What is Grubhub?

Collaborating with Grubhub leads to a notable rise in takeout sales for restaurants, often exceeding 20%. Establishments that align with Grubhub may witness their monthly takeout earnings increase to as much as six times the revenue of those that do not enroll in the service. By utilizing Grubhub's marketing tools, restaurants can effectively reach local diners and advertise their offerings. The user-friendly restaurant platform streamlines takeout processes, enabling businesses to provide delivery services through Grubhub’s own drivers or their in-house team. You can broaden your customer base with enticing promotional emails and discounts, while also rewarding your regular patrons with strategic offers. Moreover, Grubhub offers specialized tools that can enhance your restaurant’s online takeout orders, ensuring you unlock your establishment’s full potential. Partnering with Grubhub not only elevates your brand’s visibility but also supports substantial growth within the increasingly competitive food delivery landscape. This partnership can be a game-changer, helping restaurants thrive in an ever-evolving market.

Screenshots and Video

Company Facts

Company Name:
Grubhub
Date Founded:
2004
Company Location:
United States
Company Website:
get.grubhub.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Grubhub Categories and Features

Food Delivery Software

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Grubhub Customer Reviews

Write a Review
  • Reviewer Name: Chet N.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great way to order food

    Date: Apr 22 2020
    Summary

    Overall it's a good program that is able to be customized but also is straight forward where you can't get lost.

    Positive

    Super easy and convenient way to order meals from restaurants and allows online orders delivered to you.

    Negative

    Not much that I don't like about the software program to be honest.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 10,000 - 19,999
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Kinda unethical tbh

    Date: Jul 17 2020
    Summary

    Not a good experience calling a restaurant and asking 'where's my order' only to be told they never got your order in the first place.

    Positive

    So Grubhub is one of the many food ordering services available, and I like that many restaurants that you can't find on other platforms are on here.

    Negative

    Unfortunately, it turns out some of these listed restaurants never signed up for the service, and when unsuspecting customers call via the listed number, Grubhub takes a slice of the payment. That's not cool.

    Read More...
  • Reviewer Name: Linda I.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Oct 16 2020
    Summary

    Overall it was a great experience and I will probably use this one over the alternatives that are out there.

    Positive

    I liked that I could see when an update happened to the order. It also felt like a better experience than other order software.

    Negative

    I did not like that restaurants in my area have not adopted this yet.

    Read More...
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