GuestCentrix Integrations

Transform the guest experience with our cutting-edge contactless solution, MyStay, which aims to enhance service quality and increase revenue for both hotels and their patrons. We take pride in the recognition of the MyStay Free Contactless Kit by the United Nations World Tourism Organization (UNWTO), supported by the World Health Organization (WHO), as the most thorough global initiative to mitigate the impact of COVID-19 on the tourism sector. Greet your guests warmly and offer them appealing options, including hotel transfers, before they even set foot in your establishment. Guide them to an interactive platform that features a smart catalog filled with your services and vital information they might need. This ensures that guests can effortlessly find and order what they desire with just a click on their smartphones or computers. Streamline the check-in process online to reduce wait times at the reception, allowing guests to fill out necessary forms ahead of time for their convenience. Moreover, present a customizable mobile-friendly map of nearby attractions to further enrich their experience. By incorporating these features, you not only enhance the quality of your guests' stay but also build lasting loyalty and inspire them to return. Ultimately, this innovative approach caters to the evolving expectations of modern travelers, ensuring that their needs are met with efficiency and care.

Introducing a reliable and highly secure digital key solution crafted specifically for independent and branded hotels, designed to boost guest satisfaction while streamlining operations for your staff. This cutting-edge technology not only enhances the guest experience but also alleviates the workload on your team. Our comprehensive automated testing performed in our robotics lab ensures that our digital key technology is the most effective and trustworthy on the market, leading to satisfied guests and an easier job for your employees. You can choose to utilize our app or integrate it with your existing application, as we are prepared to fulfill your digital key solution needs. While connecting it with your property management system is optional, OpenKey performs best when integrated with it. As the foremost independent provider of digital key solutions within the hospitality industry, OpenKey is dedicated to delivering excellence. Our expert team possesses extensive experience in advancing technology for hotels, consistently striving to provide innovative, user-friendly, and dependable solutions that not only enhance guest experiences but also simplify operational workflows. By selecting OpenKey, you ensure a smooth transition into the future of hotel technology, positioning your establishment as a premier destination for discerning travelers. Ultimately, our commitment to enhancing both guest satisfaction and staff efficiency sets us apart in an increasingly competitive market.

Idealpos is recognized as the top choice for Point of Sale Software and Hardware solutions. It offers a diverse array of modules and functionalities that make daily operations in your Retail Business more efficient. Some of our most popular features include a customizable POS Touchscreen Interface, Stock Control, Reporting, and User Permissions, among others. With Idealpos 7 Reports Online, you can effortlessly track your daily revenue and performance from any location using a smartphone or tablet with internet connectivity, which makes it convenient to evaluate your current performance against past periods. Additionally, Idealpos caters to the unique requirements of your Hospitality Business by offering specialized modules for Restaurant management, Room Reservations, Gaming, Loyalty programs, Bar Tabs, and much more. For a thorough overview of these offerings, be sure to explore our Hospitality Brochure, where you can find detailed descriptions of all available features. This extensive variety of solutions guarantees that Idealpos remains an adaptable option for businesses in multiple industries, ensuring that each customer can find the right fit for their specific needs. Ultimately, Idealpos is committed to enhancing operational efficiency and driving business growth across all sectors.

This platform serves as a remarkable tool for increasing your revenue potential. By simply drawing in two visitors each day, you can realize a worthwhile return on your investment with this service. Choosing EasyWay stands out as the best choice I’ve ever made for my enterprise. It consistently goes above and beyond my expectations, greatly boosting our revenue, enhancing staff efficiency, and increasing guest satisfaction. EasyWay has proven its worth in our ongoing pursuit of providing a seamless experience for our patrons and delivering authentic hospitality. With a customizable web chat feature, you can engage with website visitors and enhance direct bookings effectively. Additionally, our analytics offer crucial insights into your operations and guest interactions, paving the way for continuous enhancement. This all-encompassing strategy not only yields positive outcomes but also cultivates a stronger bond with your customers. Embracing such an innovative approach can truly transform your business dynamics.

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

Altitude functions as an all-encompassing smart hotel system that optimizes operational efficiency, providing you with the vital resources needed for triumph. Our core mission is centered around empowerment, working to minimize the need for manual management, which allows the hospitality industry to strive for excellence in every aspect of their operations. We firmly believe that true success is not dependent on lavish features; instead, it stems from delivering affordable solutions that attract visitors, promote growth, and are easy to oversee. Unlock new possibilities for your business with intuitive solutions that empower guests to tailor their experiences while staying with you. By enabling guests to enhance their visits through upselling, cross-selling, service ordering, and direct bookings, additional revenue streams can be developed effectively. Communicate effortlessly with your guests through real-time tools such as SMS messages, push notifications, and service request orders. Our contactless mobile and web portal solutions ensure that guests can explore your hotel seamlessly, even before they arrive, making them feel connected and informed from the onset of their journey. Furthermore, these innovative tools help cultivate enduring relationships, ultimately boosting guest satisfaction and loyalty while fostering a welcoming environment.

Point of Sale ExceedPOS from H&L provides comprehensive management and visibility for your food and beverage operations. Ultimate Customization Streamline your daily tasks with a personalized point-of-sale system. Modifications such as adding products, adjusting prices, and integrating payment and printing systems can be done effortlessly. Inventory Management H&L's all-in-one stock management POS software efficiently oversees both food and beverage inventory, making the process straightforward. Stocktaking Utilize the POS to conduct stocktakes seamlessly. The finalized counts are automatically sent to the Stock module for further processing. Available Portions Allow your system to manage available portions effectively. Staff members can access this information on every POS throughout their shift. Stock Batches Employees can document stock deliveries, capturing essential details like weight, temperature, and quantity for accurate records. Boost Sales Encourage an increase in sales through effective strategies. Enhance Staff Performance Investing in the right tools can significantly improve staff efficiency and productivity.

UNLOCK HOTEL DATA FOR REVENUE ENHANCEMENT Boost direct bookings and additional revenue by utilizing the capability to access, optimize, and oversee your hotel information. We serve as your comprehensive solution for hotel data management. DATA RETRIEVAL InTouch Data's pmsXtract provides a secure method for accessing, extracting, and refining data from a diverse array of Property Management Systems (PMS). CLIENT RELATIONSHIP MANAGEMENT Our CRM tool, DataArc, is a fully functional solution designed for accessing, managing, and monetizing guest data effectively. EMAIL CAMPAIGN MANAGEMENT With DataArc.mail, you can craft impactful, data-driven communications tailored specifically for your guests. BUSINESS INSIGHT ANALYSIS HotelSnapShot integrates both internal and external data, extending beyond the PMS, to assist you in pinpointing elements that influence your hotel's performance. By leveraging these advanced tools, hotels can transform their data into actionable insights that drive growth and improve guest experiences.

Encourage Your Guests to Place Bids for Room Enhancements ENHANCING GUEST EXPERIENCE 1. Advance Email Notification In the days prior to their arrival, guests receive a pre-stay automated email that invites them to enhance their hotel experience through various upgrade options. 2. Bidding for Upgraded Accommodations Guests can easily submit their bids for different room types using a straightforward slider interface. The hotel then reviews these bids, deciding whether to accept or reject them. Accepted bids allow guests to enjoy upgraded accommodations for an additional charge, while rejected bids ensure their original reservations remain unchanged. 3. ...And Choose Additional Services Guests are also given the chance to select from a customized menu of extra services aimed at enriching their stay. This added benefit not only enhances their overall experience but also leaves a lasting impression, encouraging them to return in the future. By offering these opportunities, hotels can create a more personalized and enjoyable visit for every guest.

Maximize your revenue potential with Guestrev, a comprehensive solution designed to enhance profits across all areas of your business through rules-based automation that provides the level of oversight revenue managers desire. Gain a complete and strategic understanding of your property’s revenue and profit streams, tailored specifically to your hotel with up to nine distinct categories of ancillary revenue. Guestrev facilitates dynamic pricing recommendations based on room type and market segment, allowing you to set prices for each room type independently of overall demand by considering various influencing factors. With Guestrev, you can accurately assess the true revenue potential of your guests at the segment level, gaining insights into their purchasing willingness, distribution costs, and overall profitability during their stay. Make informed forecasts, implement pricing strategies with confidence, and respond swiftly to market changes. By synchronizing your Property Management System (PMS) data with Guestrev in real time, you ensure access to the most precise and comprehensive view of your financial data. Additionally, this integration allows for more informed decision-making, ultimately driving sustained growth in your revenue streams.

Revintel provides 55 ready-made reports along with its BI solution, Compose, which empowers users to design personalized, brand-aligned interactive visualizations in various formats through an intuitive drag and drop interface. This capability allows you to focus more on strategic planning and analysis rather than just gathering data. You can monitor booking trends and pinpoint performance issues proactively, giving you the opportunity to act swiftly. Additionally, you can identify patterns and opportunities across different levels, whether it be for a single property, a market, a brand, or your entire portfolio. By having a cohesive view of your portfolio readily available, you can make quicker, more informed decisions that enhance revenue. Customizable dashboards facilitate a detailed exploration of critical business aspects, ensuring you have a holistic understanding of your operations. Moreover, to effectively steer your marketing strategies, you can analyze year-over-year economic and market conditions, resulting in deeper, more actionable insights that support agile revenue decision-making. Ultimately, Revintel's tools enhance your ability to respond to market dynamics effectively.

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

Cendyn's content management system is tailored for the hospitality sector, effectively handling content while adapting to your expansion. By leveraging powerful personalization tools, easy-to-use administrative features, and the promotion of real-time rates, you can enhance website interaction and create a sense of urgency that transforms casual visitors into confirmed bookings. This makes it an invaluable asset for any business aiming to thrive in a competitive market.