very easy and the entire UI is to my liking which is very important.

    Negative

    I don't have any major problem or dislike about Google Chat so far

    Read More...
  • Reviewer Name: Carlos M.
    Position: Marketing Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Recommended platform to have a correct communication with your work team, stable and reliable.

    Date: Aug 06 2022
    Summary

    The experience that Google chat has provided me has been superior to many other platforms that I have used previously that have helped me to have a live chat service with my work team, the general platform of Google chat is quite comfortable, its design is quite simple and has a white background for all its sections, which helps make the platform much easier to use and the tablet for all types of users, the general interest is one of the most positive things about the platform. Google chat is a totally stable platform, it is being used in this company and our work sector every day, and it has never given me any kind of failure, the application always works completely normally and with full access to all its sections. I can access all the previously created spaces of my company, interact with all my employees and colleagues within my work sector, and I can also share files and documents directly with all the members of a communication channel. Easy to use, I recommend it for any type of company, it is totally free software, which has low consumption when used with mobile data, you can also use it with Wi-Fi and save that consumption.

    Positive

    Google Chat will help connect all work teams within an area where they can interact and communicate with each other, communication within my marketing sector has become quite essential, since we have to share ideas to enhance advertising campaigns , with the help of this Google Chat I have been able to communicate with my work team, share ideas and solutions and manage ourselves. The main advantages generated by this platform are that you can send and receive all kinds of messages in a matter of seconds, there is no type of delay when sending or receiving them, this system also provides you with a read confirmation function, the which will notify you when a message has been read correctly and how many people have read it, within a section you will be able to see with that attitude that people have seen that message, it is an essential platform to communicate, help your work team keep interacting every day. Below I will break down the most important and positive features of this software.

    * You will have access to different communication groups, this platform allows you to create several communication channels, and you can assign several participants for each of them, however, in the main panel you will be able to see all the right channels in which you are integrated, you can speak in each one of them when you most want, that allows you to communicate with different chat channels simultaneously.

    * Send images, attachments or Videos within the chat channels, this helps to make the communication much more interactive and complete, sharing information through the chat channels is totally possible through Google Chat, since it has this function integrated and available For all users, you can send as many Files as you want without any limits.

    * Within Google chat you can also integrate it with the Google planning system, in this way all the plannings that you add to your work team will be reflected within the communication channel of that work team, this function is quite important due to that when the date of any of the events or programming you have made approaches, these will appear in the Chat channel, so that everyone can attend with full responsibility.

    * Google chat works normally using mobile data or Wi-Fi, when you use mobile data the fact that it consumes very little balance of your data does not speak to you, this means that you can use this platform normally without worrying about the consumption that this has within your telephone line, you will be able to send and receive all kinds of messages without generating a very high cost within your telephone line, it is important to highlight that if you try to download a file, there will be much more consumption.

    Negative

    Google chat is the platform that acts to have a correct communication within your work team, this platform has never given me any kind of problems and I have no complaints about it, everything within the platform has left me completely satisfied, its quite comfortable interface and at no time have I had any error when sending or receiving a message with my work team. The platform for computers has worked wonderfully, the version for my mobile device has also worked wonderfully, I have it installed on my iOS device and at no time has it given any type of failure, I always receive notifications from my work team within the conversations, I have received documents and files immediately within the chat channels, without any type of problem, I hope that this experience continues to be like this without any type of failure.

    Read More...
  • Reviewer Name: Angelica B.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent way to socialize and chat between work groups.

    Date: Jun 01 2022
    Summary

    Our general experience has been totally good, all our employees have been able to communicate with each other, share ideas, share files or share specific images, one of the things that impressed me most about this platform is that there is no limit to what messages that can be sent in a minute, large amounts of messages can be sent, and there is no anti-spam system. That there is no system that regulates the messages that is so beneficial for us, since it helps our employees to discuss, share ideas without feeling limited in any way. During my experiences, I also loved that this application does not really have a considerable weight on our devices, we have installed it on all the devices of our company in order to communicate at all times, and the weight it has had has been totally minimal, it does not interrupt the overall storage of the device. Also, this app works perfectly in the background, you can continue to receive messages at any time and at any time no matter what app you are using.

    Positive

    Google Chat is really incredible and functional for all types of companies that seek to expand the communication of the various areas of the same, its general functionality is to communicate with people through SMS and RCS messaging, in this way the participants of a group Chat will be able to communicate through instant messaging on your phone and also through online messaging with Google Chat. One of the main functions that I love about this platform is that you can see when someone is writing, this function is very important when communicating with a group of people, since this way you can know who is actively participating in the Chat, you can also know who is about to respond to a message that has been previously sent. Another of the functions that I love about this platform is that they have read receipts, when you send a message within a chat group you can know exactly who has seen the message, this is a very beneficial function since you can know that people do not have entered the Chat at that time. Another thing that I like is that with this application you can create private groups and choose who the participants will be, when you implement this platform in a company, everyone will be able to view the chat groups that have been previously created, however to access these groups each person will have to be integrated into that group. This function is quite useful since it prevents any employee from another area from accessing the private chat group of another sector. In a few words, I love the privacy that this application allows me to generate, I can create private and public chat groups, all my employees can actively talk and know who is participating in a chat room, it is a very useful platform and its management in general it is quite simple.

    Negative

    To be honest, I have no complaints about this chat service, the only thing it has brought to our company is constant profits. Actually, this platform has not provided us with any type of failure since it has been working in this company, we are very happy to be using it since with it we have been able to communicate on a large scale and all our employees have been able to interact consecutively. In addition, when we needed help from Google support, when we had various doubts during the adaptation of this platform, the Google team was always there to assist them and solve each of the doubts, the Google team was one of the things most perfect we had during our experience, they were totally attentive and answer our questions in a couple of minutes. Generally speaking, I don't have any negative factors to mention about this platform, its overall performance is perfect, and the real-time chat feature is also perfect.

    Read More...
  • Reviewer Name: Carlos M.
    Position: Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great utility to improve communication scale within your company.

    Date: Sep 23 2022
    Summary

    Google Chat has been a very important platform for the locality of our company, since it arrived at our business branch it has achieved that communication has expanded on a large scale, in addition, this platform has been very easy to use, adapt to it It has been very simple, we perfectly understand how we should create each of the communication channels to divide our company, currently, we have several channels to divide each of the employees, we have a communication channel dedicated to the sales sector, to the marketing sector and the other sectors that characterize our company. The experience of October with that platform has allowed me to obtain broad communication for the entire company, I admit that the experience we had was quite good, despite the fact that there are things that need to be optimized within the platform. I believe that it is a platform that is very worthwhile, I recommend it for any company, whether large or small, since its usefulness is fantastic and it will allow you to communicate from anywhere in the world using your mobile phone.

    Positive

    Google Chat is a very functional platform for any type of company, it will help you develop a much broader communication with your work team, in addition, it will help you manage the large number of communication groups of your entire company. One of the first things that I liked about this platform is the effectiveness and speed with which messages can be sent and received, in addition, you can send messages either with Wi-Fi or with mobile data, all messages received in real time for ensure that they can be viewed by each of the participants in a communication channel. Another thing that I like about this platform is that for each message you can see how many people have read it, or by how many people the message has been received. This works relatively importantly since it helps you know exactly how many people have received the message. message you sent me recently. Finally, I also loved the ease with which you can transfer files from your computer or your mobile device from the Communication Chat with your colleagues you can upload any type of file and share it with them, also to see how many people have accessed or downloaded that file, it is important to note that this platform also has integration with cloud services, so if you need to transfer a file that is stored in a cloud, you can enable this integration and extract that file to use it within the communication channel.

    Negative

    Google Chat is a very beneficial platform for any company, many of the features that this platform provided were really positive and help me maintain totally healthy communication within various sectors of the company, however, it is also important to mention some negative things that this platform has, as they were: You cannot modify the general interface of the communication channel, in addition, you cannot modify the general design of the application, So if you are looking to modify or customize the design of your messaging tray, that will be impossible. Another of the negative things that this platform has is that today it only sends notifications when it has been mentioned in a message, otherwise you will not receive notifications when they have sent a new message in a specific Chat channel. Many of the negative things about this platform is that you cannot send audio messages, so if you need to share a specific audio with your colleagues, you will have to do it through another method.

    Read More...
  • Reviewer Name: Chauncey P.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very complete experience in communication with different work teams.

    Date: Dec 13 2022
    Summary

    Google Chat is a very important platform for us, I am very grateful for the great result and the front page experience for this platform, because it has allowed us to enhance the generalized communication of my entire company, in addition, previously it was a little more difficult to communicate with the different work teams in my company, however, with the help of this platform I am now incorporated into each communication channel of my company, and I can communicate with each of the employees when necessary. I loved it in general mainly because all the messages are sent and received immediately, without any delay, also, I love the way in which this platform was able to provide me with constant and stable communication, at no time did I have any kind of drop in communication with my work team, in addition, you can always share all kinds of image files with my work team, although it is very necessary that improvements be implemented to extend the limit weight of file and image transfers. Communication in Google Chat is currently quite good, I recommend it for any company so that they can optimize the communication process between any work team.

    Positive

    Google Chat is a very essential platform when it comes to strengthening the communication of any company. I really liked the way in which this platform allows me to know the advanced workshop of each of the messages that I send in each Kat channel, in this way This way I can know who has read my message, who has received my message correctly and who has not yet received the message I sent, this system to view the details of each message helps me a lot to know the receptivity of each message. The second feature that I liked about Google Chat is that it allows me to send voice notes in each Chat channel, this is very important since it facilitates communication between all the participants of each Chat channel, in addition, it allows you to send any number of Voice Notes without any type of limit, just like normal messages. The third feature that I liked about Google Chat is that it allows me to create unlimited chat channels, in this way I can integrate each participant of each work team that exists in my company, as there are many work teams, I can create an individual channel for each team. I also liked the file transfer that exists within this platform, since within each Chat channel I can transfer images or share a file as my work team.

    Negative

    Despite the fact that this platform has a file transfer signal since it is quite fast to upload files and share them with your work team in each Chat channel, this function should be much more optimistic, since currently it only supports a limited weight for each file being transferred, plus there are also limits on the number of files or images you can share simultaneously. The goat transfer is very positive since all the image files are transferred quickly, however, it is very necessary to extend the limit of the weight of each file that is being shared, to achieve file sharing with much more weight. Another of the negative things about this platform that it is currently possible to make a video call with all the participants of a Chat channel, it is currently possible to send and receive messages within the previously created channels, it would be excellent to be able to make a video call with everyone participants with the press of a button, however, this function is not currently available so that I can notify you that I have to use other third-party software. The last negative thing that this platform has is in relation to the general design, it is not possible to change the design that Google Chat uses within the application for mobile devices, this is a disadvantage since I would love to be able to modify the interface to my liking.

    Read More...
  • Reviewer Name: Ylia A.
    Position: Project Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The general communication in the company has greatly improved, in all sectors it has maintained communication.

    Date: Aug 25 2022
    Summary

    This platform has been key to bringing together and favoring the collaborative work of the three employees, as manager of the project sector my main objective is to communicate directly with my work colleagues, to share ideas and solutions, it has been key to communicate with them, I can exchange all kinds of ideas and send messages when necessary, communication within companies has been stable thanks to this incredible platform . My experience with Google Chat has been positive mainly because it has been a very accessible system, just by using my mobile device you can send various messages within my Chat channel, as well as this platform allows me to communicate with a specific person, if I need to. communicate with the head of the company or with a specific fight, it is only necessary to use this platform and locate the corresponding contract. This thanked me for the usefulness that this platform has represented, I have adapted to it quickly and I have felt like with all the communication functionalities that it has provided me during all this time, the communication of my company in general has been favored.

    Positive

    Google Chat offers a much higher expectation to all users, offering advanced tools to send and receive messages in a matter of seconds, the ability of this platform to process various messages helps work teams communicate much more easily , Google Chat is a very effective platform, its use and quite simple and allows you to create work groups so you can communicate within the platform, as well as allows you to create a direct message to a specific person. The things I like the most about this platform are:

    1.- Google Chat has an excellent notification and alert system for all users, this system sends you an alert when you have been mentioned in a Chat channel, it also sends you alerts when you have received a new message from your work team , the drawstring within this platform works wonderfully, it runs at the exact moment and it notifies you on your mobile device when you have received a message or have been mentioned.

    2.- It has an excellent file and document sharing system, within each Chat channel that you have previously created, you can share all types of files, all files are uploaded immediately and will remain stored in the Google cloud, This means that you will be able to share a lot of files with your work colleagues without worrying or without having any type of limit, in addition, you will be able to access your files from any device, since they are stored in the cloud.

    3.- Google Chat has a fairly easy-to-use interface, both the application for mobile devices and the web version work wonderfully, the interface is quite comfortable to use and helps improve user comfort. The interface is very easy to use, it has a white background and all the sections are very easy to access.

    4.- Google Chat has a system for deleting conversations after 24 hours, you have to activate this function previously if you need it, Delete all the conversations that have taken place in a period of 24 hours in order not to saturate the space storage in the cloud that you have in your account, deleting all the conversations can be positive or negative, if you are one of the people who prefer to keep those conversations saved, you must deactivate that option. Also, I love how it was that it gives me full access to all kinds of emoticons, I can send different types of emoticons to my colleagues and make the conversations more interactive.

    Negative

    One of the main features that I do not like about this platform is that it is not possible to send voice notes, Google Chat allows you to start video calls within a work group, when you have a conversation group with your work team you can start a video call between all the participants, but it is not possible to send voice notes within the Chat channels, this greatly limits the usefulness and experience that some users may have, currently the only way to send messages is by writing a text. Another of the negative characteristics of this platform is that it does not have an integration synchronization with the Google Drive cloud system, so if you try to share a file or document that has been stored in your Google Drive cloud, you will have various problems. and you will have to do it manually, you will have to download the file that is in love in the cloud and upload it to the Google Chat platform, since there is no type of integration that makes it easy for you to transfer this file within your Google Chat channel. Regarding the functionalities that I currently obtain, I admit that it has never presented any type of failure, I have always been able to send and receive all kinds of messages, I can also send documents and files without limit, I have never presented any type of failure with Google Chat.

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  • Reviewer Name: Jimmy E.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A communication platform that optimizes employee interaction.

    Date: Dec 04 2022
    Summary

    Google Chat has been a system that has provided extensive communication for my work team. I am very happy to be using the platform of my real estate company, since it has helped me to personalize the communication that I have with each of the employees located in the different sectors of my company, thanks to this platform I have been able to modify the communication channel of each of the company's sectors, I have been able to assign a specific communication channel for the marketing, finance and sales sector. I am very happy with all the results that this platform has given me. When I started using it, I got really fast results. From the first week of use, I was able to fully maintain the Chat channels for my company, and I also understood perfectly how I should use all the functions to get the most out of this communication platform. I love being able to mention people in the communication channel, also, I love being able to manage the number of members that a Chat channel has, this helps us to expel or integrate new people. In addition, I also love the notification system, which is capable of notifying me when I have been mentioned in a Chat channel. However, it is very necessary that this platform optimizes the system for transferring attachments or images, since currently it is not It is possible to transfer or share through this Chat window several files or images.

    Positive

    Google Chat is an application that has allowed communication to be enhanced within my work sector. One of the first things I like about this platform is the great ease and speed with which messages are sent and received within each communication channel, this helps to be able to have an interaction and to be able to speak with any of the members in a fluid way. Another of the things that I like about this platform is that it is fully accessible both on mobile devices and on the computer, to be able to use it on the computer you have to use a web version, and it is important to highlight that this web version works wonderfully, you can answer all kinds of messages, access any communication channel, add a new participant to a channel and many more things, in addition, the version for mobile devices also works wonderfully, it is an application that takes up very little space on the mobile device , but which provides great effectiveness when communicating with your work team. Another thing that I like about this platform is that it has a message delivery function and it also has a function to see how many people have viewed a message that you have sent, these functions are very important since they help you to know how many participants have received the message successfully and it also helps you to know how many people have seen that message at a specific time. I really loved the comfortable experience I got on this platform, I loved being able to send and receive messages with my work team, I loved being able to add new participants to a communication channel, in the way of adding me completely to communicate with the work team.

    Negative

    One of the main negative things that this form photo has is the limit it has when it comes to transferring attachments or images within the communication channels, currently there is a fairly short limit when it comes to transferring attachments, which causes that you can't freely transfer files or images within each communication channel, it really recommends to transfer files or images by other mechanisms, as the limit within each communication channel is very small. The second negative thing that this platform has is regarding the customization of each communication window, currently it is not possible to change the design of any Chat, which sometimes causes users to feel uncomfortable, since they cannot modify the general design of the communication window to your liking, I believe that this platform should provide us with more customization options, so that we modify the general design of the platform, and modify the chat window. The third negative thing that this platform has is that there is no way to automatically delete a Chat database, currently the only way to delete the content that there is about messages in a communication channel is to do it manually, it would be excellent if this platform I had a system to clean up these Chat windows, Since sometimes we store some Chat history that is many days old, and it would be great to be able to delete that information by sending temporary messages, I hope this function has been implemented as soon as possible to that we have a much cleaner communication tray without old messages.

    Read More...
  • Reviewer Name: Joseph T.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very accessible service to communicate with any work team.

    Updated: Oct 27 2022
    Summary

    Google Chat is a service that has left me quite agreed, mainly because I consider that this platform has a lot of potential for any company, since it helps to strengthen communication between various sectors of the company, in addition, it allows, as a type of work, to send and receive messages in a matter of milliseconds, without any delay. I consider that this platform has provided me with quite a good prey, I have quickly adapted to it, using all the sections it offers was quite simple, which allows you to date quickly. All the services offered by Google Chat have behaved wonderfully, however, I consider that there are several things to improve within this platform, it is very necessary that the system simply modify it at intervals of the platform, and allow the user's comfort to be seen benefited. Google Chat I want an incredible future, this platform has a lot of potential to work in the future, I consider continuing to use it in our real estate company for much longer, since it is very necessary that our company all the sales agents and those in charge of dealing with the customers, are communicated with each other, to resolve all kinds of doubts and inconveniences in a simple way.

    Positive

    Google Chat is a very beneficial platform for any company, the way in which this platform works helps you to communicate directly with any of your employees, in addition, it also allows you to meet with your work team and start a fairly constant conversation, I believe that this platform is one of the best options to consider when you are looking for a service that helps you optimize the communication of your company's work teams. Next, I will mention the positive things that this platform has.

    1.- One of the main positive things about this platform is its ability to send and receive messages so quickly, this platform works in real time, so messages are received immediately, every time. that you send a message to someone or within a work group, all the participants will receive that message immediately, since the platform has fairly fast connectivity with the cloud, capable of processing all the messages in a matter of milliseconds. This feature of the platform helps make messaging within it much more feasible for any company, since it greatly favors constant communication and the sending and receiving of messages in real time.

    2.- Another of the positive things that this platform has is that there is no type of limit when it comes to adding participants to each Chat channel. That means that the platform will provide you with a communication service in which you can create various communication channels and integrate various participants and no type of limit, this feature is quite beneficial, since if you have a fairly large work team, which contains many participants, you can easily enter all those participants within this communication channel , since there is no type of limit on participants within each Chat channel. It is important to note that there is no limit to the number of channels you can create within the platform, so you can belong to more than 10 chat channels and communicate in each of them without any problem.

    3.- The third thing that I love about this platform is the way in which I can send and receive all kinds of files, as well as I can send and receive images or documents within each communication channel. Chat Channels can be created within this platform not only serve to communicate by text, but can also send various audio notes to make it easier to communicate with your work team, send a voice note within this platform and quite simple, just by leaving the send button pressed, a voice note will automatically be recorded, you just have to release that button to send it correctly, similar to the way you send voice notes in WhatsApp. It is important to highlight that the transfer or sending of all types of files, images or documents within each communication channel is quite fast, you can send all types of images that you want, the images are quickly processed within the platform and they will send to your work group without any type of limit.

    4.- The fourth thing that I love about this platform is the free version available to all users. It is important to highlight that this free version helps any company to communicate freely without having to pay anything. However, if you The main objective is to communicate with your work team and have each of the messages that have been sent within each Chat channel stored, you will have to pay a monthly subscription, to obtain storage space in the cloud and that is thus stored in all messages sent within each communication channel. In our company we use a paid version of this platform, to obtain unlimited storage for each of our messages, we consider that having this messaging database of each of the employees helps a lot to maintain the integrity of our work team .

    5.- The fifth thing that I loved about this platform is the great accessibility it has, since it works on all types of devices, you can install it on my mobile device regardless of whether it has an iOS or Android operating system, in addition, it can also use it within the web version or download the desktop version, which works for both MacOs and Windows operating systems. It is very important for me to have such a good sensitivity, since it is imprinted on me we use various devices that have different operating systems, with the help of this platform we can download that application and communicate freely no matter what device we are using.

    Negative

    Google Chat is a very functional service, the way in which this platform allows you to communicate helps make it beneficial for any company and improves employee interaction. However, in this experience we have also obtained various negative factors about this platform. Next, I will mention the negative things about Google Chat.

    1.- One of the main negative things that this platform has is when sending a video within the Chat channels, I have tried on several occasions to send several Videos within each communication channel and I have not had any success, since on the platform does not support video formats, causing you to not be able to send Videos within any Chat channel. In these channels, various images can be sent, as well as specific documents or files can be shared, however, it is very necessary that simply a system to be able to send Videos within each work team communication Chat channel, this would help. to share videos with our work team in a much simpler and more direct way.

    2.- Another of the negative things that this platform has is that it is not possible to modify the general interface, it would be incredible to be able to modify the interface or the background that each of the Chat channels used within a company has , as well as it would be amazing to modify it and you are going to go to the platform, so that any user can organize or choose the design they want for their company communication inbox. It is very necessary that the system simply modify the general Interpol of Google Chat, since I consider that it is a platform that has an appointment, with quite basic colors that do not help the user's comfort.

    3.- Currently it is not possible to delete any type of message that is sent within the communication channels, obviously you can delete a message just for yourself, however, messages sent erroneously by a work team cannot be deleted, so that none can view it after it has been deleted correctly. It is very necessary that this function is simply to be able to eliminate unwanted messages, messages that for some reason have been sent by mistake.

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  • Reviewer Name: Maria G.
    Position: Software Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A service that provides stable communication for any colleague and allows you to connect work teams.

    Date: Jul 18 2022
    Summary

    As I mentioned previously, I feel like using this platform within my company, since it has helped me expand communication and has allowed us to communicate with the different sectors of the company. All my colleagues are currently using this communication service, we can share ideas, have all kinds of discussions, communicate in real time and send any type of image or file, there are only a few things that have to be used like the ones I mentioned previously, to make this software much more optimal for all people. It is impressive how effective it is in providing stable communication.

    Positive

    The main feature that I like about this software is that I can see when someone is writing within a Team Communication Chat, this is quite important because I can see who is interacting with us and who is writing a message at a time. specific. I also loved the real-time operation of this communication platform, receiving and sending messages is instantaneous, so you will be able to access all the messages sent by your co-worker without having to wait at all for any time, all Messages are processed immediately. Also, I loved the way in which I can see who has viewed the messages that I have previously sent, this platform has a function to be able to see the display of the message, in this way I can know who has seen the message that I have sent and what time have you seen it, it's really impressive. I love the way I feel using this platform, it's quite comfortable, I have it installed on my mobile device and I can communicate with my work team from anywhere.

    Negative

    This platform does not have any type of video communication system, currently, the communication system it offers is only through Chat, it would be incredible to be able to communicate with my work team through a live video transmission, this would help communication be much more benefited. The upload of files or images to share through a communication chat should be used, currently the files that are sent through this means take a long time to upload, which delayed the sending of the image or file a little.

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  • Reviewer Name: Harold M.
    Position: Sales Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Without any limitation to talk from the various chats.

    Date: Mar 17 2022
    Summary

    Google Chat is a fairly complete software but it still needs some things to be optimized. In our company we have been using it for approximately 1 year, and the results have been satisfactory, we have been able to communicate with all our colleagues within the company through normal messaging or RCS messaging in Google Chat. We are very grateful for the results that it has allowed us to achieve, since we have been able to create different chat channels for some work teams, this helps everyone to be organized in work teams and not be interrupted in their work days.

    Additionally, Google Chat has helped us stay as collaborative as possible, as we've been sharing important content through chat channels without any limitations.

    Positive

    Google Chat is a fairly complete communication service that helps keep all kinds of people or work entities in touch. In our company, we have implemented Google Chat in all structures and work sectors, in order to obtain direct communication with all the participants of the various sectors. I really like that Google Chat allows me to send images and videos in high quality, it's not like other communication services that limit the weight of the file a little to make it easy to send but at the same time lower the quality, Google Chat maintains the same quality and compresses the file a bit before it is sent from a chat channel. I also like that I can know exactly which people have read the messages sent in a chat channel, when I send a message I can know who has received it and who has read it, this is important because it helps me know who has received the message. information correctly. I love the design of Google Chat, despite being a fairly basic design and with normal colors, this helps make the comfort even greater.

    Negative

    One of the main things I don't like about Google Chat is that it is a service that requires you to have an excellent internet connection so that all kinds of files or images can be sent. If I try to send a video through this chat and the internet connection goes down, the sending is cancelled, and I think that the video should continue to upload when the internet connection returns, not that it is cancelled. In addition, I also do not like that Google Chat has errors when recording voice notes, when I have tried to record voice notes, the recording is cut off and does not send correctly, which has forced me to record voice notes from my device and send them manually.

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  • Reviewer Name: Ana G.
    Position: Sales Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Number one platform to communicate openly with your work team.

    Date: Aug 28 2022
    Summary

    My experience with Google Chat has been really good, despite the things I mentioned previously about not being able to make video calls and that the interface is quite basic, I consider that the functions it has given me and the tools it has given me They have been useful in developing communication with my entire work team. We have a fairly large work team within our sales sector, this platform has been key to communicating with my entire work team, sharing ideas and solutions, sending and receiving messages in real time without any problem. In addition, this totally free platform, its use in general in our company is totally free, we do not have to pay additional fees. We are happy with the communication excellence that we have had thanks to this platform, we can communicate through direct messaging with a specific contact but we can also communicate in a group, communication has really improved throughout my company thanks to this platform.

    Positive

    Google Chat is a very good service when it comes to communicating with your work team, it is a fairly complete platform that offers advanced tools to communicate openly, during my experience I do not tell you those positive things such as:

    - Google Chat has a tool to send emoticons Within each message, you can send all the emoticons you want without any limitations; This helps make communication more interactive and fun with your work team.

    - Google Chat and it also has an excellent multimedia messaging service, and you cannot send all kinds of images and videos in a matter of minutes, all Videos are uploaded immediately and can be sent to your work team in a fluid way, images are also shared in original quality.

    - Google Chat has an excellent application for mobile devices, which allows you to send messages within any work team from your cell phone, you can join several work teams and communicate with each of them from the phone.

    - The notification system works great, it sends you notifications when it has been mentioned within a Chat channel, it also sends you notifications when a new attachment has been sent within a channel in which you are integrated.

    Negative

    Google Chat provided a significantly good experience within my company, however, I also noticed several negative things about this platform, such as:

    - The general interface of Google Chat can be a bit basic for some people, it is an interface that cannot be modified, the design that it has cannot be modified by users, there is no way to customize the interface to the user's taste, this is a real negative point that can cause discomfort for some users.

    - You cannot make video calls or calls within the Chat channels, within Google Chat you can only send attachments and instant messages, you cannot make a video call with your team.

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  • Reviewer Name: Max S.
    Position: Contact Center Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Love using this Chat with my team

    Date: Feb 25 2021
    Summary

    I love using google chat to stay in contact with my team as well as being able to connect with external parties as well.

    Positive

    If you are a google house you have to use google chat! Help your teams stay in touch and be more productive. Faster responses than going through email.

    Negative

    The only con with this is if you are a Microsoft house then you wont like g chat because you have teams. I use both

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I use it every day!

    Date: Jun 27 2021
    Summary

    Overall, I think the tool is extremely useful, and would highly recommend to any team looking to improve communication.

    Positive

    This is great for internal communications between individuals and teams. And I love that you have the option to have it sit inside your email browser or open in a chrome extension.

    Negative

    It can be challenging to find I formation in previous conversations. You can have it automatically save the history, but if I’m trying to find a link that my colleague sent me a couple months ago, then I’d just have to scroll and scroll and scroll to try and find it.

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  • Reviewer Name: Hassan J.
    Position: Product Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Chat Anywhere

    Date: Feb 14 2021
    Summary

    It is great for all kinds of text chatting and works wonderfully. It is globally available and supports all languages making it the best choice for international chatting.

    Positive

    Easy to access, you do not need any additional ID. Just log in with your Gmail.
    Seamless and user-friendly interface. You can chat with emojis and text in any language.

    Negative

    This app is quite good for the primary type of chatting and works fine amazingly. It is relatively easy to use.

    Read More...
  • Reviewer Name: Pradeep K.
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Platform for connecting people

    Date: Dec 08 2020
    Summary

    Overall experience is average. It is an easy way to talk to our clients/colleagues in the office. It is also trustworthy application.

    Positive

    Pros are as follows:
    - A platform which provides seamless face-to-face communication and chats.
    - Excellent video quality and easy document sharing.
    - Allow for multiple users to join a video conference.

    Negative

    Cons are as follows:
    - It won't work well if you had a bad Internet connection.
    - Video/voice call recording feature is absent.
    - The mobile app doesn't always give the same experience as the desktop version.

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  • Reviewer Name: A Verified Reviewer
    Position: Strategic Account Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Google Chat is Old but Gold

    Date: Nov 25 2020
    Summary

    Overall, i would like to thank the vendor since they have managed to ease internal communications both internally and externally.

    Positive

    I like that Google Chat gives me the ability to communicate with colleagues, friends and relatives via live chats in real-time.

    Negative

    I have been using Google Chat for over three years now and I have never encountered issues.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Sales
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Insight for Google Chat

    Date: Nov 07 2020
    Summary

    My expertise with Google Chat has been great and I use it to communicate via video and audio calls.

    Positive

    It eases task management since teams are able to collaborate on the communication channels created on Google Chat.

    Negative

    It is an outdated software with weak web conferencing platform.

    Read More...
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