Company Website

Ratings and Reviews 62 Ratings

Total
ease
features
design
support

Ratings and Reviews 861 Ratings

Total
ease
features
design
support

What is Sematext Cloud?

Sematext Cloud offers comprehensive observability tools tailored for contemporary software-driven enterprises, delivering crucial insights into the performance of both the front-end and back-end systems. With features such as infrastructure monitoring, synthetic testing, transaction analysis, log management, and both real user and synthetic monitoring, Sematext ensures businesses have a complete view of their systems. This platform enables organizations to swiftly identify and address significant performance challenges, all accessible through a unified cloud solution or an on-premise setup, enhancing overall operational efficiency.

What is Grafana Cloud?

Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently. At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in. Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight. With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.

Media

Media

Integrations Supported

Aiven
AlertOps
SIGNL4
Squadcast
Zenduty
Apache Tomcat
Docker
Opera
Scala

Integrations Supported

Aiven
AlertOps
SIGNL4
Squadcast
Zenduty
AWS Marketplace
Calisti
Cloudgeni
DataCore Swarm
IP Fabric
Lyftrondata
PagerTree
Shift
The GlobalSolutions
Wyebot
configure8

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Flexible app-scoped pricing based on plan, volume, and retention selection, where each App can have a different plan, volume, and retention, giving you lots of control over costs with no overage fees.
Free Version
Free Trial Offered?

Pricing Information

$0
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sematext Group

Date Founded

2007

Company Location

United States

Company Website

sematext.com

Company Facts

Organization Name

Grafana Labs

Date Founded

2014

Company Location

United States

Company Website

grafana.com

Categories and Features

API Monitoring

Not specified

Application Performance Monitoring (APM)

Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

Filtering
Release Management

Cloud Monitoring

Not specified

Container Monitoring

Not specified

Cron Job Monitoring

Not specified

Database Monitoring

Anomaly Detection
Autodiscovery
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Query Analysis
Resource Optimization
Troubleshooting

DevOps

Dashboard
KPIs
Release Management
Troubleshooting Reports

Enterprise Architecture

Architecture Governance
Capability Mapping
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control

Hardware Monitoring

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Enriched Incident Context
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Health Monitoring
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring

Log Analysis

Not specified

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Log Monitoring

Not specified

Network Mapping

Compliance Management
Device Auto Discovery
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Observability

Not specified

Performance Testing

API Testing
Benchmarking
Cross Browser Testing
Debugging
Historical Reporting
Load Testing
Mobile Testing
Regression Testing
UI Testing
Web Testing

Root Cause Analysis

Not specified

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

AI Observability

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Container Monitoring

Not specified

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Query Analysis
Resource Optimization
Troubleshooting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management

Incident Response

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Monitoring

Not specified

Observability

Not specified

Performance Testing

Not specified

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Forecasting
OLAP
Report Export
Scheduled / Automated Reports

Telemetry

Not specified

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