Top Hotelcore Alternatives

SiteMinder's advanced hotel booking engine is designed to maximize conversions, empowering you to boost direct reservations on your hotel website while minimizing reliance on external sales platforms. Enjoy the benefit of increasing direct online bookings without incurring commission fees. Simplifying the reservation process for your guests, it features a straightforward two-step booking method. The system is optimized for mobile usage, enabling guests to reserve from any device conveniently. With a contemporary and elegant design, it allows you to showcase your hotel's offerings in an appealing manner. The automation of data entry reduces manual tasks and eliminates potential errors. SiteMinder's platform is tailored to help you engage, attract, and convert a larger audience. As the top-ranked booking engine, SiteMinder brings customer demand directly to your establishment. Don’t miss this opportunity to take command of your hotel bookings and enhance your overall revenue strategy. By using SiteMinder, you can create a seamless booking experience that leaves a lasting impression on your guests.

HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.

The cutting-edge digital hospitality solution available today elevates your craft to unprecedented heights. Our comprehensive platform empowers hospitality professionals to enhance their performance, maximize profitability, and strengthen their brand, all from a single interface. We focus on creating enjoyable, personalized, and unforgettable experiences for our guests. By automating tedious tasks, you can dedicate your time and energy to what truly matters—your guests. Duve is designed to ensure guests enjoy a remarkable experience, ultimately driving up your revenue. The platform delivers perfectly timed offers that highlight all of your services in a straightforward and personal manner. With Duve, communication is streamlined to be smart, adaptable, and welcoming, which not only enriches the guest experience but also simplifies interactions for both you and your patrons. As a result, you will see an increase in guest satisfaction and loyalty, paving the way for long-term success in your establishment.

Altitude functions as an all-encompassing smart hotel system that optimizes operational efficiency, providing you with the vital resources needed for triumph. Our core mission is centered around empowerment, working to minimize the need for manual management, which allows the hospitality industry to strive for excellence in every aspect of their operations. We firmly believe that true success is not dependent on lavish features; instead, it stems from delivering affordable solutions that attract visitors, promote growth, and are easy to oversee. Unlock new possibilities for your business with intuitive solutions that empower guests to tailor their experiences while staying with you. By enabling guests to enhance their visits through upselling, cross-selling, service ordering, and direct bookings, additional revenue streams can be developed effectively. Communicate effortlessly with your guests through real-time tools such as SMS messages, push notifications, and service request orders. Our contactless mobile and web portal solutions ensure that guests can explore your hotel seamlessly, even before they arrive, making them feel connected and informed from the onset of their journey. Furthermore, these innovative tools help cultivate enduring relationships, ultimately boosting guest satisfaction and loyalty while fostering a welcoming environment.

Elevate your property's operational efficiency with RoomChecking, a versatile management ecosystem custom-designed for your hotel's specific processes. Our solution orchestrates interdepartmental workflows spanning housekeeping coordination, facility maintenance, customer service delivery, and resource management through smart technology that simplifies task distribution, strengthens communication channels, and creates transparent accountability structures. The platform creates powerful connections with premier hospitality management systems like MEWS, harnessing dynamic occupancy data, room readiness indicators, and personalized guest profiles to generate optimized service schedules and work assignments. Frontline teams receive concise, actionable instructions while leadership gains comprehensive oversight to monitor productivity, reallocate resources, and proactively manage operational challenges. Engineered for flexibility across independent boutiques and multinational portfolios alike, RoomChecking handles sophisticated operational requirements including diverse occupancy patterns (from overnight to extended residency), cross-platform system integration, and adherence to jurisdiction-specific compliance standards. Our robust architecture has demonstrated enterprise-level performance, successfully coordinating service delivery for over 16,000 accommodations during the Paris Olympic Games. Implement RoomChecking to transform daily property management with enhanced visibility and structural organization, ensuring service quality standards, fostering team connectivity, and delivering exceptional hospitality experiences.

The all-encompassing hospitality suite facilitates seamless interactions between guests and staff, providing efficient communication tools while acting as a centralized system that integrates all elements of management. Revolutionize your approach to hospitality by adopting a unified platform—available via web or mobile app—that connects guest services, hotel software, mobile check-in and key access, interactive television, internal staff communications, advanced AI-enhanced review management, smart task allocation, and a host of other capabilities into a single, powerful AI-driven ecosystem. This unified ecosystem effectively manages the entire guest experience, beginning with inquiries through chat or email before travel, continuing with activity planning, greeting guests during their stay, enabling mobile check-in and key access, handling food and beverage requests, among various other services. Furthermore, the advanced AI engine streamlines operations by automatically generating tasks and assigning them to the relevant department based on guest interactions, thereby ensuring optimal efficiency throughout the entire process. Ultimately, this innovative solution not only elevates the guest experience, but also enhances staff operations, setting a new benchmark for excellence in hospitality service, creating an environment where both guests and staff can thrive.

As a leading global provider of premium integrated technology solutions tailored for the hospitality industry, we enable hotel guests to actively participate in and oversee their digital experiences throughout their stay. Our cloud-based services guarantee that guests remain effortlessly connected to the Internet at all times during their time at the hotel. With our centrally managed solutions, you can offer your guests secure, reliable, and scalable options that can be customized to embody your hotel’s unique brand identity. The interTouch Passpoint feature delivers a Wi-Fi experience that mirrors the comfort of home, allowing guests to gain instant and secure access without the inconvenience of repeatedly entering their credentials. By employing secure profiles, interTouch Passpoint streamlines Wi-Fi connectivity, leading to more direct interactions and personalized engagement with your guests. Furthermore, interTouch Telephony Solutions offers a reliable cloud PBX service alongside voice-controlled capabilities at a cost significantly lower than traditional alternatives. Our dedication to innovation drives us to continuously improve the guest experience and stay ahead of the changing demands of the hospitality sector. We believe that by prioritizing technology, we not only enhance guest satisfaction but also contribute to the overall success of the hotels we partner with.

Enhance your Digital Guest Directory by incorporating detailed information about your services and amenities while simultaneously establishing effective Booking Systems. Customize your Guest App to embody your brand's identity, ensuring it complements your distinct aesthetic and visual appeal. With these modifications in place, your app will facilitate a smooth experience for guests. Actively respond to inquiries, dispatch timely direct messages to keep guests updated, and leverage data analytics to inform your hotel management decisions. Provide an intuitive app that delivers real-time information, enabling guests to effortlessly fulfill their needs during their stay, all from their personal smartphones without any need for downloads. Simplify the process of managing guest requests and track the progress of each task in real time, utilizing your staff's smartphones to stay connected. Furthermore, establish direct communication with your clients to keep them informed about the status of their requests, thus creating a more interactive and responsive atmosphere. This comprehensive strategy not only boosts operational efficiency but also significantly enhances guest satisfaction, resulting in a more pleasurable and memorable stay. By investing in technology that prioritizes guest experience, hotels can build lasting relationships and encourage repeat visits.

Contrary to the conventional method where property management systems (PMS) are developed first followed by the creation of connectivity layers, apaleo adopts a unique strategy by prioritizing the API, subsequently incorporating the PMS into its framework. This innovative approach ensures that all data within the PMS is readily available, easily accessible, and seamlessly integrated, paving the way for automated interfacing to become a standard practice. Setting up and optimizing workflows becomes a straightforward process, enabling your brand to thrive within an ecosystem enriched with various applications that work together effortlessly. While it might not seem particularly exciting, certain essential components are indispensable for the smooth operation of any hotel; these include effective management of inventory and reservations, mechanisms for storing and adjusting rates, accounting tools, and straightforward billing solutions. apaleo stands as a reliable partner for hotel chains of any size, providing comprehensive coverage for all operational needs while ensuring compliance with PCI standards. With this robust framework, hotels can focus on delivering exceptional guest experiences without being bogged down by technical limitations.

Criton serves as a platform designed for enhancing guest interactions and facilitating integrations, thereby streamlining the digital transformation process in hotels. It enables operators to cut costs, connect better with guests, and boost revenue streams. By utilizing Criton, you can develop a personalized Hotel Guest App, which minimizes physical contact, enhances accessibility for guests, and contributes to cost savings. This app not only enables guests to access essential information before, during, and after their stay but also allows for the promotion of additional services and facilities, ultimately leading to increased revenue. Guests can view images, explore dining choices, engage with your social media channels, and book various services directly through the app. Such features significantly enhance upselling opportunities and improve RevPAR. Additionally, you can easily share promotions and keep guests updated through targeted location-based push notifications. For hotel owners with multiple locations, the app provides a comprehensive view of all properties, allowing guests to easily browse amenities and make informed booking decisions. This holistic approach to guest engagement ultimately transforms the hotel experience and fosters loyalty.

Embark on personalized adventures with each journey you undertake. Whether it's a business trip or a leisurely weekend retreat, AeroGuest brings all your travel needs into a single, user-friendly platform. You can effortlessly search for and book your accommodations while earning valuable reward points in the process. Take advantage of 24/7 support and discover local attractions at reduced prices. Enhance your stay with options for remote check-in and check-out, making your experience even more convenient. Immerse yourself in local culture, explore vibrant dining options, and soak in breathtaking views, all while enjoying special rates. Delight in a sumptuous breakfast delivered to your room, relish a complimentary room upgrade, or pamper yourself with a soothing spa treatment or dinner reservation at one of your favorite spots. By streamlining the accommodation booking process, you can refine your search based on factors like budget, location, and amenities. Our loyalty program is crafted to offer significant rewards and discounts, enriching your solo journeys, family vacations, or professional travels. With AeroGuest, every trip transforms into a distinctive experience filled with possibilities. Ultimately, your travel adventures will not only be enjoyable but also remarkably unforgettable.

Harness the cutting-edge technology offered by m-hospitality to dramatically elevate your hotel's performance. Deliver exceptional, personalized experiences that not only meet but exceed guest expectations, thereby fostering lasting relationships through state-of-the-art digital solutions. Boost your revenue by streamlining operations while simultaneously enhancing guest satisfaction. Revolutionize the guest journey with m-hospitality’s AI-powered solutions, which support every step from booking to post-checkout, ensuring unmatched service quality. Address real-time needs and redefine what satisfaction means as you fully adopt AI advancements in the hospitality industry. m-hospitality's loyalty program takes guest engagement to new heights, offering flexible vouchers that can be redeemed throughout your venue and allowing for tailored rewards that deepen the loyalty of your repeat customers. By creating memorable experiences that resonate with patrons, you not only enrich the overall guest experience but also solidify the connection between your hotel and its visitors, paving the way for a brighter future in hospitality. Ultimately, integrating these innovative solutions will not only elevate satisfaction but also drive long-term success for your establishment.

Delivering an unforgettable guest experience requires the effective provision of engaging infotainment services. Hospitality IPTV systems excel in offering outstanding interactive features for both guests and hotel staff, making them invaluable in a variety of settings such as hotels, resorts, and boutique accommodations. The benefits of these interactive IPTV services are plentiful and cater to the diverse needs of all parties involved. Enhance your guests' experience with cutting-edge in-room televisions that provide access to a broad selection of premium content and interactivity options. Nevo TV is specifically designed to address the entertainment, information, and engagement needs of contemporary hotels and their patrons. This groundbreaking platform offers a myriad of TV features that not only promote hotel services but also create new revenue streams and strengthen guest loyalty. By implementing Nevo TV, you can greatly improve your guests' in-room experience through customizable infotainment solutions and seamless integration with third-party systems and devices. Tailored for the hospitality sector, Nevo TV features a wide range of interactive options, including numerous TV channels and various video content, ensuring that each guest enjoys a distinctive and memorable stay. As a result, hotels can cultivate a more personalized atmosphere that encourages repeat visits and positive word-of-mouth referrals.

GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.

Handle every booking request and guest interaction around the clock with our multilingual AI assistant. Seamlessly connect with guests through widely used messaging platforms like WhatsApp, thanks to our sophisticated AI communication tools. Enhance your operational efficiency by streamlining and automating tasks with our AI-driven management system, leading to increased productivity and faster response times. Leverage real-time analytics to customize guest experiences instantly, supported by AI suggestions for immediate enhancements in service. Provide your hotel staff with cutting-edge solutions that tackle modern challenges and align with guest expectations. Simplify each aspect of the guest journey with our AI-powered offerings, from the initial booking process to post-checkout follow-ups. Our intelligent solutions empower hotels to manage reservations effectively, enhance guest satisfaction, and build lasting relationships through personalized communication and tailored services. With the ability to quickly process inquiries and resolve issues, our AI dramatically boosts overall guest satisfaction. Furthermore, this technology facilitates ongoing enhancements in service quality, ensuring that every guest leaves feeling appreciated and well cared for, ultimately fostering loyalty and repeat visits.

Revolutionize the experience of your guests with a cutting-edge room service solution that is conveniently accessible on their mobile devices. This all-encompassing platform offers not just booking and rental capabilities, but also features for upselling and efficient inventory management, all while incorporating valuable analytics. Improve your communication with guests via GuestBell's chat functionality, which is available both inside the hotel and outside. Say goodbye to outdated paper brochures and embrace GuestBell's digital interface, which allows for instant sharing of updates and special promotions without the limitations of printed materials. Furthermore, GuestBell's system enables individual feedback on orders, allowing you to quickly resolve issues before they turn into negative online feedback. You can also place attractive flyers in guest rooms, communal areas, or at the reception; a quick scan of the QR code will let them start their ordering experience right away. Each guest is seamlessly integrated into the system upon check-in, which streamlines operations significantly. Moreover, we can easily access user contact details from your Property Management System through our integration, further enhancing our service. This comprehensive method not only boosts guest satisfaction but also fine-tunes hotel operations, leading to a vastly improved overall experience for everyone involved. Ultimately, embracing this innovative solution sets your establishment apart in the competitive hospitality landscape.

Superbutler is a cutting-edge AI-powered digital concierge solution specifically designed for the hospitality industry, incorporating essential ecommerce features such as room service, dining alternatives, spa bookings, minibar oversight, laundry management, limousine reservations, and travel package offerings. Utilizing sophisticated AI technology, Superbutler.ai significantly improves the overall quality and service offerings of hotels. The system provides tailored guest interactions, including individualized meal choices and streamlined laundry services, all while reducing human error, lowering labor expenses, and enhancing operational efficiency. This ultimately leads to greater hotel revenues and improved customer satisfaction scores, establishing it as a crucial asset for hospitality operators. By adopting Superbutler's core functionalities, establishments can raise their service standards and create a new paradigm of excellence. The voice-activated AI interface not only simplifies guest communications but also optimizes hotel management processes, while QR scanning technology grants guests convenient access to various digital amenities. With its powerful analytics and reporting capabilities, the platform equips users with deeper insights for informed decision-making. Furthermore, Superbutler simplifies the ordering process for guests and enables hotel managers to monitor live orders and modify pricing as necessary. In summary, this all-encompassing strategy revolutionizes the guest experience while fostering hotel growth in an increasingly competitive landscape, positioning establishments for sustained success.

In what ways can our Smart Hotel App elevate your stay? It offers a comprehensive digital solution for the entire Guest Journey, encourages guest interaction, simplifies hotel management, and enhances the efficiency of restaurant orders. Our all-in-one platform integrates numerous features into a single application, allowing guests to check in and out digitally, use a virtual key for room entry, request services from their rooms, interact with hotel staff through a ChatBot, and navigate a personalized City Guide that includes GPS assistance and vital updates such as weather forecasts, news, and flight details, ensuring a smooth and cohesive experience for every visitor. Guests can easily speed up their check-in by entering their preferences, marketing permissions, passport information, and digital signatures ahead of their arrival, which helps adhere to local regulations. Furthermore, the app facilitates online credit card transactions, including pre-authorization via tokenization, with all data seamlessly integrated into the Property Management System (PMS), which not only boosts efficiency but also enhances guest satisfaction. This forward-thinking strategy significantly enriches the guest experience while simultaneously streamlining operational processes for hotel personnel, ultimately leading to a higher standard of hospitality.

Say goodbye to limited content choices and give your guests the freedom to indulge in their preferred streaming platforms. In addition to personal services, visitors can easily take advantage of numerous hotel features, such as flight information, weather updates, maps, dining selections, and much more. Enhance their overall experience and boost your revenue with our state-of-the-art tools aimed at improving guest satisfaction. Our solutions streamline communication while promoting financial success, guaranteeing an exceptional stay for all your guests. Understanding that the comfort of home is unmatched, we strive to recreate that sense of warmth and familiarity during their time with us. Whether they wish to unwind with a favorite Netflix series or groove to their Spotify playlists, Hotelly ensures it all comes together seamlessly. Furthermore, guests can relish the ultimate convenience of live TV through Hotelly's Apple TV IPTV system, which grants effortless access to a broad selection of channels, from news and sports to entertainment and local films. With such a wide range of entertainment possibilities, guests will undoubtedly feel completely at home throughout their visit. This commitment to guest comfort and enjoyment truly sets your establishment apart.

Annually, our platform experiences one billion guest interactions, and it falls to the Crave data team to convert this vast amount of data into actionable insights for our clients. This data not only drives our innovation initiatives but also provides crucial understanding of guest preferences, allowing us to deliver tailored services. If you're interested in discovering how our data capabilities can enhance your strategies for data management and guest services, don't hesitate to reach out to team Crave. Our platform is adeptly designed to cater to the needs of both large hotel chains and individual properties, with most of its features hosted on AWS. Tailored specifically for the hospitality industry, the Crave platform is a unique system that has been refined over the years to elevate the digital offerings available to guests. In addition, the platform is equipped with sophisticated security protocols and complies with strict data regulations, including GDPR and various local data laws, ensuring the safety and compliance of client information. By partnering with Crave, clients can tap into our expertise to enhance both their operational efficiency and guest satisfaction levels, ultimately leading to a more streamlined and successful hospitality experience. This commitment to excellence positions Crave as a leader in the hospitality technology space.

Touch Stay functions as a digital guidebook app that significantly enhances the experience of guests by offering essential information about both the property and the surrounding area. Hosts have the flexibility to personalize these guidebooks with their own branding, images, and videos, ensuring that guests can easily access necessary details without needing to download additional software. Among its various features, the platform includes an AI assistant that facilitates the rapid creation of guides, an upsell widget for promoting extra services, and seamless integration with property management systems to optimize operations. By consolidating crucial information such as check-in instructions and Wi-Fi passwords, Touch Stay effectively reduces the number of inquiries from guests, thereby saving hosts valuable time and boosting overall guest satisfaction. Additionally, the application supports multiple languages and offers offline access, making it an invaluable resource for hospitality professionals worldwide, regardless of their location. This combination of features not only streamlines communication but also enhances the overall guest experience, making Touch Stay a must-have for any property owner.

Nevron has established itself as a premier global entity dedicated to delivering reliable, rapid, and intuitive technologies that significantly improve the guest experience, which are crucial for offering captivating entertainment and informative services on digital displays. Our content platforms are thoughtfully crafted to effortlessly connect users with tailored experiences that align with the right context, format, and timing. Operating on an international scale, Nevron boasts a strong distribution network of committed partners, enhancing our global presence. Our dedication to quality is reflected in our superior products, personalized assistance, efficient distribution methods, and our agile responsiveness to the distinct needs of our partners, which has accelerated our growth in the worldwide market. With comprehensive in-house production capabilities, we maintain the flexibility needed to adapt to diverse environments and swiftly tackle any challenges that may occur. We take pride in our commitment to transparency and reliability, ensuring that our partners can place their trust in our commitments without concerns about unforeseen issues arising after agreements are reached. Above all, Nevron is focused on nurturing robust partnerships grounded in mutual confidence and exceptional service, which we believe are essential for long-term success. As we continue to evolve, we remain steadfast in our mission to innovate and elevate the experiences we provide to our clients and their audiences.

Revolutionize your expensive and repetitive hotel operations by transforming them into an efficient digital experience for guests in just five minutes! With Hotelbird, you can effectively and sustainably digitize the check-in and check-out process, streamlining your routine tasks. The platform integrates smoothly with your existing technology, providing both you and your guests with a modern hotel experience, including one-click room access via smartphones. Enjoy hassle-free automated check-ins that come with identity verification and a guest directory at no extra charge. This incredible offering is currently available in Hotelbird's complimentary package for all hotels. Numerous global hotel chains, as well as independent establishments, have already begun to experience the numerous advantages of the Hotelbird system. Thanks to its versatile application options, any hotel can initiate its journey towards digitization. Furthermore, our team of experts is ready to conduct a free, approximately 30-minute demonstration of our platform, focusing on the specific benefits it can provide for your hotel. This is a valuable chance for hotels to adopt cutting-edge technology and significantly elevate guest satisfaction. Don't miss out on the opportunity to modernize and improve your operations while delighting your guests!

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

Presenting a state-of-the-art, comprehensive cloud-based solution for the hospitality sector, iLumio transforms the way hotels engage with their guests throughout their entire experience. From the moment a guest books a room to their choice of entertainment during their stay, including mobile check-in and the use of digital locks, every interaction is made more efficient. The iLumio Mobile Concierge is highlighted as the leading digital guest service platform on mobile devices, enhancing guest relationship management during all stages of their visit, such as booking, check-in, personalization of preferences, and support after checkout. Additionally, iLumio Valet is recognized as a pioneering multimedia digital entertainment and service system, positioned as the top choice in digital guest services available via hotel televisions. Complementing this, a dedicated tablet application in each room fosters seamless room automation and effective communication between guests and hotel personnel. This all-inclusive strategy not only enriches the guest experience but also significantly boosts operational efficiency within the hospitality industry, making it a game-changer for hotel management. Through its innovative offerings, iLumio sets a new standard for guest satisfaction and operational success.

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

Hoteza's web platform significantly enhances the safety of guests by minimizing the need for direct interactions with hotel staff, allowing visitors to express their preferences, needs, or questions through a chat feature. It offers various functionalities, including synchronization of PMS guest profiles, personalized app links, and streamlined billing processes, all while integrating smoothly with systems designed to optimize services and manage room controls. Guests can easily arrange for cleaning services, request additional pillows, or book a table at the hotel’s restaurant, in addition to checking the availability of spa services. The system not only simplifies the display of check-out information, such as the final bill, but also enables guests to avoid long queues at reception thanks to an efficient quick check-out option. Communication with hotel personnel is made easier through a built-in messaging system, ensuring that guests receive timely answers to their inquiries. QR codes can be strategically placed throughout the hotel on various materials, such as at the front desk, inside elevators, or on key card holders, allowing guests to quickly access vital services and information. This innovative methodology not only reinforces a safe environment but also guarantees a highly efficient hotel experience for every visitor, resulting in increased guest satisfaction and loyalty.

Rigo Hotel Suite presents a fully integrated Property Management System (PMS) tailored for the hospitality industry, offered as a Software as a Service (SAAS) solution that can be quickly deployed with low ownership expenses. There are no initial software costs required; users can conveniently access this constantly updated service through a secure cloud-based platform with a reasonable monthly fee. The web-driven system functions effortlessly in any conventional browser, negating the necessity for software installations. It empowers users to manage and engage with guests via a centralized FrontDesk Calendar View, which is available both on-site and from a central office in the city. The platform streamlines the management of guest information, enabling tracking of returning guests, preserving identification documents, and recording unique preferences for each visitor. Furthermore, it allows for the design of customized holiday packages aimed at different guest demographics, while also providing tools to monitor associated costs and profit margins. Users can adeptly manage guest charges and fees through the Bill Master, which organizes billing according to agency packages, individual guests, and supplementary services. Invoices can be easily generated from the Bill Master with just one click, and the system offers effective tracking of agency payments and statements. Additionally, it holds IRD approval for billing processes and offers functionalities to oversee purchases, inventory levels, reorder points, cost of sales, and total sales revenue, ensuring thorough financial management for hotel operations. This extensive array of features distinguishes Rigo Hotel Suite as an indispensable resource for contemporary hotel management, making it a vital asset for any establishment aiming to enhance operational efficiency and guest satisfaction.

Hotel tablets act as versatile interactive hubs in guest rooms, allowing patrons to access hotel services, make purchases, order meals, report maintenance issues, and adjust room settings. By consolidating devices like phones, television remotes, alarms, and smart controls into one sleek interface, these tablets significantly enrich the in-room experience with engaging functionalities. Each guest room transforms into a welcoming environment for discovery, featuring personalized city guides that help visitors easily explore their surroundings. With options for real-time messaging, guests are kept well-informed right from their arrival at the hotel. These tablets also serve as platforms for event announcements through in-room broadcasts, turning accommodations into lively centers of information. Moreover, the cost-effective feature that permits guests to opt out of housekeeping or select preferred cleaning times contributes to a more tailored and convenient stay. Properties can effortlessly communicate details about upcoming events, special promotions, and available amenities directly to guests, ensuring they remain fully informed. This forward-thinking strategy not only boosts guest satisfaction but also encourages a stronger bond between visitors and the overall hotel experience while enhancing operational efficiency.

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.