Grayscale Reviews

I think it absolutely improved my team productivity and added to our headcount. It is a great tool!

Easily helps my team and I quickly connect and follow up with talent. Talent is more apt to respond.

I would love to be able to customize the interface.

Overall, Grayscale has made work easier and more efficient! It has made candidate contact much more streamlined!

Grayscale has been an extremely helpful addition to my recruiting tool box! Love the ease of use, the ability to see all candidate communication directly in my ATS!

Not a con, but it would be nice if different recruiters could show as different numbers when contacting the same candidates.

Absolutely love the tool. It's extremely helpful to have on tap every day and at my disposal whenever I need it.

The app is super helpful for managing candidates outside of the computer world. It's extremely helpful and easy to manage.

I don't really have any issues with the current set up. I do wish that the google extension piece didn't cause an invisible spot that covers up the X on the top right of the GH screen. Otherwise, I was thinking as an added feature, if there was a way to get the candidate names and numbers to pull up in the app, that would be helpful.

It's been the best product in the "new world" with texting and getting a quick response. Most don't answer their phones if it's from a number they don't know but with this product, they can read the text and know who it's from and will answer right away. Time saver!

Love Grayscale! It's the best tool to contact candidates to get a quick response. Would recommend!

I can't really say there is anything I don't like.

I have used multiple texting systems and Greyscale has been the best! Very simple to set up, use, and make changes.

Easy to use, easy to set up, simple templates, very very few bugs. it's also easy to reach out to multiple people at once which is great in high volume recruiting!

Notifications are difficult to setup, can be difficult to get notifications from other people on your team reaching out to the same candidate.

Fewer no-shows due to easy interview reminders! People like texts more than emails in our field (ops, drivers, warehouse) so this is a great tool!

- Easy-to-create templates that are now shareable!!
- Ability to schedule texts (I love this for setting the perfect timing for interview reminders)

- Not connected with phone call system
- Can't see enough detail in the jobs list when created automations (ex. we have the same job in multiple cities and these are differentiable on GH but not in grayscale)
- I would like to ability to schedule interview reminders at certain times/number of hours before an interview (rather than "the day before")