Hummingbird Integrations

The DaVinci Lock is a state-of-the-art, contactless locking and access control system tailored for operators of self-storage facilities. It includes features such as overlocks for both vacant and delinquent units, enabling the remote management of lock assignments and removals, while securing units with uniquely serial-engraved locks. Additionally, it automates the process of sending unlock codes to tenants via email or SMS upon payment completion. The system comprises three key components: DaVinci Lock, which encompasses the physical locks and their management software; Tenant Connect, a customizable portal that streamlines access, payment processing, gate and unit entry, auction management, and analytics; and G.O.A.T. (currently in beta), which introduces virtual keypad and QR code unlocking alongside enhanced access reporting. Moreover, the solution integrates effortlessly with popular self-storage management software, facilitating code delivery and significantly reducing the need for manual tasks. As a result, this innovative system not only bolsters security but also optimizes operational efficiency for self-storage facility owners, making it an essential tool in modern storage management.

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.