IBM Sterling Connect:Direct Integrations

Transition from a reactive problem-solving method to a proactive strategy that addresses challenges while effectively fulfilling your service level agreements. The IBM® Sterling Control Center Monitor plays a crucial role in managing key events within your B2B and managed file transfer (MFT) ecosystem, thereby improving operational efficiency, customer satisfaction, and B2B governance. By employing specific rules, it alerts the appropriate stakeholders whenever issues arise with servers, processes, or transfers. Customizable dashboards cater to different user needs, providing valuable insights for action. Users can keep an eye on file transfers and B2B operations while ensuring that server perspectives align with operational logic. This comprehensive system identifies schedules, processes, file names, user roles, and security protocols, which all contribute to effective monitoring. Additionally, it facilitates ongoing control oversight and thorough audit reporting to maintain compliance standards. By aggregating event data from all B2B and MFT systems into a single cohesive view, it not only simplifies management but also significantly enhances decision-making capabilities. In essence, the IBM Sterling solution empowers businesses to maintain a proactive stance in managing their digital transactions and operational processes.

Origina distinguishes itself as a leading independent provider of third-party software support specifically for IBM software, offering a vast selection of over 800 IBM products through the Passport Advantage program to a diverse clientele. Our dedicated team of Global IBM® Experts is available 24/7, guaranteeing that customers can receive assistance within a mere 30 minutes, thanks to our carefully established Service Level Agreements (SLAs). By making the switch to Origina for their software support, clients are able to achieve remarkable savings of up to 50 percent each year, while also sidestepping mandatory upgrades, which can often be a financial burden. This strategy not only boosts financial efficiency but also enables clients to maximize the value they get from their IBM software by extending its useful lifespan. With a commitment to transforming the software support landscape, Origina operates on core principles aimed at prolonging the software lifecycle, enhancing security and stability, and improving overall functionality and performance. Ultimately, our mission is to empower customers by optimizing their technology investments while ensuring they receive unparalleled quality in support services. Through this approach, we strive to foster enduring partnerships that enhance customer satisfaction and drive innovation in the industry.