What is HCL BigFix AEX?
HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.
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HCL BigFix AEX Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Digital Employee Experience Simplified
Date: May 17 2023SummaryThe pro-active monitoring and automated remediation are quite good.
PositiveIts enterprise marketplace is quite helpful with its Pre-configured IT and business services catalog.
NegativeNothing as such; the product is satisfactory. However, it can incorporate the new AI generative technologies for faster resolution of tickets and problem-solving. Rest is all fine.
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