IQ Clinical Verified Customer Reviews (2026)

Synchro is a cutting-edge online scheduling solution tailored for Family Medicine Groups (GMFs) in Quebec, including educational GMFs and practices with multiple doctors. This innovative platform replaces outdated scheduling methods such as Excel spreadsheets, whiteboards, and tedious phone calls that managers often rely on to organize their teams. The system empowers staff to share their availability, absences, and scheduling preferences using straightforward language (for instance, "no on-call on Tuesdays, and I’d like to keep Fridays free in March"), while allowing clinics to establish overarching guidelines and fairness expectations. Within seconds, Synchro generates a fully optimized monthly schedule that prevents conflicts and guarantees a balanced distribution of shifts, including evenings and weekends, among team members. What sets it apart is its ability to manage three unique scheduling elements that are typically not integrated by other tools: the allocation of walk-in appointment slots, the structuring of on-call duties, and the management of shared office spaces (determining which physician occupies which room each day). Moreover, the platform includes a shift-transfer board for staff to offer shifts for others to take, ensuring full accountability. It also provides a collaborative team calendar that updates in real time, works seamlessly with Google and Apple Calendar, offers mobile access, and features role-based permissions for improved security. With encryption for data transmission and storage, detailed audit trails, daily backups, and support for both French and English, this robust suite of features guarantees that clinics can manage their scheduling processes efficiently and effectively. In essence, Synchro revolutionizes the way medical teams coordinate their schedules, ultimately enhancing patient care.