HCL IntelliOps Event Management Integrations

Google Cloud serves as an online platform where users can develop anything from basic websites to intricate business applications, catering to organizations of all sizes. New users are welcomed with a generous offer of $300 in credits, enabling them to experiment, deploy, and manage their workloads effectively, while also gaining access to over 25 products at no cost. Leveraging Google's foundational data analytics and machine learning capabilities, this service is accessible to all types of enterprises and emphasizes security and comprehensive features. By harnessing big data, businesses can enhance their products and accelerate their decision-making processes. The platform supports a seamless transition from initial prototypes to fully operational products, even scaling to accommodate global demands without concerns about reliability, capacity, or performance issues. With virtual machines that boast a strong performance-to-cost ratio and a fully-managed application development environment, users can also take advantage of high-performance, scalable, and resilient storage and database solutions. Furthermore, Google's private fiber network provides cutting-edge software-defined networking options, along with fully managed data warehousing, data exploration tools, and support for Hadoop/Spark as well as messaging services, making it an all-encompassing solution for modern digital needs.

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers. Grafana Cloud is Grafana Labs’ fully managed observability platform designed for scale, intelligence, and efficiency. Built on the open-source LGTM Stack—Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics—it delivers a complete, composable observability experience without operational overhead. Grafana Cloud leverages machine learning and intelligent data management to help teams optimize performance and control costs. Features like Adaptive Metrics and cardinality management automatically aggregate high-volume telemetry data for precision insights at a fraction of the cost. With AI-driven alerting and incident correlation, teams can detect anomalies faster, reduce alert fatigue, and focus on what matters most—system reliability and user experience. Grafana Cloud supports OLAP-style analysis through integrations with analytical databases and data warehouses, allowing teams to visualize and correlate multi-dimensional datasets alongside observability data. Seamlessly integrated with OpenTelemetry and hundreds of data sources, Grafana Cloud provides a single pane of glass for monitoring applications, infrastructure, and digital experiences across hybrid and multi-cloud environments. Backed by Grafana Labs’ global expertise and trusted by 5,000+ customers, it empowers organizations to achieve observability at scale—open, intelligent, and future-ready.

Azure Monitor significantly improves the dependability and effectiveness of applications and services by offering a comprehensive system for collecting, analyzing, and reacting to telemetry data from both cloud-based and on-premises environments. This powerful tool not only allows you to understand how well your applications are performing but also helps in identifying potential issues that could affect their operation and the resources they rely on. As a result, organizations utilizing Azure Monitor can enhance service quality and boost user satisfaction by implementing timely and informed interventions. Furthermore, the insights provided by Azure Monitor empower teams to make data-driven decisions that lead to continuous improvement and optimized performance.

Datadog serves as a comprehensive monitoring, security, and analytics platform tailored for developers, IT operations, security professionals, and business stakeholders in the cloud era. Our Software as a Service (SaaS) solution merges infrastructure monitoring, application performance tracking, and log management to deliver a cohesive and immediate view of our clients' entire technology environments. Organizations across various sectors and sizes leverage Datadog to facilitate digital transformation, streamline cloud migration, enhance collaboration among development, operations, and security teams, and expedite application deployment. Additionally, the platform significantly reduces problem resolution times, secures both applications and infrastructure, and provides insights into user behavior to effectively monitor essential business metrics. Ultimately, Datadog empowers businesses to thrive in an increasingly digital landscape.

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

Amazon CloudWatch acts as an all-encompassing platform for monitoring and observability, specifically designed for professionals like DevOps engineers, developers, site reliability engineers (SREs), and IT managers. This service provides users with essential data and actionable insights needed to manage applications, tackle performance discrepancies, improve resource utilization, and maintain a unified view of operational health. By collecting monitoring and operational data through logs, metrics, and events, CloudWatch delivers an integrated perspective on both AWS resources and applications, alongside services hosted on AWS and on-premises systems. It enables users to detect anomalies in their environments, set up alarms, visualize logs and metrics in tandem, automate responses, resolve issues, and gain insights that boost application performance. Furthermore, CloudWatch alarms consistently track metric values against set thresholds or those created by machine learning algorithms to effectively spot anomalies. With its extensive capabilities, CloudWatch is a crucial resource for ensuring optimal application performance and operational efficiency in ever-evolving environments, ultimately helping teams work more effectively and respond swiftly to issues as they arise.

Sumo Logic offers a cloud-centric solution designed for log management and cybersecurity, tailored for IT and security teams of various scales. By integrating logs, metrics, and traces, it facilitates quicker troubleshooting processes. This unified platform serves multiple functions, enhancing your ability to resolve issues efficiently. With Sumo Logic, organizations can diminish downtime, transition from reactive to proactive monitoring, and leverage cloud-based analytics augmented by machine learning to enhance troubleshooting capabilities. AI-powered Cloud SIEM and security analytics enable swift detection of Indicators of Compromise, expedites investigations, and helps maintain compliance. Improved threat detection, investigation, and response (TDIR) help reduce the mean time to respond (MTTR). Furthermore, Sumo Logic's real-time analytics framework empowers businesses to make informed, data-driven decisions. It also provides insights into customer behavior, allowing for better market strategies. Overall, Sumo Logic’s platform streamlines the investigation of operational and security concerns, ultimately giving you more time to focus on other critical tasks and initiatives.

Splunk Enterprise is a data platform designed to give organizations total visibility into their operations, security, and infrastructure. It allows businesses to collect and analyze data from virtually any source, whether it’s logs, metrics, or streaming data, enabling proactive monitoring and response. Teams can build powerful dashboards, automate alerts, and track anomalies in real time, ensuring that threats and issues are identified before they disrupt operations. Powered by Splunk AI, the platform goes beyond reporting by predicting risks, uncovering hidden patterns, and enabling data-driven decisions. Splunk’s machine learning apps, such as the AI Assistant and Anomaly Detection toolkit, bring advanced intelligence to IT service management and security workflows. Its flexible architecture scales effortlessly, supporting terabytes of data and over 2,300 integrations with popular enterprise tools. Whether in security operations, IT infrastructure, or digital business monitoring, Splunk unifies data across edge, cloud, and hybrid ecosystems. Customers report dramatic efficiency gains, such as cutting incident workloads by nearly 99% and slashing costs with automation. This ability to connect insights across the enterprise makes Splunk an essential platform for digital resilience. By turning raw data into clear, actionable intelligence, Splunk empowers organizations to act with speed, clarity, and confidence.

Splunk AppDynamics brings together observability, business analytics, and runtime security to create a unified platform for managing hybrid and on-prem application environments. Designed for enterprises with complex infrastructures, it correlates application, transaction, and end-user data with business metrics, ensuring that performance improvements translate directly into measurable business outcomes. The platform excels at anomaly detection and root cause analysis, powered by AI and ML baselining that continuously learns and adapts to system behavior. It supports monitoring of critical SAP and non-SAP workflows, enabling organizations to trace issues to the deepest levels of ABAP code or database queries while maintaining business continuity. AppDynamics extends observability across APIs, SaaS, ISPs, and third-party services, offering a full view of network and infrastructure dependencies. For security, it integrates runtime protection, proactively blocking attacks and ensuring compliance with enterprise standards. With Digital Experience Monitoring, organizations gain end-to-end visibility into customer journeys across web, mobile, and synthetic environments. Flexible data collection through agents or OpenTelemetry ensures seamless integration into existing architectures. By preventing costly outages and optimizing resources, AppDynamics has demonstrated tangible ROI, saving enterprises millions while improving user satisfaction. It’s a solution built for businesses that need to unify performance, security, and business impact in one platform.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

RabbitMQ serves as a nimble messaging solution that can be easily implemented in both on-premises setups and cloud-based environments. Its support for multiple messaging protocols renders it a flexible choice for a variety of applications. Additionally, RabbitMQ can be set up in distributed and federated configurations to meet the needs for high scalability and robust availability. With a large community of users, it is recognized as one of the top open-source message brokers currently available. Companies ranging from T-Mobile to Runtastic utilize RabbitMQ, demonstrating its suitability for both burgeoning startups and established enterprises alike. Moreover, it is designed to work seamlessly across a multitude of operating systems and cloud platforms, providing a rich array of development tools tailored for popular programming languages. Users can take advantage of deployment options including Kubernetes, BOSH, Chef, Docker, and Puppet, which enables smooth integration into their current environments. Developers also have the ability to craft cross-language messaging solutions using a selection of programming languages such as Java, .NET, PHP, Python, JavaScript, Ruby, and Go, thereby broadening its applicability across diverse projects. Ultimately, RabbitMQ’s versatility and compatibility make it an essential tool for modern software development.

Nagios Core serves as the foundational monitoring and alerting engine for numerous development projects within the Nagios ecosystem. Acting as the event scheduler, processor, alert manager, and monitoring tool, it efficiently oversees various system components. To enhance its functionality, Nagios Core offers several APIs that developers can use for additional tasks. Built in C for optimal performance, it is specifically designed to operate seamlessly on Linux and other Unix-like operating systems. This robust architecture allows for extensive customization and scalability to meet diverse monitoring needs.

Zabbix is recognized as a leading enterprise-grade tool designed to monitor extensive metrics in real-time, collected from a diverse range of servers, virtual machines, and network devices. Being an Open Source solution, it provides its robust capabilities at no charge. The platform smartly detects issues within the incoming data flow, which negates the need for constant manual oversight. Its integrated web interface presents various visualizations of your IT environment, thereby improving accessibility and user experience. Additionally, Zabbix features an Event correlation mechanism that minimizes repetitive alerts, allowing users to focus on diagnosing the underlying causes of problems. It is particularly effective for automated monitoring in large, evolving environments and supports the establishment of a distributed monitoring framework while ensuring centralized management. Moreover, Zabbix can easily integrate with all aspects of your IT ecosystem, and its extensive functionalities are accessible from external applications through the Zabbix API, highlighting its flexibility to meet diverse operational demands. This adaptability makes Zabbix a valuable asset for organizations seeking to optimize their monitoring processes.

HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.

Apache Kafka® is a powerful, open-source solution tailored for distributed streaming applications. It supports the expansion of production clusters to include up to a thousand brokers, enabling the management of trillions of messages each day and overseeing petabytes of data spread over hundreds of thousands of partitions. The architecture offers the capability to effortlessly scale storage and processing resources according to demand. Clusters can be extended across multiple availability zones or interconnected across various geographical locations, ensuring resilience and flexibility. Users can manipulate streams of events through diverse operations such as joins, aggregations, filters, and transformations, all while benefiting from event-time and exactly-once processing assurances. Kafka also includes a Connect interface that facilitates seamless integration with a wide array of event sources and sinks, including but not limited to Postgres, JMS, Elasticsearch, and AWS S3. Furthermore, it allows for the reading, writing, and processing of event streams using numerous programming languages, catering to a broad spectrum of development requirements. This adaptability, combined with its scalability, solidifies Kafka's position as a premier choice for organizations aiming to leverage real-time data streams efficiently. With its extensive ecosystem and community support, Kafka continues to evolve, addressing the needs of modern data-driven enterprises.

LogicMonitor stands out as the premier SaaS-based observability platform, fully automated and designed for both enterprise IT and managed service providers. With a focus on cloud-first and hybrid solutions, it equips organizations and service providers with vital insights by offering extensive visibility into various aspects such as networks, cloud environments, applications, servers, and log data, all integrated into a single platform. This fosters enhanced collaboration and efficiency among IT and DevOps teams, while ensuring a secure and intelligently automated environment. By delivering comprehensive end-to-end observability for enterprise operations, LogicMonitor bridges the gap between developers and users, aligns customer experiences with cloud services, connects infrastructure with applications, and transforms business insights into immediate actions. This not only maximizes uptime and improves the user experience but also enables businesses to anticipate future challenges, empowering them to advance confidently and without hesitation. As the digital landscape evolves, maintaining such a robust observability framework becomes essential for sustained success.

HCL BigFix Service Management is an intelligent, AI-powered IT service management solution that handles incidents, changes, problems, assets, and more with minimal coding. It simplifies onboarding and enhances user experience with automation, predictive insights, and easy integration with external systems. Built-in security and cross-device accessibility make it ideal for modern, mobile-first operations. It supports proactive risk management and features a secure multi-tenancy model for data segregation and compliance in multi-cloud or shared environments. Perfect for enterprises and MSPs, it offers flexibility, control, and operational excellence.

Syslog-ng is a reliable, flexible, and secure option for centralized log management. IT teams can leverage syslog-ng to collect and unify log data that pertains to user activities, performance metrics, network operations, and other significant information. This capability helps dismantle data silos, allowing for enhanced visibility across all log data. Key features of syslog-ng include secure data transmission and storage, a scalable architecture, customizable log routing options, and real-time data processing. Furthermore, the platform is available in both open-source and enterprise versions, accommodating a diverse range of organizational needs. This adaptability ensures that teams can choose the version that most effectively meets their specific operational demands, thus optimizing their log management processes. Ultimately, syslog-ng empowers organizations to maintain robust oversight of their log information while supporting growth and efficiency.

Dynamic scalability plays a crucial role in effective data processing, facilitating the observation of multiple data points through a distributed and tiered system architecture. An event-driven framework significantly improves service polling and data collection capabilities, allowing for the flexible integration of workflows across various platforms. OpenNMS stands out as a powerful open-source network monitoring solution that enables users to easily visualize and manage both local and distributed networks. By emphasizing thorough fault detection, performance assessment, traffic management, and alarm generation, OpenNMS unifies these functions within a single interface. Its extensive customization options and scalability guarantee that OpenNMS can seamlessly integrate with key business applications and workflows, proving to be an essential resource for organizations looking to enhance their network management strategies. This level of adaptability not only streamlines monitoring processes but also empowers businesses to react promptly to network issues as they arise. Ultimately, the integration of such robust tools can lead to improved operational efficiency and reduced downtime.

The Operations Manager provides flexible and cost-effective infrastructure monitoring that ensures reliable performance and availability of critical applications, in addition to offering comprehensive management of both private and public cloud settings, along with data centers. This comprehensive solution is tailored to address the varied requirements of contemporary enterprises, enhancing their operational efficiency and resilience.

Recognize each component within your organization—whether conventional or unique—across physical, virtual, and cloud settings. Consolidate and manage a wide array of data in a well-structured and uniform data lake. Uncover insights regarding the relationships among your infrastructure, applications, and business services. Use this comprehension to derive actionable intelligence. Ensure seamless integration and dissemination of information across diverse technologies and throughout your entire IT ecosystem in real-time. Establish multi-directional integrations that enable both reactive and proactive strategies at a cloud level. Keep a close watch on all elements within multi-cloud and distributed environments, applying relationship mapping to contextualize data, and harness this understanding for integration and automation purposes. No matter your current position on the path to AIOps, SL1 provides the necessary resources to progressively improve service visibility and automate IT workflows, ultimately illuminating the effects on business results. With these advanced capabilities, organizations are empowered to respond more quickly to evolving demands, fostering a culture of operational excellence and resilience. Additionally, this holistic approach can lead to more informed decision-making and strategic planning across various business units.

HCL iObserve is a key component of the Intelligent Full Stack Observability solution within the HCLSoftware AI & Intelligent Operations framework. This all-encompassing observability tool offers an integrated approach to monitoring the intricate IT landscape in hybrid cloud setups, thereby assisting organizations in speeding up their digital transformation efforts. It caters to a diverse range of industries and organizations of all sizes. With built-in intelligence, it enables users to enhance their performance, minimize remediation durations, and maintain availability across both on-premises and multi-cloud environments. This comprehensive solution not only addresses current IT challenges but also anticipates future needs, ensuring ongoing support for evolving business objectives.