Paligo
For many years, CCMS and content authoring tools have struggled to keep up with the rapid advancements in cloud technology, but we are here to change that narrative.
Paligo was established by industry veterans with extensive backgrounds in technical documentation, leveraging their knowledge to create a contemporary web platform that meets our own standards for usability.
Our mission is to broaden the accessibility of structured authoring by simplifying the complexities involved in the process. This is accomplished through our user-friendly and intuitive CCMS, which combines power and resilience, allowing our clients to effortlessly create, manage, translate, and distribute content across multiple channels.
By prioritizing user experience, we aim to transform how organizations approach content creation in an ever-evolving digital landscape.
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Pylon
Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises.
We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions.
Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns.
If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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PatentPal
PatentPal is creating cutting-edge language technology designed to improve the efficiency of legal practitioners. Our innovative solutions simplify the patent drafting process by generating diagrams and detailed descriptions from a defined set of claims automatically. This approach not only conserves valuable time for lawyers but also empowers them to concentrate on enhancing the services they deliver to their clients. Users have the ability to customize the generated content to match their specific preferences, with real-time updates reflecting changes to the specifications. Furthermore, the platform supports the development of multiple user profiles, facilitating smooth transitions between different configurations. This adaptability guarantees that attorneys can modify their workflows to effectively address diverse client requirements, ultimately elevating the quality of legal service offered. In a rapidly evolving legal landscape, such technological advancements are essential for maintaining a competitive edge.
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Patlytics
Safeguard your intellectual property by utilizing cutting-edge infringement monitoring technologies. Improve the quality of your invention disclosures and streamline the labeling of figures for enhanced clarity. Reduce the workload of manual tasks while significantly boosting your success rates in patent applications. Discover effective strategies for portfolio management and pinpoint any gaps that may exist in your assets. Enjoy the benefits of an efficient portfolio management system that provides instant insights into your intellectual property. Our platform combines unmatched industry knowledge with powerful AI tools, specifically designed for patent practitioners. Manage every vital element of your patents, from the initial drafting phase to litigation processes, all within our all-encompassing platform. These functionalities are crucial for addressing your needs effectively. We are here to guide you through complexities with utmost accuracy and precision, helping you stay ahead in your pursuits. Our unwavering dedication to excellence empowers you with the essential tools required for a triumphant patent strategy, allowing you to navigate the patent landscape confidently.
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