HCL MyXalytics Integrations

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

The Dynatrace software intelligence platform transforms organizational operations by delivering a distinctive blend of observability, automation, and intelligence within one cohesive system. Transition from complex toolsets to a streamlined platform that boosts automation throughout your agile multicloud environments while promoting collaboration among diverse teams. This platform creates an environment where business, development, and operations work in harmony, featuring a wide range of customized use cases consolidated in one space. It allows for proficient management and integration of even the most complex multicloud environments, ensuring flawless compatibility with all major cloud platforms and technologies. Acquire a comprehensive view of your ecosystem that includes metrics, logs, and traces, further enhanced by an intricate topological model that covers distributed tracing, code-level insights, entity relationships, and user experience data, all provided in a contextual framework. By incorporating Dynatrace’s open API into your existing infrastructure, you can optimize automation across every facet, from development and deployment to cloud operations and business processes, which ultimately fosters greater efficiency and innovation. This unified strategy not only eases management but also catalyzes tangible enhancements in performance and responsiveness across the organization, paving the way for sustained growth and adaptability in an ever-evolving digital landscape. With such capabilities, organizations can position themselves to respond proactively to challenges and seize new opportunities swiftly.

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts. Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

Amazon CloudWatch acts as an all-encompassing platform for monitoring and observability, specifically designed for professionals like DevOps engineers, developers, site reliability engineers (SREs), and IT managers. This service provides users with essential data and actionable insights needed to manage applications, tackle performance discrepancies, improve resource utilization, and maintain a unified view of operational health. By collecting monitoring and operational data through logs, metrics, and events, CloudWatch delivers an integrated perspective on both AWS resources and applications, alongside services hosted on AWS and on-premises systems. It enables users to detect anomalies in their environments, set up alarms, visualize logs and metrics in tandem, automate responses, resolve issues, and gain insights that boost application performance. Furthermore, CloudWatch alarms consistently track metric values against set thresholds or those created by machine learning algorithms to effectively spot anomalies. With its extensive capabilities, CloudWatch is a crucial resource for ensuring optimal application performance and operational efficiency in ever-evolving environments, ultimately helping teams work more effectively and respond swiftly to issues as they arise.

We tackle your most urgent business challenges with flexible, clear, and scalable solutions that are crafted to support your digital transformation process. Begin leveraging our top-tier business observability platform today to gain complete visibility into your operations, with insights specifically tailored to meet business requirements and driven by AppDynamics and Cisco. This allows you to concentrate on what truly matters for your organization and workforce, enabling real-time monitoring, collaboration, and action. By deeply understanding user interactions and application performance, you can transform efficiency into increased profitability. Connect full-stack performance analytics with vital business metrics like conversion rates, allowing you to quickly address issues before they negatively impact revenue. Our easily deployable solutions help you navigate the complexities of today's technological landscape, fostering growth, improving customer satisfaction, and motivating your teams to strive for business excellence. By aligning application performance with customer experiences and essential business results, you can effectively prioritize critical issues, protecting your customers' experiences. The connection between performance metrics and business achievement is crucial for driving innovation and retaining a competitive advantage in your industry. Additionally, this holistic approach ensures your organization remains agile and responsive in a rapidly evolving marketplace.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

Zabbix is recognized as a leading enterprise-grade tool designed to monitor extensive metrics in real-time, collected from a diverse range of servers, virtual machines, and network devices. Being an Open Source solution, it provides its robust capabilities at no charge. The platform smartly detects issues within the incoming data flow, which negates the need for constant manual oversight. Its integrated web interface presents various visualizations of your IT environment, thereby improving accessibility and user experience. Additionally, Zabbix features an Event correlation mechanism that minimizes repetitive alerts, allowing users to focus on diagnosing the underlying causes of problems. It is particularly effective for automated monitoring in large, evolving environments and supports the establishment of a distributed monitoring framework while ensuring centralized management. Moreover, Zabbix can easily integrate with all aspects of your IT ecosystem, and its extensive functionalities are accessible from external applications through the Zabbix API, highlighting its flexibility to meet diverse operational demands. This adaptability makes Zabbix a valuable asset for organizations seeking to optimize their monitoring processes.

In today's business landscape, technology plays a vital role, and its reliability is paramount for success. The current era of "work from anywhere" necessitates stringent management and oversight of digital identities to safeguard both your company and the data it utilizes. SailPoint Identity security stands out as a solution that enables businesses to mitigate cyber risks associated with the growing access to cloud-based technologies. This approach guarantees that employees receive precisely the access they require for their roles, neither more nor less. By harnessing unparalleled visibility and intelligence, organizations can streamline and enhance the management of user identities and permissions. With AI-powered insights, you can govern, manage, and automate access in real time, ensuring a responsive and secure operational framework. This strategic capability allows businesses to thrive in a cloud-dependent, threat-laden environment while maintaining efficiency, safety, and scalability. As such, investing in identity security is not merely advisable; it is essential for sustainable growth and resilience in an increasingly digital world.

HCL BigFix serves as a cutting-edge AI Digital+ endpoint management platform that enhances employee experiences while automating infrastructure management with intelligence. This platform provides comprehensive solutions for securing and managing endpoints across nearly 100 operating systems, ensuring ongoing compliance with industry standards, and transforming vulnerability management through exceptional cybersecurity analytics. It stands as the singular solution capable of securing any endpoint across all clouds and industries. Additionally, HCL BigFix is unique in its ability to empower IT Operations and Security teams to fully automate the discovery, management, and remediation processes, whether in on-premise, virtual, or cloud environments, without being hindered by operating systems, location, or connectivity issues. Unlike traditional, complex tools that only cover a fraction of your endpoints and require extended periods for remediation, BigFix swiftly identifies and resolves endpoint issues, achieving over 98% success rates on initial patch attempts, thus setting a new standard in endpoint management efficiency.

HCL SX is an advanced service management solution that utilizes AI technology and requires no coding, streamlining business transformation through an enhanced onboarding and delivery process for IT and other domains. This innovative product is crafted for both IT Service Management (ITSM) and Enterprise Service Management (ESM), providing a range of workflows to efficiently manage incidents, requests, problems, changes, and assets without needing intricate coding skills, thus facilitating a swift and intuitive onboarding process. By incorporating intelligent automation and AI-driven insights, HCL SX significantly boosts service management capabilities while ensuring seamless integration with external applications, which leads to increased operational efficiency and cost reductions. Furthermore, it features a robust multi-tenancy option that is specifically designed for shared hosting and multi-cloud settings, ensuring a secure environment for diverse operational needs. As a result, businesses can expect not only improved service delivery but also a more agile approach to managing their resources and processes.

Clarity Connect is a specialized solution crafted for seamless utilization with Skype for Business, allowing for smooth integration that requires no additional software installations. Users, including agents and supervisors, can easily access its capabilities by simply opening their web browser, facilitating a hassle-free experience. This platform coexists with the existing Skype for Business infrastructure and call management, capitalizing on its unified communications and collaboration features while ensuring the high voice quality and reliability that users expect from Skype for Business. As a cloud-based option, Clarity Connect empowers organizations to establish a contact center that complements their on-premises Skype for Business environment. Additionally, it does away with the necessity for further on-site infrastructure or software clients, resulting in reduced costs and improved operational efficiency. Developed by Perficient, Clarity Connect is designed to scale effortlessly to meet the intricate demands of widely distributed contact centers, all without the financial burden of costly hardware or the need for specialized operational staff. This adaptability makes it an excellent choice for businesses aiming to enhance their communication processes and optimize their overall strategy. Moreover, its ease of integration and cost-effectiveness position it as a compelling option for organizations looking to innovate in their customer engagement efforts.

Saviynt provides advanced identity access management and governance solutions tailored for cloud, hybrid, and on-premise IT environments, which fosters the rapid advancement of digital transformation within enterprises. Our innovative platform effortlessly connects with leading IaaS, PaaS, and SaaS applications such as AWS, Azure, Oracle EBS, and SAP HANA. Recently, Gartner recognized our IGA 2.0 advanced risk analysis platform with the Trust Award, highlighting its position as a leader in the industry. This acknowledgment further emphasizes our commitment to delivering top-tier security and management solutions for organizations navigating the complexities of modern IT landscapes.

Oversee and enhance the Digital Employee Experience. By focusing on this area, IT can significantly boost the capacity of technology to engage, empower, and bring joy to employees in their work environment. The next step is vital, especially when IT faces pressure to ensure seamless operations. Gather all the real-time insights necessary to avert potential disruptions. Utilize a cloud-native platform dedicated to managing the digital employee experience. Nexthink Experience assists in pinpointing and addressing issues, automating responses, and perpetually refining the employee experience, ultimately fostering a more productive workplace. This holistic approach ensures that employee satisfaction remains a top priority in the evolving digital landscape.

Are you overwhelmed by the constant barrage of alerts and tickets? Dell APEX AIOps can help decrease the noise, identify incidents more quickly, and resolve issues with greater efficiency. Don't let an influx of alerts hinder your productivity. We automatically filter out these bothersome notifications, allowing you to focus on your work without interruptions. Say goodbye to traditional tickets; we provide you with "Situations" instead, enabling you to address problems proactively before they escalate and affect customer satisfaction. Stop the cycle of switching between multiple tools—our solution consolidates everything into one platform, making it easy to manage any incident, no matter where it originates. Harness the power of AI and machine learning to recognize trends and proactively avert future issues. With continuous delivery comes constant change, and Dell APEX AIOps streamlines the incident management process for ongoing enhancement. As a result, you can dedicate more time to other essential and fulfilling activities in your work life. Embrace a more efficient workflow and reclaim your focus today.

Recognize each component within your organization—whether conventional or unique—across physical, virtual, and cloud settings. Consolidate and manage a wide array of data in a well-structured and uniform data lake. Uncover insights regarding the relationships among your infrastructure, applications, and business services. Use this comprehension to derive actionable intelligence. Ensure seamless integration and dissemination of information across diverse technologies and throughout your entire IT ecosystem in real-time. Establish multi-directional integrations that enable both reactive and proactive strategies at a cloud level. Keep a close watch on all elements within multi-cloud and distributed environments, applying relationship mapping to contextualize data, and harness this understanding for integration and automation purposes. No matter your current position on the path to AIOps, SL1 provides the necessary resources to progressively improve service visibility and automate IT workflows, ultimately illuminating the effects on business results. With these advanced capabilities, organizations are empowered to respond more quickly to evolving demands, fostering a culture of operational excellence and resilience. Additionally, this holistic approach can lead to more informed decision-making and strategic planning across various business units.

HCL iObserve is a key component of the Intelligent Full Stack Observability solution within the HCLSoftware AI & Intelligent Operations framework. This all-encompassing observability tool offers an integrated approach to monitoring the intricate IT landscape in hybrid cloud setups, thereby assisting organizations in speeding up their digital transformation efforts. It caters to a diverse range of industries and organizations of all sizes. With built-in intelligence, it enables users to enhance their performance, minimize remediation durations, and maintain availability across both on-premises and multi-cloud environments. This comprehensive solution not only addresses current IT challenges but also anticipates future needs, ensuring ongoing support for evolving business objectives.