What is Hospitality Suite CRM?
Our services leverage the capabilities of Microsoft Dynamics 365 Power Platform to deliver a wide range of effective customer relationship management solutions specifically designed for the hospitality industry. Facilities such as resorts, hotels, restaurants, golf courses, spas, and hospitality management companies of all sizes can benefit from our cutting-edge offerings. By integrating guest interactions into a unified platform, you can develop a thorough 360° perspective on your customers. We offer two primary products: HotelCRM 365 and Hospitality Suite CRM. At its foundation, Microsoft Dynamics 365 Customer Engagement acts as a flexible software development platform. The Dynamics 365 framework is highly adaptable, built with customization as a top priority. A key element of this offering is what Microsoft calls the xRM Platform, addressing any relationship management requirements. While the product contains powerful general CRM capabilities, they are not specifically tailored to the hospitality sector, which is where Hospitality Suite CRM becomes essential. This focused strategy guarantees that the distinctive needs of hospitality professionals are effectively addressed, allowing them to enhance guest experiences and streamline operations further. Ultimately, our solutions empower businesses to thrive in a competitive market by fostering lasting relationships with their clientele.
Integrations
Similar Software to Hospitality Suite CRM
Silverware is built for hospitality environments where complexity is the norm—not the exception.
Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem.
Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption.
Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
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SiteMinder's advanced hotel booking engine is designed to maximize conversions, empowering you to boost direct reservations on your hotel website while minimizing reliance on external sales platforms. Enjoy the benefit of increasing direct online bookings without incurring commission fees. Simplifying the reservation process for your guests, it features a straightforward two-step booking method. The system is optimized for mobile usage, enabling guests to reserve from any device conveniently. With a contemporary and elegant design, it allows you to showcase your hotel's offerings in an appealing manner. The automation of data entry reduces manual tasks and eliminates potential errors. SiteMinder's platform is tailored to help you engage, attract, and convert a larger audience. As the top-ranked booking engine, SiteMinder brings customer demand directly to your establishment. Don’t miss this opportunity to take command of your hotel bookings and enhance your overall revenue strategy. By using SiteMinder, you can create a seamless booking experience that leaves a lasting impression on your guests.
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Guesty
Guesty effectively merges technology with the hospitality sector, delivering a platform that caters to both newcomers and experienced practitioners. Boasting a robust team of over 250 engineers, our innovations streamline operations and enhance performance through AI-enhanced dynamic pricing, maintaining a competitive edge. With a flexible API, we connect various services, simplifying every element of property management, from bookings to communication with guests, thereby making sophisticated technology accessible for all users.
Partnering with more than 150 prominent industry players, such as Airbnb, Vrbo, and Booking.com, Guesty significantly boosts property visibility and increases booking potential. Our diverse team of over 700 professionals fosters a supportive community committed to assisting every user as the industry continues to evolve.
We are not merely responding to the immediate needs of the market; we are proactively addressing future challenges by offering a platform that eases operations and empowers users to thrive in a competitive landscape. By joining us, you can help reshape the hospitality sector, where cutting-edge technology blends with exceptional user support, propelling your success into the future. Furthermore, our dedication to continuous improvement ensures that we remain at the forefront of industry advancements.
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HotelCRM 365
Our services leverage the power of the Microsoft Dynamics 365 Power Platform to deliver a comprehensive array of customer relationship management solutions specifically crafted for the hospitality industry. Whether you manage a resort, hotel, spa, restaurant, golf course, or a hospitality management firm, our offerings cater to businesses across various scales. By centralizing guest interactions on a unified platform, you can construct an all-encompassing 360° view of your customers. We offer two main products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is designed to provide essential CRM capabilities such as automated messaging and targeted email marketing. On the other hand, Hospitality Suite CRM includes all features found in HotelCRM 365 while also adding a wealth of additional tools to manage your guest relationships thoroughly. Moreover, Hospitality Suite CRM evolves into a complete management system, allowing you to oversee marketing efforts, track customer feedback, manage requests for amenities, process gift card transactions, and much more. By utilizing these integrated tools, you can not only streamline operations but also craft a highly personalized experience for your guests, ensuring their satisfaction and loyalty. This holistic approach guarantees that your hospitality business remains competitive and responsive to the ever-changing needs of your clientele.
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Screenshots and Video
Company Facts
Company Name:
HospiTalitySoft 365
Date Founded:
2019
Company Location:
United States
Company Website:
www.hospitalitysoft365.com/hospitalitysuite
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English