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What is Grayscale?

Grayscale enhances your recruitment efforts by offering talent acquisition teams an efficient platform designed to ensure a smooth candidate journey, enabling high-volume hiring. Experience quicker sourcing, hiring, and onboarding through features like two-way texting, one-to-one communication, bulk messaging, a centralized hiring hub, automation, and scheduling, all perfectly integrated with your ATS.

With Grayscale as your invaluable partner in the hiring journey, you'll leverage cutting-edge technology and a streamlined methodology to refine your recruitment strategies and maintain a competitive edge in the industry. This proactive approach not only simplifies the hiring process but also improves overall efficiency.

Pricing

Price Overview:
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Integrations

All Grayscale Integrations
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Screenshots and Video

Text in Your ATS

Text in Your ATS

Text in Your ATS Grayscale Dashboard Automate the Busy Work Let Candidates Apply via SMS Shortcodes And a Whole Lot More

Company Facts

Company Name:
Grayscale Labs, Inc
Date Founded:
2017
Company Location:
United States
Company Website:
grayscaleapp.com/
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English

Grayscale Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Recruiting Software

Assessments
CRM
Interaction Tracking
Internal HR
Interview Management
Onboarding
Self Service Portal

Applicant Tracking System

Candidate Management
Collaboration Tools
Interview Management
Interview Scheduling
Onboarding
Workflow Management

Grayscale Customer Reviews

Write a Review
  • Reviewer Name: Jasmine G.
    Position: Recruitment Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set 4 out of 5 stars
    Layout 3 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Team Player!

    5 out of 5 stars Date: Dec 14 2021
    Summary

    I think it absolutely improved my team productivity and added to our headcount. It is a great tool!

    Positive

    Easily helps my team and I quickly connect and follow up with talent. Talent is more apt to respond.

    Negative

    I would love to be able to customize the interface.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Regional Recruiting Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set 4 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 4 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Great addition to my recruiting toolbox!

    4 out of 5 stars Date: Nov 12 2021
    Summary

    Overall, Grayscale has made work easier and more efficient! It has made candidate contact much more streamlined!

    Positive

    Grayscale has been an extremely helpful addition to my recruiting tool box! Love the ease of use, the ability to see all candidate communication directly in my ATS!

    Negative

    Not a con, but it would be nice if different recruiters could show as different numbers when contacting the same candidates.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Recruiting Coordinator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Great tool

    5 out of 5 stars Date: Dec 08 2021
    Summary

    Absolutely love the tool. It's extremely helpful to have on tap every day and at my disposal whenever I need it.

    Positive

    The app is super helpful for managing candidates outside of the computer world. It's extremely helpful and easy to manage.

    Negative

    I don't really have any issues with the current set up. I do wish that the google extension piece didn't cause an invisible spot that covers up the X on the top right of the GH screen. Otherwise, I was thinking as an added feature, if there was a way to get the candidate names and numbers to pull up in the app, that would be helpful.

    Read More...
  • Reviewer Name: Mandy E.
    Position: Senior HR Recruiter
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Best Contact Tool

    5 out of 5 stars Date: Nov 29 2021
    Summary

    It's been the best product in the "new world" with texting and getting a quick response. Most don't answer their phones if it's from a number they don't know but with this product, they can read the text and know who it's from and will answer right away. Time saver!

    Positive

    Love Grayscale! It's the best tool to contact candidates to get a quick response. Would recommend!

    Negative

    I can't really say there is anything I don't like.

    Read More...
  • Reviewer Name: Erin J.
    Position: Recruiter
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Great and easy to use!

    5 out of 5 stars Date: Nov 10 2021
    Summary

    I have used multiple texting systems and Greyscale has been the best! Very simple to set up, use, and make changes.

    Positive

    Easy to use, easy to set up, simple templates, very very few bugs. it's also easy to reach out to multiple people at once which is great in high volume recruiting!

    Negative

    Notifications are difficult to setup, can be difficult to get notifications from other people on your team reaching out to the same candidate.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Recruiter
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set 4 out of 5 stars
    Layout 3 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    Thank you, Grayscale!!

    4 out of 5 stars Updated: Nov 10 2021
    Summary

    Fewer no-shows due to easy interview reminders! People like texts more than emails in our field (ops, drivers, warehouse) so this is a great tool!

    Positive

    - Easy-to-create templates that are now shareable!!
    - Ability to schedule texts (I love this for setting the perfect timing for interview reminders)

    Negative

    - Not connected with phone call system
    - Can't see enough detail in the jobs list when created automations (ex. we have the same job in multiple cities and these are differentiable on GH but not in grayscale)
    - I would like to ability to schedule interview reminders at certain times/number of hours before an interview (rather than "the day before")

    Read More...