What is Heap?

Heap stands out as a comprehensive digital analytics solution that enables businesses to gain a deep understanding of their customers' journeys. By effectively monitoring all user activities across both web and mobile platforms, Heap provides actionable insights designed to boost conversion rates, enhance customer loyalty, and improve overall user satisfaction. Through the application of advanced data science methodologies, the platform identifies friction points and opportunities for growth, empowering organizations to make prompt, informed decisions based on data. With powerful features such as session replays, heatmaps, and AI-driven insights, Heap equips companies to scrutinize and optimize user interactions at every step. This integrated strategy not only helps organizations adapt to changing customer demands but also fosters a culture of continuous improvement and innovation within their teams. By leveraging such insights, businesses can stay ahead of market trends and maintain a competitive edge.

Pricing

Price Starts At:
$500.00/year
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All Heap Integrations

Screenshots and Video

Heap-Graph

Heap-Graph

Heap-Graph Heap-Redacted Heap-Sales

Company Facts

Company Name:
Contentsquare
Date Founded:
2012
Company Location:
France
Company Website:
www.heap.io
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Product Details

Deployment
SaaS
iPhone
iPad
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Heap Categories and Features

eCommerce Tools

eCommerce Analytics Software

Web Analytics Software

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Visual Feedback Tool

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Analytics Software

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Mobile App Optimization Tool

Marketing Attribution Software

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Marketing Analytics Software

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Digital Analytics Tool

Data Visualization Software

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Business Intelligence Software

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

More Heap Categories

Heap Customer Reviews

Write a Review
  • Reviewer Name: Dominik R.
    Position: Senior Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Your reports and analysis help make viable web-oriented decisions

    Date: Apr 20 2021
    Summary

    Heap is an exceptional and very reliable analytical tool that we have been able to take advantage of, its reporting function is excellent, and we have relied on the study of these reports to apply constant improvements to our websites and try to provide a better web experience to visitors, who are becoming more and more. It could be excellent support within your organization to encourage viable decision-making regarding your websites by analyzing the data that this tool helps to collect. Our experience as users of this tool has been satisfactory. Heap is synonymous with improvement.

    Positive

    I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

    Negative

    The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.

    Read More...
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