HealthStream Quality Manager Verified Customer Reviews (2026)

FAMCare streamlines the case management process and enhances client outcomes significantly. By utilizing automated casework through adaptable workflow tools and organized task lists, it ensures that no important details are overlooked. Furthermore, its robust pivot table reporting not only simplifies data analysis but also transforms it into an engaging task, facilitating straightforward quarterly and annual reports. Additionally, FAMCare offers a variety of modules, including those for workflow management, form creation, billing, and client portals, providing a comprehensive solution for all your case management needs. This versatility allows organizations to tailor the system to their unique requirements for maximum efficiency.

Elecard Boro is an enterprise-grade software platform built for real-time video stream monitoring and end-to-end quality assurance across distributed networks. Designed specifically for IPTV operators, OTT providers, and broadcasters, Boro provides the centralized visibility needed to safeguard broadcast integrity, automate compliance reporting, and maintain flawless viewer experiences. Operational Workflow: Boro deploys lightweight software probes at critical execution points throughout your delivery chain to continuously analyze UDP, RTP, RTMP, HTTP, HLS, DASH, and SRT streams. By centralizing multi-point stream data onto a unified server, network engineers can immediately correlate measurements, pin down the exact source of signal degradation, and receive instant, actionable alerts (via Email, SNMP, Webhook, PagerDuty, or Telegram) the moment an anomaly occurs. Key Features & Benefits: • Rapid Deployment & Scalability: Launch a monitoring probe in just 10–30 minutes. Easily scale your infrastructure by adding new probes to the unified Boro ecosystem on any hardware of your choice. • Proactive Issue Resolution: Monitor over 50 QoS and QoE parameters (including full ETSI TR 101 290 compliance) and use triggers to localize network anomalies before they impact your subscriber base. • Broad Protocol Support: Analyze UDP, RTP, RTMP, HTTP, HLS, DASH, and SRT streams up to Ultra-HD resolution, complete with stream thumbnail capture. • Advanced Diagnostics: Use comprehensive analysis of SCTE-35 ad-insertion cues and PCAP stream recording for in-depth delivery troubleshooting. • Effortless Integration & Access: Access monitoring data from any device via an intuitive web interface. Seamlessly integrate Boro into your existing workflow using WebHook, SNMP, and ControlAPI.

More than 25 years ago, one of our founders, serving as the IT Director for a prominent behavioral health and residential services organization in New York, recognized the urgent need for improved tracking and reporting of their services, leading him to create a case management system tailored for his agency. As time passed, two additional agencies collaborated in enhancing the software, allowing it to cater to the diverse needs of almost any human services organization across the nation. Currently, Foothold’s dedicated team and innovative software support hundreds of agencies not only throughout the United States but also in Guam and Puerto Rico. By leveraging our technology expertise combined with a deep understanding of human services, we remain committed to empowering agencies to concentrate on their core missions while providing them with the tools they need to succeed. Moreover, we strive to continually innovate and adapt our solutions to meet the ever-changing landscape of human services.