Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • New Relic Reviews & Ratings
    2,913 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    1,169 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,986 Ratings
    Company Website
  • Robin by Atera Reviews & Ratings
    519 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    158 Ratings
    Company Website
  • NetBrain Reviews & Ratings
    255 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    731 Ratings
    Company Website
  • OfficeSpace Software Reviews & Ratings
    178 Ratings
    Company Website
  • Virtuoso QA Reviews & Ratings
    118 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,684 Ratings
    Company Website

What is Riverbed Aternity?

The Riverbed Aternity platform utilizes AI-driven analytics and self-repair capabilities to boost employee productivity and enhance customer satisfaction, all while facilitating rapid market entry with high-quality applications, decreasing IT operational costs, and addressing the challenges of IT transformation. By offering AI-based insights from genuine end-user experience data and accurate telemetry spanning various endpoints, applications, infrastructure, and networks, Riverbed Aternity provides Digital Workplace teams with crucial resources, including DXI for benchmarking, an Intelligent Service Desk, and AI-augmented troubleshooting. These functionalities not only promote ongoing service improvements but also help in preventing incidents proactively throughout the organization. Discover how Aternity can empower businesses to achieve a holistic view of their environments, reduce IT asset expenditures, and advocate for sustainable IT practices, while simultaneously enhancing the satisfaction levels of employees and customers, ultimately contributing to the overall success of the organization. Additionally, embracing these innovations can lead to a more resilient and agile IT infrastructure, positioning enterprises for future growth and adaptation in an ever-evolving market landscape.

What is HCL BigFix AEX?

HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.

Media

Media

Integrations Supported

Axonius
Boomi
Control-M
Google Chat
HCL BigFix
HCL BigFix Service Management
HCL IntelliOps Event Management
Ivanti Application Control
Lucidum
Matter Center for Office 365
Microsoft 365
Microsoft Power BI
Nexthink
SAP Store
SolarWinds Database Performance Analyzer
SolarWinds Log Analyzer
SysTrack
Twilio
UiPath

Integrations Supported

Axonius
Boomi
Control-M
Google Chat
HCL BigFix
HCL BigFix Service Management
HCL IntelliOps Event Management
Ivanti Application Control
Lucidum
Matter Center for Office 365
Microsoft 365
Microsoft Power BI
Nexthink
SAP Store
SolarWinds Database Performance Analyzer
SolarWinds Log Analyzer
SysTrack
Twilio
UiPath

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Riverbed Technology

Date Founded

2002

Company Location

United States

Company Website

www.riverbed.com/products/digital-experience-management/

Company Facts

Organization Name

HCL Software

Company Location

United States

Company Website

www.hcl-software.com/bigfix/aex

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Popular Alternatives

Popular Alternatives

NetMotion Reviews & Ratings

NetMotion

NetMotion Software
HCL BigFix Reviews & Ratings

HCL BigFix

HCL Software
SysTrack Reviews & Ratings

SysTrack

Lakeside Software
Riverbed IQ Reviews & Ratings

Riverbed IQ

Riverbed