What is Grafana Cloud?
Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises.
Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently.
At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in.
Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight.
With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.
Pricing
Pro: from $19/month + usage
Enterprise: from $25K/year
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Grafana Cloud Categories and Features
Reporting Software
Incident Management Software
IT Infrastructure Monitoring Tool
IT Alerting Software
Database Monitoring Tool
Data Visualization Software
Dashboard Software
Application Performance Monitoring (APM) Software
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Grafana Cloud Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Best Observability Tool Around
Date: Sep 23 2026SummaryGrafana is a great tool that we utilize everyday. Technical dashboards and C-Level dashboards can be right next to each other and look great. Data can be made to actually be pretty and not just text on a page.
PositiveGrafana is a trusted tool for a reason, and as such I've used it every company I have worked for. The tool makes creating new dashboards a breeze. And with their new AI tool, you can update and create dashboards with confidence. When our network dashboard broke due to a plugin deprecating, the AI tool was able to recommend a new plugin, build the dashboard, and configure it based on SNMP logs it read from our central log store. It even recommended things to configure alerts on and added more metrics for us to track.
NegativeDue to the ease of use creating new dashboards, you have to be very disciplined to check for other dashboards before you just make the same one again. The number of times I've made a dashboard only to find out that somebody made the same one a few months ago but with a different name.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
AI integration is top notch
Date: Oct 20 2026SummaryI'm very happy we moved over to Grafana Cloud. we get better insight into our systems as a whole since there is just so much integrations. This centralization makes analysis better and easier for us with AI assistance.
Positive- Excellent support.
- Love all the documentation that exists. makes it so much better than closed source products that we migrated away from.
- We've had the best experience with both the people that got us stood up and the continued support. Our account manager is a complete rockstar. Chris Harbro is probably the most technical account manager I've dealt with and his tenacity for finding solutions to our issues is impressive. Our onboarding sales engineer Ian Bloom was like that as well.
- AI features. This is what hooked us. AI is changing so quickly so who knows what this'll look like when someone reads this: I started using grafana MCP with grafana at first so when I started using the AI assistant in the cloud it was amazing, MCP alone is great but there's still a disconnect between the operator and the harness on what each other is looking at. with the AI assistant if works more more symbiotically. I will admit that now with claude chrome extension though it's pretty close.Negative- Not the easiest to set up. quite a bit more work than some of other systems we've tried.
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