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What is Google Voice?

Stay organized, focused, and connected with a phone solution that is intuitive and suits organizations of all sizes. With Voice, handling work-related calls becomes a simple task. You can effortlessly make and receive calls from any device using a specific work number, regardless of your whereabouts. Start improving your communication practices now. Voice is flexible, enabling you to customize it to fit your daily responsibilities smoothly. The processes for number assignment, porting, and billing are simplified through the easy-to-use G Suite Admin console. Leveraging Google's advanced AI technology, spam calls are filtered out, voicemails are automatically transcribed, and you have the ability to personalize your PBX settings. Furthermore, integrations with Hangouts Meet and Calendar ensure that your attention remains on what truly matters. Voice can be quickly implemented on a global scale, minimizing the necessity for administrative tasks. Focus on your key priorities while effortlessly maintaining connectivity through desk phones, smartphones, and web applications, thus enhancing your work efficiency. Embrace this innovative solution to transform how your organization communicates and collaborates.

Pricing

Price Overview:
Pricing based on minutes used
Free Version:
Free Version available.

Screenshots and Video

Company Facts

Company Name:
Google
Date Founded:
1998
Company Location:
United States
Company Website:
cloud.google.com/voice/

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Google Voice Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Google Voice Customer Reviews

Write a Review
  • Reviewer Name: Jason M.
    Position: Finance Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for Church Pastors

    Date: Jan 27 2022
    Summary

    Overall this is a great app that our staff use to protect their personal information. We can give out one number and have a few people keep up with the calls.

    Positive

    Great for giving out as a contact number without having to give out your personal number. We use this for our pastor on-call. It also allows multiple people to have the app and keep up with voicemails. Easy to use.

    Negative

    There really aren't many negatives. It does what you expect it to do.

    Read More...
  • Reviewer Name: Ricardo G.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable and easy to use

    Date: Sep 27 2022
    Summary

    I've been using it for a long time. Never failed. Strongly recommend it. Support is not available as everything is with Google but I never needed anyway.

    Positive

    You get a free US phone number, reliable that you can call through an app, receive calls and sms, and also receive sms on email. Perfect.

    Negative

    You can only select US phone numbers. No worldwide phones available.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Principal Consultant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Free Phone Number for Small Business

    Date: Feb 26 2022
    Summary

    Overall this software is everything I was looking for and has performed excellently since December 2018.

    Positive

    This is the only software I’ve found that allows me the ability to have a free phone number for my small business.

    Negative

    Features are somewhat limited, but this is to be expected from a free software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Volunteer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Like putting a moat around your own phone number

    Date: Aug 15 2021
    Summary

    This is a great free service (only costs are for changing your number and international calls) and adds a nice layer of privacy.

    Positive

    Allows me to have a secondary phone number tied to my account (my phone number?) Can have outgoing/incoming calls/messages with good quality.

    Negative

    Sometimes calls won't connect. Costs $10 to change your phone number. Have a hard time receiving calls.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Sales
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent way to screen calls

    Date: Jun 27 2021
    Summary

    Overall, I think Google Voice is fantastic. Super easy to stand up, and very effective at screening calls, and having an external facing phone number that still comes to your cell phone.

    Positive

    I love that Google voice, allows you to get a free phone number in your area code of choice, and when somebody calls in, it requires them to say their name. That way, you can hear who it is before answering it and know if it’s worth picking up of sending to voicemail.

    Negative

    I don’t love that the voicemail portion says “google voice”, but it makes sense from google’s perspective.

    Read More...
  • Reviewer Name: Misty R.
    Position: Software Designer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Google Voice

    Date: May 26 2020
    Summary

    Overall Google Voice is a money saver which we all love to see. They also email you to keep you up to date on calls and messages.

    Positive

    Google Voice is great if you'd like to use your phone to receive calls at another number. They take away the need to have a separate business personal phone.

    Negative

    Sometimes I'm not sure which number I'm getting calls from. It would be nice if maybe this was stressed in the software.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for a second number

    Date: May 16 2020
    Summary

    Overall it's a great option especially if you have a legacy account that includes a free phone number.

    Positive

    Use this for a second number and it's awesome. It forwards and i can use it just as if it was my primary.

    Negative

    It'd be nice if there was a better iOS integration.

    Read More...
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