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INTELITY has emerged as a premier provider of an all-encompassing platform tailored for guest engagement and staff management, specifically designed for the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions strengthen the relationship between a mobile-focused guest experience and operational staff functions, all seamlessly integrated into a single platform. To learn how to implement a touchless guest experience, we invite you to arrange a demo with us today. Given the growing emphasis on cleanliness and the need to reduce physical contact, INTELITY offers a completely contactless check-in and mobile key service that allows guests to bypass the front desk entirely. By utilizing Mobile Check-In, guests can go straight to their rooms and use their Mobile Key for entry, significantly lessening the need for direct interactions. As a leader in hospitality engagement technology, INTELITY is dedicated to providing exceptional, innovative, and integrated Guest Services Platforms available on a variety of mobile and in-room devices, ensuring a smooth experience for both guests and staff. With a strong focus on enhancing the overall hospitality experience, we aspire to redefine industry standards and elevate service delivery. Our commitment to innovation and guest satisfaction drives us to continuously improve and adapt to the evolving needs of the hospitality sector.

Hotelinking introduces a groundbreaking suite of completely contactless tools for the hospitality sector, designed to revolutionize the guest experience by digitizing various processes. One of its key features is AutoCheckin, a state-of-the-art online check-in system that allows guests to register remotely using any device they prefer. This self-sufficient process removes the necessity for face-to-face interaction with reception staff, enabling guests to effortlessly scan their passports, sign important documents, settle their bills, select their rooms, and finalize check-out without needing to download any applications. It effectively accommodates travelers with reservations from diverse sources such as direct bookings, tour operators, and online travel agencies, which considerably reduces the demands placed on front desk staff. In addition to these capabilities, Hotelinking's Captive WiFi Portal gathers essential data that enables hotels to maintain ongoing communication with guests and gain insights into their preferences. By leveraging automation, hotels can manage thousands of reservations more efficiently, enhance their branding initiatives, improve guest satisfaction, and strengthen their online presence. Consequently, Hotelinking not only boosts operational effectiveness but also cultivates a stronger bond between hotels and their clientele, leading to a more personalized experience for every guest. This innovative approach ultimately positions hotels to thrive in an increasingly digital landscape.

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

Presenting a state-of-the-art, comprehensive cloud-based solution for the hospitality sector, iLumio transforms the way hotels engage with their guests throughout their entire experience. From the moment a guest books a room to their choice of entertainment during their stay, including mobile check-in and the use of digital locks, every interaction is made more efficient. The iLumio Mobile Concierge is highlighted as the leading digital guest service platform on mobile devices, enhancing guest relationship management during all stages of their visit, such as booking, check-in, personalization of preferences, and support after checkout. Additionally, iLumio Valet is recognized as a pioneering multimedia digital entertainment and service system, positioned as the top choice in digital guest services available via hotel televisions. Complementing this, a dedicated tablet application in each room fosters seamless room automation and effective communication between guests and hotel personnel. This all-inclusive strategy not only enriches the guest experience but also significantly boosts operational efficiency within the hospitality industry, making it a game-changer for hotel management. Through its innovative offerings, iLumio sets a new standard for guest satisfaction and operational success.

HotelSmarters is a cutting-edge middleware solution designed specifically for the hospitality sector, transforming in-room televisions and guest mobile devices into interactive platforms that enhance the guest experience. This innovative system enables hotels to deliver welcome messages in various languages, promote additional services like spa treatments and dining options directly through the television, and streamline ecommerce transactions for guest purchases. Furthermore, it integrates smoothly with property management systems, allowing for the display of billing information and the status of services while providing essential features such as self check-in/out, mobile key access, and digital signage. By gathering valuable analytics on guest interactions, the platform aims to improve hotel operations and boost revenue. Additionally, HotelSmarters merges personalized guest engagement with flexible remote service ordering, integrated payment solutions, and efficient content delivery, which collectively work to enhance guest satisfaction and increase the property’s profitability. Thus, it not only elevates the overall guest experience but also optimizes hotel management workflows, creating a more efficient operational environment. This comprehensive approach ensures that both guests and hotel staff benefit from a seamless interaction.

In what ways can our Smart Hotel App elevate your stay? It offers a comprehensive digital solution for the entire Guest Journey, encourages guest interaction, simplifies hotel management, and enhances the efficiency of restaurant orders. Our all-in-one platform integrates numerous features into a single application, allowing guests to check in and out digitally, use a virtual key for room entry, request services from their rooms, interact with hotel staff through a ChatBot, and navigate a personalized City Guide that includes GPS assistance and vital updates such as weather forecasts, news, and flight details, ensuring a smooth and cohesive experience for every visitor. Guests can easily speed up their check-in by entering their preferences, marketing permissions, passport information, and digital signatures ahead of their arrival, which helps adhere to local regulations. Furthermore, the app facilitates online credit card transactions, including pre-authorization via tokenization, with all data seamlessly integrated into the Property Management System (PMS), which not only boosts efficiency but also enhances guest satisfaction. This forward-thinking strategy significantly enriches the guest experience while simultaneously streamlining operational processes for hotel personnel, ultimately leading to a higher standard of hospitality.

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

DACK presents a robust operator portal designed to enable managers to efficiently manage, customize, and improve the guest experience through various features such as messaging, verification, and streamlined check-in/check-out procedures. The cutting-edge DACK app allows guests to proceed directly to their accommodations—whether it's a room, home, or apartment—without the necessity of engaging with front desk personnel or rental offices. By facilitating straightforward check-ins and providing access through mobile keys or key codes, the app ensures a hassle-free experience for users. In addition, guests have easy access to comprehensive information about their lodging's amenities, local attractions, and specific instructions for their stay, all conveniently available on their devices. DACK further introduces a revenue-enhancing upsell platform that allows operators to boost their earnings beyond typical guest bookings. Simple add-ons, such as flexible check-in options and pet fees, can greatly increase profitability, while the potential for unique offerings is limitless. With this adaptable upsell platform, operators can offer distinctive services like private chefs, ski equipment rentals, or baby gear—anything that can elevate both the guest experience and their overall satisfaction. This not only enriches their visit but also builds loyalty, encouraging guests to return in the future. Ultimately, DACK aims to redefine the hospitality landscape by prioritizing guest convenience and operator profitability.

Hotel tablets act as versatile interactive hubs in guest rooms, allowing patrons to access hotel services, make purchases, order meals, report maintenance issues, and adjust room settings. By consolidating devices like phones, television remotes, alarms, and smart controls into one sleek interface, these tablets significantly enrich the in-room experience with engaging functionalities. Each guest room transforms into a welcoming environment for discovery, featuring personalized city guides that help visitors easily explore their surroundings. With options for real-time messaging, guests are kept well-informed right from their arrival at the hotel. These tablets also serve as platforms for event announcements through in-room broadcasts, turning accommodations into lively centers of information. Moreover, the cost-effective feature that permits guests to opt out of housekeeping or select preferred cleaning times contributes to a more tailored and convenient stay. Properties can effortlessly communicate details about upcoming events, special promotions, and available amenities directly to guests, ensuring they remain fully informed. This forward-thinking strategy not only boosts guest satisfaction but also encourages a stronger bond between visitors and the overall hotel experience while enhancing operational efficiency.

Hoteza's web platform significantly enhances the safety of guests by minimizing the need for direct interactions with hotel staff, allowing visitors to express their preferences, needs, or questions through a chat feature. It offers various functionalities, including synchronization of PMS guest profiles, personalized app links, and streamlined billing processes, all while integrating smoothly with systems designed to optimize services and manage room controls. Guests can easily arrange for cleaning services, request additional pillows, or book a table at the hotel’s restaurant, in addition to checking the availability of spa services. The system not only simplifies the display of check-out information, such as the final bill, but also enables guests to avoid long queues at reception thanks to an efficient quick check-out option. Communication with hotel personnel is made easier through a built-in messaging system, ensuring that guests receive timely answers to their inquiries. QR codes can be strategically placed throughout the hotel on various materials, such as at the front desk, inside elevators, or on key card holders, allowing guests to quickly access vital services and information. This innovative methodology not only reinforces a safe environment but also guarantees a highly efficient hotel experience for every visitor, resulting in increased guest satisfaction and loyalty.

Encourage social distancing through the use of contactless mobile technologies that include check-in, notifications for room readiness, mobile keys, ID verification, and check-out, all conveniently available on guests' smartphones. Upon their arrival, guests receive an automated text message alerting them when their room is ready, which allows them to either pick up a physical room key or use a mobile key to proceed directly to their accommodations. This method not only simplifies the processes of checking in and out but also enables dining reservations to be managed simultaneously, increases staff productivity, and greatly improves the overall guest experience. Many hotels are increasingly adopting mobile technology to reduce operational costs while offering more self-service options for their patrons. With solutions like rGuest Express Mobile, those in the hospitality industry can enhance their service quality without the need to expand their on-site workforce. By implementing these self-service technologies, hospitality leaders can significantly boost guest satisfaction while effectively controlling costs. This system allows guests to bypass the front desk entirely, enabling them to head straight to their room after a long journey, which further elevates their travel experience. Furthermore, the smooth incorporation of mobile solutions into hotel operations creates a more tailored and efficient atmosphere for all guests. As a result, this trend not only benefits patrons but also enhances the brand reputation of the establishments that embrace it.

The cutting-edge digital hospitality solution available today elevates your craft to unprecedented heights. Our comprehensive platform empowers hospitality professionals to enhance their performance, maximize profitability, and strengthen their brand, all from a single interface. We focus on creating enjoyable, personalized, and unforgettable experiences for our guests. By automating tedious tasks, you can dedicate your time and energy to what truly matters—your guests. Duve is designed to ensure guests enjoy a remarkable experience, ultimately driving up your revenue. The platform delivers perfectly timed offers that highlight all of your services in a straightforward and personal manner. With Duve, communication is streamlined to be smart, adaptable, and welcoming, which not only enriches the guest experience but also simplifies interactions for both you and your patrons. As a result, you will see an increase in guest satisfaction and loyalty, paving the way for long-term success in your establishment.

Ariane's offerings are tailored to suit various hotel categories, including both cozy inns and opulent five-star resorts, addressing the needs of business and leisure travelers alike, while ensuring that the check-in process remains secure, simple, and efficient for everyone. Our flexible solutions are crafted to accommodate each hotel's distinctive requirements while complementing their design aesthetics perfectly. Moreover, our outdoor kiosk systems are built to endure even the most severe weather conditions. By incorporating our self-service options into the hotel reception area, you can significantly enhance the guest experience. With our web-based check-in and check-out feature, guests can complete their transactions in just a few easy steps, and when used alongside our kiosks, they can receive their room key in less than 20 seconds! Ariane Systems offers a contactless check-in and check-out experience that allows guests to completely bypass the front desk, utilizing their personal devices for key retrieval, effectively reducing unnecessary interactions between staff and guests. In today’s world, where convenience is key, guests expect a quick and seamless check-in and check-out experience. As travel preferences shift, implementing such innovative solutions can distinguish your hotel from others in the market, giving you a competitive edge. Staying ahead in this dynamic landscape is essential for attracting and retaining guests who value efficiency.

Elevate your property's operational efficiency with RoomChecking, a versatile management ecosystem custom-designed for your hotel's specific processes. Our solution orchestrates interdepartmental workflows spanning housekeeping coordination, facility maintenance, customer service delivery, and resource management through smart technology that simplifies task distribution, strengthens communication channels, and creates transparent accountability structures. The platform creates powerful connections with premier hospitality management systems like MEWS, harnessing dynamic occupancy data, room readiness indicators, and personalized guest profiles to generate optimized service schedules and work assignments. Frontline teams receive concise, actionable instructions while leadership gains comprehensive oversight to monitor productivity, reallocate resources, and proactively manage operational challenges. Engineered for flexibility across independent boutiques and multinational portfolios alike, RoomChecking handles sophisticated operational requirements including diverse occupancy patterns (from overnight to extended residency), cross-platform system integration, and adherence to jurisdiction-specific compliance standards. Our robust architecture has demonstrated enterprise-level performance, successfully coordinating service delivery for over 16,000 accommodations during the Paris Olympic Games. Implement RoomChecking to transform daily property management with enhanced visibility and structural organization, ensuring service quality standards, fostering team connectivity, and delivering exceptional hospitality experiences.

Mitigate staff shortages by allowing guests to check in using their own smartphones, granting them greater freedom to explore and enjoy hotel amenities. Boost guest security and lower operational costs with Zaplox’s custom-branded app, which offers features like contactless check-in/check-out, mobile key access, and mobile payment options. By effectively partnering with a range of hotel systems vendors, Zaplox guarantees smooth integration with leading property management systems, BLE locks, payment solutions, and various hotel technologies. This collaboration empowers your hotel to realize both budgetary savings and a more efficient implementation process. Regardless of whether you operate a city hotel, a resort, or a casino, Zaplox provides a customized solution tailored to your specific requirements. Our contactless offerings, including mobile check-ins and keys, are designed to be scalable, making them ideal for both large hotel chains and independent operations. Guests can avoid front desk queues and effortlessly check in and print their key cards via the Zaplox self-service kiosk, which is available 24/7, ensuring a seamless experience. This forward-thinking strategy not only boosts guest satisfaction but also enhances hotel management by simplifying the check-in procedure. Ultimately, by adopting such technology, hotels can position themselves at the forefront of the industry, catering to the evolving expectations of modern travelers.

GuestTek's OneView Media is an extensive entertainment platform designed to enhance the guest experience in the hospitality industry. It offers a wide range of features, including free IPTV that showcases numerous premium channels and an interactive program guide, alongside a selection of on-demand movies and music options, with pricing that can be tailored by the hotel. By integrating seamlessly with television systems from LG and Samsung, it eliminates the need for set-top boxes, thus streamlining the in-room cabling process. Additionally, OneView Media provides functionalities such as hotel messaging and advertising spaces, along with a customizable user interface that aligns with the hotel's brand identity. Guests can also take advantage of tools like myMedia, which enables them to connect their personal devices to the in-room televisions, and OneView MVP, which offers access to a variety of over-the-top applications and features ideal for properties using Coax or IP infrastructure. This all-encompassing solution not only aims to boost guest satisfaction but also encourages greater engagement throughout their visit, ultimately redefining the standards of hospitality entertainment. The effort to enhance the guest experience reflects a commitment to innovation in the hospitality sector.

Hoteliers have a wide range of needs for a property management system, which includes managing hotel operations, tracking guest preferences, overseeing room inventory and rates, and continuously adapting while prioritizing data security. To meet these comprehensive requirements, Oracle Hospitality has introduced the OPERA Cloud property management solution. This user-friendly PMS is designed for mobile access, allowing seamless IT processes and centralized information retrieval from any location at any time. With its open architecture, integrated services, and open API, OPERA Cloud encourages innovation and addresses the varied needs of hotels, significantly enhancing the guest experience. Tailored specifically for the hospitality industry, this cloud-based PMS provides crucial features that support hotels of all sizes and operational complexities. By freeing front desk personnel from a stationary position, the system facilitates guest service throughout the entire property, leading to shorter check-in and check-out times. Additionally, the platform boosts operational effectiveness by providing staff with real-time updates, which empowers hotels to swiftly respond to guest requests and preferences, ultimately fostering greater guest satisfaction. The advancement in technology continues to shape how hotels manage their operations, paving the way for even more improvements in the future.

SONIFI emerges as a leading technology provider within the hospitality industry, offering cutting-edge solutions that significantly improve guest satisfaction while streamlining operations and boosting revenue streams. With a rich history spanning over forty years, SONIFI supports more than 5,400 locations and manages an extensive portfolio comprising over 1.1 million hotel rooms, resulting in over 300 million guest interactions annually. Their all-encompassing range of services features high-quality internet connectivity, interactive television systems designed to elevate in-room experiences, and streaming solutions like STAYCAST that facilitate seamless media sharing from personal devices to hotel TVs. Furthermore, they present an array of entertainment options, including tailored channel lineups and premium on-demand programming. As an officially designated supplier of standardized solutions, SONIFI collaborates with leading hotel chains such as Marriott, Hyatt, Hilton, Wyndham, and Choice Hotels, ensuring that their scalable technologies cater to the varied requirements of properties regardless of their scale or brand. Their unwavering dedication to improving the guest experience is evident through their ongoing innovation and responsiveness to evolving industry dynamics, making them a trusted partner for hotels aiming to stay competitive. In an ever-changing market, SONIFI continues to adapt and pave the way for future advancements in hospitality technology.

Delivering an unforgettable guest experience requires the effective provision of engaging infotainment services. Hospitality IPTV systems excel in offering outstanding interactive features for both guests and hotel staff, making them invaluable in a variety of settings such as hotels, resorts, and boutique accommodations. The benefits of these interactive IPTV services are plentiful and cater to the diverse needs of all parties involved. Enhance your guests' experience with cutting-edge in-room televisions that provide access to a broad selection of premium content and interactivity options. Nevo TV is specifically designed to address the entertainment, information, and engagement needs of contemporary hotels and their patrons. This groundbreaking platform offers a myriad of TV features that not only promote hotel services but also create new revenue streams and strengthen guest loyalty. By implementing Nevo TV, you can greatly improve your guests' in-room experience through customizable infotainment solutions and seamless integration with third-party systems and devices. Tailored for the hospitality sector, Nevo TV features a wide range of interactive options, including numerous TV channels and various video content, ensuring that each guest enjoys a distinctive and memorable stay. As a result, hotels can cultivate a more personalized atmosphere that encourages repeat visits and positive word-of-mouth referrals.

The all-encompassing hospitality suite facilitates seamless interactions between guests and staff, providing efficient communication tools while acting as a centralized system that integrates all elements of management. Revolutionize your approach to hospitality by adopting a unified platform—available via web or mobile app—that connects guest services, hotel software, mobile check-in and key access, interactive television, internal staff communications, advanced AI-enhanced review management, smart task allocation, and a host of other capabilities into a single, powerful AI-driven ecosystem. This unified ecosystem effectively manages the entire guest experience, beginning with inquiries through chat or email before travel, continuing with activity planning, greeting guests during their stay, enabling mobile check-in and key access, handling food and beverage requests, among various other services. Furthermore, the advanced AI engine streamlines operations by automatically generating tasks and assigning them to the relevant department based on guest interactions, thereby ensuring optimal efficiency throughout the entire process. Ultimately, this innovative solution not only elevates the guest experience, but also enhances staff operations, setting a new benchmark for excellence in hospitality service, creating an environment where both guests and staff can thrive.

Revolutionize the experience of your guests with a cutting-edge room service solution that is conveniently accessible on their mobile devices. This all-encompassing platform offers not just booking and rental capabilities, but also features for upselling and efficient inventory management, all while incorporating valuable analytics. Improve your communication with guests via GuestBell's chat functionality, which is available both inside the hotel and outside. Say goodbye to outdated paper brochures and embrace GuestBell's digital interface, which allows for instant sharing of updates and special promotions without the limitations of printed materials. Furthermore, GuestBell's system enables individual feedback on orders, allowing you to quickly resolve issues before they turn into negative online feedback. You can also place attractive flyers in guest rooms, communal areas, or at the reception; a quick scan of the QR code will let them start their ordering experience right away. Each guest is seamlessly integrated into the system upon check-in, which streamlines operations significantly. Moreover, we can easily access user contact details from your Property Management System through our integration, further enhancing our service. This comprehensive method not only boosts guest satisfaction but also fine-tunes hotel operations, leading to a vastly improved overall experience for everyone involved. Ultimately, embracing this innovative solution sets your establishment apart in the competitive hospitality landscape.

Nevaya specializes in providing cloud-based solutions specifically designed for the hospitality industry, greatly enhancing both in-room entertainment and the overall experience for guests. A standout among their offerings is NevayaCast, which enables guests to effortlessly stream their personal media to in-room televisions using their devices, while NevayaTV presents a customizable platform that aligns with hotel branding and grants access to a variety of television channels, on-demand content, and hotel services. Additionally, NevayaOne combines these capabilities, allowing content streaming without requiring additional hardware or the replacement of existing smart TVs. These cutting-edge solutions are designed to be both cost-effective and flexible, with easy implementation aimed at augmenting guest satisfaction and interaction. The innovative design of NevayaOne significantly streamlines what is typically a complex setup involving multiple dongles, set-top boxes, and assorted connectivity options, ensuring near-universal compatibility and notably reducing maintenance demands. Guests can seamlessly connect their devices and enjoy their preferred content in their hotel rooms, resulting in a more tailored and enjoyable stay. By prioritizing user-friendliness, Nevaya not only enhances the guest experience but also simplifies operations for hotel staff, leading to increased efficiency and satisfaction all around. This commitment to improving both guest interactions and operational processes sets Nevaya apart in the competitive hospitality technology landscape.

A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.

WinFoms, our cutting-edge hotel management software, streamlines front desk operations, making them seamless and efficient. Whether managing a large group reservation or facilitating a swift checkout, this software is adept at catering to all your requirements. It boasts an easy-to-use room management system that is both effective and comprehensive, paired with an extensive database of guest histories. The software’s user-friendly design is a key advantage, allowing all staff members to navigate it with ease. This property management system (PMS) is particularly beneficial for small to medium-sized businesses, including hotels, motels, guesthouses, and vacation rentals. The all-encompassing software suite features a range of vital tools, such as hotel reservation management, efficient check-in and check-out processing, and billing solutions that support both manual and automatic adjustments. Additionally, it includes a room type rack, reception management features, accounts receivable tools, and a wide array of functionalities designed to meet the unique needs of the hospitality sector. Moreover, WinFoms not only streamlines daily operations but also empowers hoteliers to elevate guest satisfaction and operational efficiency significantly. Ultimately, this powerful software is an essential partner for those in the hospitality industry looking to thrive in a competitive market.

WorldVue emerges as a leading provider of entertainment and connectivity solutions specifically designed for the hospitality industry. At the heart of their service is the WorldVue HUB, a multifunctional platform aimed at enhancing guest experiences through features such as interactive channel guides, streaming services, in-room checkout, and live event broadcasts. Seamlessly integrating with current property management systems and room control technologies, this HUB allows hotels to tailor content and services to meet the specific needs of their guests. In addition to their flagship product, WorldVue offers a variety of TV programming options with customizable channel lineups, both wired and wireless networking solutions, low voltage cabling, and security systems, all aimed at improving operational efficiency and guest satisfaction. With a global footprint, WorldVue serves over 7,000 properties and manages nearly 900,000 rooms, demonstrating a strong commitment to advancing technology in the hospitality sector. Their forward-thinking methods not only enhance the experiences of guests but also assist hotels in refining their service delivery and internal operations. This focus on innovation positions WorldVue as a key player in shaping the future of hospitality technology.

Presenting an advanced browser and API-driven, all-inclusive solution tailored for full-service resorts, boutique hotels, and various accommodation providers. This comprehensively integrated property management system is relied upon by some of the most prestigious resorts worldwide. It incorporates all essential tools required to deliver an exceptional guest experience while eliminating redundant features. The Agilysys Visual One functions as a powerful hotel PMS, encompassing reservation management, guest profiles, housekeeping coordination, a mobile interface, and a range of other capabilities. Furthermore, it boasts modules for managing accounts receivable, accounts payable, general ledger (G/L), purchase orders, condominium oversight, club administration, and bank statement reconciliation. The activities module integrates seamlessly with your Visual One PMS, enabling your staff to effortlessly organize events and tailor guest reservations. Guests benefit from convenient mobile check-in and check-out services, dining reservation options, and prompt notifications regarding room readiness, all accessible via their devices. The self-service kiosk further enhances guest autonomy by allowing them to check in, obtain their room keys, check out, and print receipts independently, significantly improving their overall experience. This extensive suite not only streamlines operational processes but also raises the bar for service quality that guests can anticipate throughout their stay, ensuring their needs and preferences are met with utmost efficiency. As a result, establishments can foster stronger relationships with their patrons, leading to increased guest satisfaction and loyalty.

eRoom Suite serves as a comprehensive communication platform designed to enhance guest satisfaction and simultaneously increase hotel revenue. Featuring over 16 user-friendly tools, it tailors each stage of the guest journey to cater to individual preferences. Key elements include eRoom CRM, which provides customized service options, eRoom PMS for efficient hotel management, eRoom ERP for handling financial and administrative tasks, and eRoom BI for thorough data analytics. Enhancements such as eRoom Cast, eRoom Hotspot, and eRoom Signage further elevate guest interaction. By collecting crucial feedback from guests, eRoom Suite enables hotels to develop more effective marketing approaches, potentially boosting upselling and cross-selling by more than 30%. Clients have experienced profit margins rise by as much as 8%, along with significant reductions in time spent on back-office functions. The platform's seamless integration capabilities and user-friendly interface establish it as a versatile solution that addresses the varied demands of hotels in the modern competitive landscape. Ultimately, eRoom Suite not only simplifies operational tasks but also significantly enriches the guest experience, fostering stronger customer loyalty.

The digital guest folder significantly improves personalized service at hotels, catering to guests' needs at every stage of their stay, including before, during, and after their time at the establishment. With the introduction of CODE2ORDER, hotels can offer an entirely automated check-in experience, enabling guests to submit all required information for both check-in and check-out via their own devices or kiosks situated at the front desk. Furthermore, the Journey Mailing solution allows hotels to automate the sending of timely and relevant emails to guests, thus removing the necessity for manual sending once the templates are established. This digital assistant empowers guests to conveniently fill out their check-in details from home or while on the move, which greatly minimizes wait times at the front desk and ensures a more enjoyable arrival experience. Consequently, this digital framework not only optimizes hotel operations but also plays a crucial role in boosting overall guest satisfaction, ultimately leading to a more memorable stay. The enhanced service experience fosters loyalty and encourages guests to return for future visits.